gm partshouse
Thread Starter
Safety Car
Joined: Nov 2007
Posts: 4,446
Likes: 314
From: Tarpon Springs FL
FL Events Coordinator
gm partshouse
I just want to say something about Gene at gm partshouse. I had a broken door pad on my 08 Vert (3 mo's old). My dealer could care less. It would have required 2 trips to get it fixed and who knows how much time. Anyway, I called Gene yesterday afternoon at 4:10 PM after his UPS pickup was made. I told him of my problem....which became worse.....the window now was going up&down up&down nonstop all tied into that electronic door opening pad. I did NOT want to disconnect the battery so I left the window down. Well, he said he would try to help me. And HELP me he did....the part came this morning...less than 16 hrs after I talked to him. THATS SERVICE!!!!! I installed it and everything works great again. Thanks again Gene 
Melting Slicks
Joined: Feb 2005
Posts: 2,633
Likes: 129
From: San Marcos, Texas
I am glad that you got your door pad issue resolved. Not too long ago I ordered a front fender from Gene that was on national backorder. I ordered it @ 4:00pm on Friday and it showed up on my door step @ 8:00am on Monday. Gene really takes care of his customers and knows his business well. Thanks again Gene!
Team Owner
Joined: Aug 2002
Posts: 35,617
Likes: 167
Tech Contributor
Cruise-In 11 Veteran
NCM Ambassador
St. Jude Donor '05-'06-'07-'10
I just want to say something about Gene at gm partshouse. I had a broken door pad on my 08 Vert (3 mo's old). My dealer could care less. It would have required 2 trips to get it fixed and who knows how much time. Anyway, I called Gene yesterday afternoon at 4:10 PM after his UPS pickup was made. I told him of my problem....which became worse.....the window now was going up&down up&down nonstop all tied into that electronic door opening pad. I did NOT want to disconnect the battery so I left the window down. Well, he said he would try to help me. And HELP me he did....the part came this morning...less than 16 hrs after I talked to him. THATS SERVICE!!!!! I installed it and everything works great again. Thanks again Gene
Paul
Safety Car
Joined: Aug 2000
Posts: 3,734
Likes: 2
From: Southeastern PA
I walked in to see Gene around 4:30pm last week to order an '09 front emblem to apply to the rear of my new Sequoia (flame on, folks!). I stopped back the next day around 11:00 am to pick up my Dad who was having work done on his Buick powerwagon. Gene happened to be at the counter and I took my Dad to meet him. Gene presented me with the emblem and I almost crapped myself. What service!!
Thanks again Gene! (Btw....order those brakes for the Buick.)
Thanks again Gene! (Btw....order those brakes for the Buick.)
Instructor
Joined: Oct 2005
Posts: 183
Likes: 0
From: Acworth Georgia
I have to agree about Gene's service. I just finished an email exchange with him about a wiring harness issue and he sent me the diagram I needed. He was patient and helpful. I will go back to him whenever I need parts.
Scott
Scott
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Melting Slicks
Joined: May 2008
Posts: 2,802
Likes: 38
From: A galaxy far, far away...
St. Jude Donor '12 thru '26
Racer
Joined: Jun 2008
Posts: 353
Likes: 0
From: South Florida
Gene - Gene - the GM parts machine 
Just got my first order...Very satisfied.
Grateful to Corvette Forum for introducing me to Gene.
Good old-fashioned customer service. Thank goodness there's a few professionals left.
Just got my first order...Very satisfied.
Grateful to Corvette Forum for introducing me to Gene.
Good old-fashioned customer service. Thank goodness there's a few professionals left.
Race Director
Joined: Apr 2007
Posts: 13,007
Likes: 0
From: Happiness is Busch in Victory Lane!
St. Jude Donor '09 & '12, '14
Gene sent me a Z06 Shifter Once... I was so happy I almost cried. :o
