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On my '08 with stock non-nav non-bose radio, the Onstar volume level resets to a preset level every time there is a new turn-by-turn direction instruction. Most of the time in the freeway it is very loud and scares the hell out of me. I have noticed that turning the volume **** at that moment has only momentary effect. On the next instruction the volume level again sets to a pre-defined hi level.
Recently I found out that the only way I can control this is by setting the "Automatic Volume" Auto button to MIN or OFF setting. Then at freeway speeds, the Onstar instruction starts at lower volume.