I was buying a JSB Vert GS and I got the paper work from the dealer and they added GAP Insurance, charge me $595.00. I left them a message to keep it! Never wanted it and it was NEVER talk about...It raise my payment $15.00 per month, they just added to my contact. I heard from my buddy from another Chevy dealer that a dealer profits at least $400.00 out of it, beware!

 

You've got to watch them. Most of them will try something like this. Even my dealer, as good as he is about most things, has tried something like this before on me. He didn't get away with it.

 

Bottomline is if I am still going to buy the car from them, its going to cost them a few hundred!

 

Definitely trying to Rip you.
Only cost me $35.00 when I had Gap Insurance with my Insurance Co.

 

If they pulled that with me the transaction would be over and done. I would be done with that dealer.

 

I am pretty **** about it!!! They never said a thing about just added it to the contact.

 

It is a practice used by dealership finance guys all the time. Many people dont even know they have it. Finance guys at most dealerships are crooks. They will approach you to find out what your payment comfort level is. They will add in service agreements,GAP,Credit Life and all sorts of additional costs because they stand to make a ton of money. It typically goes like this. What kind of payment were you looking for and the customer may say no more than 600.00. If they can get the gap ,credit life higher interest ,service agreement at say 599.00 and they spring it on you and you never ask for a breakdown which a lot of customers dont ,especially young and experienced ones then you may be paying 100-125.00 a month more than you need to. What bugs me is that they treat you like you are stupid if you let them. Always shop for your money up front from another source and use that as a bargaining chip to deal with them if you want and know how.

 

And don't think this is happening at just the dealerships. Banks and credit unions are trying the same stuff. I had gotten an excellent rate by my bank on my wife's slightly used Sebring Convetible. I had it figured to the penny on payment. Wife and I dropped by to sign the payment with the manager and poof!? A $45 per month increase in payemt??? I looked her in the eye and said, "What is that for?" She babbled kind of incoherently that she just assumed we need insurance on the loan, their gap insurance, etc. I told her we weren't signing anything that didn't match the figure that I came up with. She ended up shredding all of the loan documents and re-wrote the loan. Geesh, and this is the bank I have had all my business and personal accounts with for the last 30 years. READ THE FINE PRINT, GUYS...

 

i hate when you thought you had your deal done< then they try to pull a fast #1.

 

Just a good thing you caught it. Myself, I think I'd walk on the deal, there are lots of other dealers out there who won't try to stick one in at the end. My new Vette was a cash deal, so no such issues. I do buy big trucks, trailers and related equipment though, and have had similar issues with less than reputable dealers, but I get them to sign the contract, so it's all up front and legal, nothing else they can add after the fact.

 

A number of years ago, my wife purchased a Suburban. About a week after the purchase, the dealer called her back to re-sign the paperwork...as there was an error they had to fix. When she got there, she took the quick path and checked the monthly payment to make sure it didn't change.

Three years into the loan, we're wondering why the balance wasn't where we thought it would be and checked the two sets of paperwork. The second set, although the same monthly rate, had an extra year added on and was full of disability insurance, warranty stuff, life insurance and whatever else he could throw on there.

We learned to read the fine print and rigorously question the sales and finance guy without worrying about offending them.

 

Was this a forum dealer? I wouldnt think it would be but the finance dept. could be acting on there own without the sales persons knowledge. If this this is the case the sales person would probably be extemely angry with finance having them risk there reputation and possibly costing them future sales.

 

I haven't financed a car in years but this is sure good information on what to look for. Good post. JC6, hope you get things worked out and enjoy that car next summer.

 

sad but true, yes I will find out who try to jack me up! As of now I am still looking to buy some where esle! Its the end of the month and year, I want a 2010 GS for the 0% 72 month deal, so far the best deal I have had was $13,500 off MSRP with my GMS number.

