Problems with JWMotoring?
Thread Starter
Intermediate
Joined: Mar 2012
Posts: 35
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From: Sacramento CA
Problems with JWMotoring?
I placed an order with JW Motoring for the LED lights, listed as a complete kit on sale. That order was placed on 4/3/2012. I was charged, checking my bank account, about 4 days later.
I have yet to see any product or even hear anything back from this company. There is no way to "email" this company from the "invoice" that was generated (it specifically states not to reply). I have tried calling this company and can only get VM and left a message.
I don't want to start talking smack here, but wth? Has anyone else had issues with JWM recently? currently?
TIA all.
I have yet to see any product or even hear anything back from this company. There is no way to "email" this company from the "invoice" that was generated (it specifically states not to reply). I have tried calling this company and can only get VM and left a message.
I don't want to start talking smack here, but wth? Has anyone else had issues with JWM recently? currently?
TIA all.
Last edited by djoneser; Apr 17, 2012 at 02:28 PM. Reason: spelling fix
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I placed an order with JW Motoring for the LED lights, listed as a complete kit on sale. That order was placed on 4/3/2012. I was charged, checking my bank account, about 4 days later.
I have yet to see any product or even hear anything back from this company. There is no way to "email" this company from the "invoice" that was generated (it specifically states not to reply). I have tried calling this company and can only get VM and left a message.
I don't want to start talking smack here, but wth? Has anyone else had issues with JWM recently? currently?
TIA all.
I have yet to see any product or even hear anything back from this company. There is no way to "email" this company from the "invoice" that was generated (it specifically states not to reply). I have tried calling this company and can only get VM and left a message.
I don't want to start talking smack here, but wth? Has anyone else had issues with JWM recently? currently?
TIA all.
JW Motoring
http://www.jwmotoring.com
Phone number: (405) 420-0092
sales@jwmotoring.com
Oklahoma City, OK 73135
Instructor
Joined: Oct 2007
Posts: 246
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From: Olathe, KS
I ordered led lighting kit from Jhonothan and after a couple of days received an email from him updating me on status of out of stock items. He gave me a new target date and followed up with me the following week when items had shipped. I had no problem with the delay and did not have a need to contact him first. I can pm you an email addy but I believe you can get that from his site as well...
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I believe in the Beer Fairy
I know he responds well to email and is usually online everyday.
I will send him an email on your behalf...
I will send him an email on your behalf...
Team Owner
Joined: Dec 1999
Posts: 174,312
Likes: 1,217
From: Here
Pilot of Beer Force 1
Tampa Regional Coordinator
CI 4-5-6-7-8 Veteran
Organizer St. Jude Fundraiser
I believe in the Beer Fairy
I got an email reply from Jhonathan...this is what he sent to the OP. As of right now the OP hasn't responded to the email but.....
Originally Posted by JW@JWMotoring.com
It was my fault. There was an error with processing the order.
I emailed him after he left a voicemail saying that he would go on the forum about this and dispute the charge. I do this to avoid a he said she said type of situation.
Anyways he was refunded today.
Here is my email to him earlier today:
David,
I am emailing you instead of calling you so we have records of all communication.
I'm not sure what happened to your order. It was not shipped. My fault on that one.
Unfortunately we are out of the items you ordered and do not expect any for at least 3 weeks.
We will issue a full refund.
Sorry again for the mistake.*
*
Thanks,
Jhonathan
JW Motoring
It was my fault. There was an error with processing the order.
I emailed him after he left a voicemail saying that he would go on the forum about this and dispute the charge. I do this to avoid a he said she said type of situation.
Anyways he was refunded today.
Here is my email to him earlier today:
David,
I am emailing you instead of calling you so we have records of all communication.
I'm not sure what happened to your order. It was not shipped. My fault on that one.
Unfortunately we are out of the items you ordered and do not expect any for at least 3 weeks.
We will issue a full refund.
Sorry again for the mistake.*
*
Thanks,
Jhonathan
JW Motoring
