•Nationwide Acceptance - Accepted at your dealer or any authorized ASE certified repair facility.
Nationwide Claims Assistance - If you sustain a mechanical failure, MPP will provide immediate claims authorization for covered repairs. Payment will be made immediately to your dealer or any authorized ASE certified repair facility
•Controls Unknown Expenses - You never know when a failure will occur. Protect yourself from unknown expenses by letting MPP pay the repair bill.
•Guards Against Inflation - Over the last five years, labor costs have increased by 40% and parts costs have increased by 35%. MPP pays for covered repairs regardless of inflation.
•Transferable - This plan is transferable, making your vehicle more desirable to the next owner.
•Refundable - If you decide to sell or trade your vehicle before this plan expires, you may be entitled to a refund.
•Disappearing Deductible - Ask your F&I representative how you may qualify for a zero deductible on covered repairs under this plan when performed at the selling dealer.

BBB Reliability Report for

MPP Co Inc
BBB Rating A
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:
BBB Accreditation
BBB Rating
Business Contact and Profile
Business Management
Additional Locations and Phone Numbers
Customer Complaint History
Government Actions
Advertising Review
BBB Copyright and Reporting Policy


BBB Accreditation
This business is not a BBB Accredited Business.

BBB Rating
Based on BBB files, this business has a BBB Rating of A on a scale from A+ to F.
Click here for an explanation of BBB Ratings

Business Contact and Profile
Name: MPP Co Inc
Phone: (800) 747-4400 ext. 815
Fax: (913) 789-1037
Address: PO Box 634

Mission, KS 66201-
Website: www.vtaig.com
Original Business Start Date: January 1979
Principal: Darin Becker, National Claims Manager
Customer Contact: Darin Becker, National Claims Manager - (800) 747-4400 ext. 815
Incorporated: KS
Employees: 50
Type of Business: Auto Warranty Processing Service
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: Mechanical Protection Plan

Business Management
Additional company management personnel include:
Cecil Vantuyl

Additional Locations and Phone Numbers
Additional Addresses
P O Box 634
Mission, KS 66202


Additional Phone Numbers
Tel: (913) 895-0269
Tel: (913) 895-0200


Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 10 complaints about this company in the last 36 months, our standard reporting period. Of the total of 10 complaints closed in 36 months, 2 were closed in the last year.
These complaints concerned :
2 regarding Issue Not Defined



1 regarding Contract Issues
1 - None of the Above - Contract Complaint Issue


4 regarding Guarantee or Warranty Issues
2 - Disputed warranty coverage and/or terms
2 - None of the Above - Guarantee or Warranty Complaint Issue


3 regarding Refund or Exchange Issues
1 - Failure to honor promised refunds, exchanges, or credit
2 - None of the Above - Refund or Exchange Complaint Issue



These complaints were closed as:
10 Resolved
6 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
4 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.


Government Actions
BBB has no information regarding government actions at this time.


Advertising Review
BBB has no information regarding advertising review at this time.


BBB Copyright and Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.
ID: 99125432
Report as of March 9, 2010 17:41