 

I can tell you that salespeople dont tell the finance guy how to do their buisness. Management will always side with the finance guy because of the back end profits they generate. In any dealership the salesman is on the bottom rung of the ladder. It should not be. He ought to be the first liner because nothing in a dealership happens until a sale is made. Everyone depends on the salesman to get the customer to the table. But most dealerships general manager and sales manager will toss a salesperson long before a finance guy. Just the way it is though misguided and unfair.The finance guy cant make a dime without the salesman but once he gets you he can make a lot on a deal and that is what management respects.I am not talking about a forum dealer. I am just talking about how the car buisness works. I have no experience in purchasing a car from a forum dealer. I would certainly welcome a debate from any car man taht says things dont work as I have described. Ask yourselves. How did it work with you?

 

It was all done though FEDEX, I never talk to anyone but the salesman.

 

If they are that dishonest from day 1, than I would hate to think of how they will treat you in the future. They certainly did not show any respect for you and treated you like an idiot thinking this would be okay or go undected by you. I would walk away and give my business to someone else.

 

Had similar issues with a Toyota dealership. The finance guy ended up doing the paperwork 4 times before I signed it. Car + TT&L, nothing more, nothing less. We started out with all kinds of BS added on. I would even be willing to do the title work myself but it is State law here that the dealer has to do it. Nice scam for them.

 

I do not allow those clowns to add anything past the agreed on price that was hammered out between me and the sales guy/sales manager. (The both of them work like a tag team.)

Even with the sales guy if the "paperwork" charges are too high (over $50 to do DMV and insurance changes) it’s settled out in advance. Same with those "dealer advertising add ons'' Same with their financing, I have numbers from Credit union and friendly banks and unless they can beat that OWELL.

As we get a new vehicle about every other year I'm well versed in dealership tricks and will not play the game. I have never had them add GAP insurance to any purchase we have made.

 

When I read threads like this it makes me sick to my stomach. Why do finance people think they have to be deceptive and pack stuff into deals in order to make a living? It creates bad will for the dealership, it kills repeat business, and it gives the entire industry a black eye. I just shake my head in disgust. But, you know, it doesn't have to be like this. How do I know....?

Because I AM one of those Finance Managers. I AM one of those guys you go and sit down with to do paperwork after you've agreed to buy a vehicle. But, I'm not like the people you've been discussing here. I work for a high-line dealership that has built a national reputation for being straight-up, honest and laying all the numbers on the line, from the time you negotiate a deal until the last contract has been signed.

When you come into my office, the first thing I will present to you is a recap (including all the math) of the numbers you have agreed to on the sales floor: The price of the car, the trade, the APR, the payment - everything. No service contracts, gap... anything. I will then ask you if these numbers look correct to you and give you an opportunity to question anything I have put into your hands. And, if you want to talk about interest rates, I will show you the rate sheets. I deal with over 20 bank and credit unions, in addition to the manufacturers programs, so you want a good rate - I know where they are.

After you've had a chance to do that, and you know (because I have told you) that you can sign a final contract for exactly that amount, I will then (and only then) show you a list of coverage options that you can purchase. You will see exactly how much they cost and how they will affect your payment. Then, if you you would like, you can add the coverages that make sense to you.

No pressure, no deception, nothing up my sleeve. Do what you want. Do I sell? Of course I do. And, I make a six-figure income. That's the difference between me and the sleezeballs that try to hide things from you. Those guys have to be deceptive because they can't engage a customer in meaningful conversation about protective options. They don't have the ability to sit down with a customer and talk sensibly about future repair costs, or what happens when your car gets totaled and your insurance company hands you a check for less than you owe on the car. So, they have to slink around like snakes in the grass hoping you aren't smart enough to figure out what they are trying to pull.

The dealership where I work is a family-owned company run by people who were born, went to school and grew up in this city. They go to church with their customers, and their kids go to school with our customer's kids. I have customers who I know by name, see in the gym and at the grocery store, and who come up to me to say hi and ask how I've been. You don't get that by screwing people over.

Just wanted to get that off my chest and let you know that we're not all scumbags.