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Broken/cracked Navigation screen

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Old Apr 22, 2009 | 05:25 PM
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Default Broken/cracked Navigation screen

How hard/easy is it to fix a cracked Navigation touch screen? Is it possible without buying a lot of expensive parts from the dealer to replace it ?
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Old Apr 22, 2009 | 05:29 PM
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I had a heater control screen spider cracked, they replaced it. I believe you will have to replace the entire unit sorry to say.
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Old Apr 22, 2009 | 10:01 PM
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Must be replaced, IMHO. Cost? dunno.
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Old Apr 23, 2009 | 12:18 AM
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I dropped a portable GPS last year and broke the screen. I sent it back to the manufacturer and they replaced the screen for $100 (GPS was $300 new at that time). I bet the OEM manufacturer can fix this for you if you give them a call and are willing to pay for the repair. Only way to know is to call them.

Depending on how the screen cracked, maybe GM will replace it if it is under warranty.
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Old Apr 23, 2009 | 04:11 AM
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The screen alone is not available as a separate part from GM. Denso is the name of the company that builds the NAV units if you want to see what, if anything, they'll do for you. I'm guessing the're going to tell you to get it serviced through your Chevy dealer.
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Old Apr 23, 2009 | 04:40 AM
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1) Chevy doesn't do component level repair of radios. They simply exchange the radios.

2) Denso won't deal with you on individual replacement parts.

3) Denso doesn't make the touchscreen.

The touchscreen is probably made by Samsung, the world's largest LCD screen manufacturer. Samsung does sell replacement parts. So, if you can find the appropriate manufacturer's part number for the broken screen component, you can likely get a new one from them. But if it is actually the plastic housing that's broken, well you're screwed, that's only available from Denso, and they won't sell it to you.
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Old Apr 23, 2009 | 09:50 AM
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Originally Posted by kev1n
How hard/easy is it to fix a cracked Navigation touch screen? Is it possible without buying a lot of expensive parts from the dealer to replace it ?
Or you could buy one that has loading issues but has a good display and then put the good display on your unit. I think I know where there is such a unit and it can be bought for $250. The display works fine but just about every time a disk is loaded it gets stuck.
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Old Apr 23, 2009 | 12:23 PM
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I will have my stock NAV unit available next week - You can have it for $300 with the latest DVD


Originally Posted by kev1n
How hard/easy is it to fix a cracked Navigation touch screen? Is it possible without buying a lot of expensive parts from the dealer to replace it ?
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Old Apr 23, 2009 | 01:06 PM
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Originally Posted by CYOUL8ER
I will have my stock NAV unit available next week - You can have it for $300 with the latest DVD
I'll take it!!
PM Sent
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Old Apr 23, 2009 | 01:13 PM
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Reply sent - Sold!

Originally Posted by kev1n
I'll take it!!
PM Sent
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Old Apr 23, 2009 | 04:32 PM
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Warranty?
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