Problem with purchase from member
Instructor
Joined: Dec 2007
Posts: 132
Likes: 0
From: Owasso OK
So far all we know, according to the buyer, is that the seller said the door was “complete”, which the buyer apparently interpreted as it having all the bits and pieces and they are all fully functional. It's an easy assumption to make and a question to the seller could have confirmed it. Based on that, I think the buyer should let it go, buy himself a new motor, and call it a day.
Team Owner
Joined: Mar 2001
Posts: 25,013
Likes: 80
From: Manitoba/San Jose del Cabo
Cruise-In III Veteran
St. Jude Donor '11
Race Director
Joined: May 2006
Posts: 12,973
Likes: 1,020
From: SOFLA
2016 Corvette of Year
2015 C6 of Year Finalist
I've had to dispute several times with Paypal for purchases on Ebay and I won each time. So I would not say it is useless. Make the proper attempts to correct, submit the relevant docs and if you are right in your claim you will more than likely win.
Melting Slicks
Joined: Mar 2010
Posts: 2,586
Likes: 215
From: WA
How old's the door and how was it transported or shipped? Vibration, setting the door down hard or dropping the door anywhere in transit could have resulted in damage. The door could have been fine at the time of sale and defective after delivery. Happens all the time with older items and may have nothing to do with the seller's integrity.
Is there a possibility you could have damaged all or any part; door, motor, wires, etc. in disassembly without knowing it?
There's not enough information here for us OR an arbitor to make a judgement call. You'll need to provide more facts, pictures, etc..
As far as the seller not wanting to return $110, you didn't state what you paid for the door. You may have gotten a smoking deal and the amount you're asking for in return is unreasonable.
Hope it works out for both of you, assuming you are both men of integrity in an unfortunate situation.
Is there a possibility you could have damaged all or any part; door, motor, wires, etc. in disassembly without knowing it?
There's not enough information here for us OR an arbitor to make a judgement call. You'll need to provide more facts, pictures, etc..
As far as the seller not wanting to return $110, you didn't state what you paid for the door. You may have gotten a smoking deal and the amount you're asking for in return is unreasonable.
Hope it works out for both of you, assuming you are both men of integrity in an unfortunate situation.
Racer
Joined: Mar 2011
Posts: 311
Likes: 0
Sign me up in the list for winning paypal disputes... of course, I only do it when it's worth it and when I know I'm right, have all emails and original description of item.
so in this case, I would say if the description said everything worked (not just excellent condition... that could mean anything) or if the OP emailed asking if everything worked and seller replied with YES it's no problem.. and OP easily will win through PP or CC.
so in this case, I would say if the description said everything worked (not just excellent condition... that could mean anything) or if the OP emailed asking if everything worked and seller replied with YES it's no problem.. and OP easily will win through PP or CC.
Pro
Joined: Aug 2011
Posts: 657
Likes: 0
From: Chicago IL
I have been in the credit card processing business for almost 20 years and have thousands of customers. My experience is that VISA/MC will side with the consumer (customer) 95% of the time. VISA/MC makes it very difficult for a business to win a chargeback claim even if the business is right. Therefore, as a customer the OP should be able to get his money back thru VISA/MC.
Melting Slicks
Joined: Apr 2010
Posts: 2,790
Likes: 108
From: On the coast North of SF bay
Ebay is worthless when it comes to disputes, batting 0 in 2 out of 2 cases over the years.
