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Something i didn't know.....

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Old May 13, 2011 | 09:28 AM
  #21  
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Thanks to computers, everything that was installed at the factory can be easily verified.
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Old May 13, 2011 | 01:10 PM
  #22  
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I had a 2005 Coupe that came with just the tinted see-through top.

I wanted to also have a body-color top, so I found one for sale and bought it.

The early C6 tops had a recall for FTS (Flying Top Syndrome) because they were coming unbonded and flying off the car (only the painted tops had this problem).

I took mine in to get the recall work done, but they looked up the VIN and saw that my painted top didn't come with the car from the factory and denied to do the fix because only RPO items listed on the sticker in the glove compartment and associated with the VIN of the car were under warranty.

I called GM and said "WTF, it's a GM top!!!" (to my knowledge there still is not an aftermarket top available for the C6). I explained that I was notifying my insurance company so that if the top went flying off the car and through the windshield of somebody following me, or took off the head of some guy riding a motorcycle behind me, the insurance people could go after GM for a big settlement because they refused to do a repair required by a safety recall.

A couple weeks later I got a call from the dealer to bring the top in for repair. It turned out that GM had called them and told them to do it under the "safety recall" required by the NHTSA and DOT, rather than as a warranty repair.

So.....if you have something that wasn't an RPO installed on the car at the factory, don't expect them to cover it under the car's warranty.

Bob
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Old May 13, 2011 | 01:46 PM
  #23  
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You bought an extra top off of a guy on the street and now you want GM to install it and adjust it for you for free?
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Old May 13, 2011 | 03:24 PM
  #24  
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Originally Posted by EDinPA
You bought an extra top off of a guy on the street and now you want GM to install it and adjust it for you for free?
Yes, that's exactly what I want. I bought a random top from some guy selling them out of his truck on the side of the road. Now I have no idea how to put the top on my car. Im not even sure if its made for a corvette at all. So I want the dealership to custom fit this top to my car and cover it all under factory warranty. I can't get anything past you.....






For those people that responded (and actually have reading comprehension skills) the Corvette tech guy (Lee) called me and said he was able to adjust the latch for me.
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Old May 13, 2011 | 06:54 PM
  #25  
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Good to hear.
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Old May 16, 2011 | 11:05 AM
  #26  
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Xedes,

I am sorry about the initial frustration. I am glad to hear that the tech took care of it for you. Good luck out there!

Brent
GM Customer Service
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Old May 16, 2011 | 11:14 AM
  #27  
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Originally Posted by Chevy Cust Svc
Xedes,

I am sorry about the initial frustration. I am glad to hear that the tech took care of it for you. Good luck out there!

Brent
GM Customer Service
Thanks for the words! Mike Anderson chevy has a great service dept btw. Lee took time to get on the phone and explain everything to me. He will definitely be my go-to-guy for my "oem" vette needs. The entire dealership was very friendly as a matter of fact. I would highly recommend them to anyone in the area. Best service I've had ever (this includes Ford, Nissan, Volvo and even BMW).
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