Shock Replacement
Thread Starter
4th Gear
Joined: Jan 2012
Posts: 4
Likes: 0
Shock Replacement
I bought replacement shocks for my 2005 coupe and when I called a local shop in the Houston area I was told that they would not install customer parts and good luck finding anyone to do it. Is this a little unspoken rule for mechanics that I didn't know about? I bought the shocks in the first place because NTB quoted me $1000 just for the shocks. I would appreciate any thoughts or suggestions!
Safety Car
Joined: Jan 2004
Posts: 4,974
Likes: 14
From: Pinellas Park Fl
St. Jude Donor '08-'09 & '12, '14
While I agree that you can shop elsewhere's as well as DYI, the many reasons a lot of shops won't install customer parts are that they aren't making any money off the parts, overhead is expensive and labor doesn't cover all of it. Many times customers have come back complaining that the part didn't fix the problem, or, something is wrong with the part and expect free labor to replace it. It sounds stupid, but, it happens all the time.
Safety Car
Joined: Nov 2010
Posts: 3,725
Likes: 84
From: Woodlands (houston) TX
give us a call tommorow morn at CORVETTES OF HOUSTON we will take care of you (and not overcharge you)
many shops will not install customer parts cuz they wanna make money on parts sales or warranty issues and somtimes customer complain parts didnt fix problem etc.
of course we prefer you buy parts from us, but we are not here (and have been here since '88) soley to make money. we are here to help and service the corvette community.
give us a call, ask for steve (service manager) 281-821-1222
many shops will not install customer parts cuz they wanna make money on parts sales or warranty issues and somtimes customer complain parts didnt fix problem etc.
of course we prefer you buy parts from us, but we are not here (and have been here since '88) soley to make money. we are here to help and service the corvette community.
give us a call, ask for steve (service manager) 281-821-1222
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Thread Starter
4th Gear
Joined: Jan 2012
Posts: 4
Likes: 0
While I agree that you can shop elsewhere's as well as DYI, the many reasons a lot of shops won't install customer parts are that they aren't making any money off the parts, overhead is expensive and labor doesn't cover all of it. Many times customers have come back complaining that the part didn't fix the problem, or, something is wrong with the part and expect free labor to replace it. It sounds stupid, but, it happens all the time.
Thread Starter
4th Gear
Joined: Jan 2012
Posts: 4
Likes: 0
give us a call tommorow morn at CORVETTES OF HOUSTON we will take care of you (and not overcharge you)
many shops will not install customer parts cuz they wanna make money on parts sales or warranty issues and somtimes customer complain parts didnt fix problem etc.
of course we prefer you buy parts from us, but we are not here (and have been here since '88) soley to make money. we are here to help and service the corvette community.
give us a call, ask for steve (service manager) 281-821-1222
many shops will not install customer parts cuz they wanna make money on parts sales or warranty issues and somtimes customer complain parts didnt fix problem etc.
of course we prefer you buy parts from us, but we are not here (and have been here since '88) soley to make money. we are here to help and service the corvette community.
give us a call, ask for steve (service manager) 281-821-1222
