Dealer qualification
Thread Starter
Intermediate
Joined: Dec 2010
Posts: 31
Likes: 0
Dealer qualification
During my search for my new GS, I taked to several dealers. One made a big point of saying they had 6 "certified vette techs" as part of his pitch. Are there vette techs or special training in the GM system?
The reason I ask is that I talked to the service mgt of a small local
Chev dealer and he really ducked the question when asked about vette techs. thanks
The reason I ask is that I talked to the service mgt of a small local
Chev dealer and he really ducked the question when asked about vette techs. thanks
Team Owner
Joined: Sep 2005
Posts: 20,352
Likes: 568
From: Ventura County, Calif
Yes, in theory in order for a dealer to qualify to sell and service Corvettes they have to have at least one Vette certified tech, which is extra training and expense for the dealer.
In reality, it doesn't seem to necessarily mean much as the so called certified Vette techs don't handle the cars any better than anyone else and don't know if that qualification is adhered to anymore. Seems like any dealer can sell a Corvette whether they have a tech to service it or not. Could be wrong on that.
In reality, it doesn't seem to necessarily mean much as the so called certified Vette techs don't handle the cars any better than anyone else and don't know if that qualification is adhered to anymore. Seems like any dealer can sell a Corvette whether they have a tech to service it or not. Could be wrong on that.
Pro
Joined: Dec 2005
Posts: 746
Likes: 0
From: brooksville , fl 34602
I normally go to a small dealer who gives excellent service. Some time ago I needed some warranty work done and the service mgr advised me of the vette techs vacation schedule to I could coordinate as needed. The tech has a whole wall full of training certificates and he is the only one who touches them. They wont schedule any vette work when he is not there.
Melting Slicks
Joined: Jun 2004
Posts: 2,130
Likes: 54
From: Granbury, Pecan Plantation TX
During my search for my new GS, I taked to several dealers. One made a big point of saying they had 6 "certified vette techs" as part of his pitch. Are there vette techs or special training in the GM system?
The reason I ask is that I talked to the service mgt of a small local
Chev dealer and he really ducked the question when asked about vette techs. thanks
The reason I ask is that I talked to the service mgt of a small local
Chev dealer and he really ducked the question when asked about vette techs. thanks
Thread Starter
Intermediate
Joined: Dec 2010
Posts: 31
Likes: 0
I guess I should press the manager about the vette tech. He kind of failed my test when I asked him directly "how many qts of oil does a 2011 GS M take". He said he did'nt know; he would have to look it up
I feel like he did'nt know it was dry sump; he did say he knew some were.
At least he did lie or try to BS me. Makes me think I need to search further.
I feel like he did'nt know it was dry sump; he did say he knew some were.
At least he did lie or try to BS me. Makes me think I need to search further.
Le Mans Master
Joined: Sep 2006
Posts: 9,680
Likes: 185
From: Sunnyvale CA
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15-'16,'19
You don't have to have your Vette serviced where you bought it. My selling dealership only has two Corvette techs; so when they fall behind, the Corvette work backs up. One time I had an appointment, and my car sat a full day without anyone even touching it.
I now take my car to a dealer that has about 6 Corvette techs. Even if there is not a TSB on a particular problem, they have seen so many problems and dealt with so many issues, that they can usually solve the problem on the first try.
A service advisor at the selling dealership told me that if they couldn't duplicate a problem and there was no TSB, they would not proceed any further.
I took my car to the dealership where I now go. The tech couldn't duplicate the problem but told me mine was the third Corvette in a week with the same complaint. He ordered the parts he fealt would solve the problem. After he worked on the car, that problem never came back.
I now take my car to a dealer that has about 6 Corvette techs. Even if there is not a TSB on a particular problem, they have seen so many problems and dealt with so many issues, that they can usually solve the problem on the first try.
A service advisor at the selling dealership told me that if they couldn't duplicate a problem and there was no TSB, they would not proceed any further.
I took my car to the dealership where I now go. The tech couldn't duplicate the problem but told me mine was the third Corvette in a week with the same complaint. He ordered the parts he fealt would solve the problem. After he worked on the car, that problem never came back.
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