Should MacMulkin replace windshield?
Thread Starter
Heel & Toe
Joined: Jan 2007
Posts: 17
Likes: 0
From: MA
Should MacMulkin replace windshield?
I took a stone to the windshield of my 2007 and it needs to be replaced.
The body shop at MacMulkin can replace it.
Does anyone have any experience with MacMulkin replacing their windshield?
The body shop manager wants to have the car for the day to give the adhesive some time to cure before driving the car, so there will be no opportunity to observe the work.
Thanks in advance.
The body shop at MacMulkin can replace it.
Does anyone have any experience with MacMulkin replacing their windshield?
The body shop manager wants to have the car for the day to give the adhesive some time to cure before driving the car, so there will be no opportunity to observe the work.
Thanks in advance.
Tech Contributor
Joined: Sep 2008
Posts: 10,954
Likes: 261
From: Greensboro NC
2015 C6 of the Year Finalist
I took a stone to the windshield of my 2007 and it needs to be replaced.
The body shop at MacMulkin can replace it.
Does anyone have any experience with MacMulkin replacing their windshield?
The body shop manager wants to have the car for the day to give the adhesive some time to cure before driving the car, so there will be no opportunity to observe the work.
Thanks in advance.
The body shop at MacMulkin can replace it.
Does anyone have any experience with MacMulkin replacing their windshield?
The body shop manager wants to have the car for the day to give the adhesive some time to cure before driving the car, so there will be no opportunity to observe the work.
Thanks in advance.
And, yes, I bought my car from them but live to far away to let them service it.
Team Owner
Joined: Apr 2008
Posts: 22,882
Likes: 1,700
From: South Carolina
Well they may be contracting that labor out. Dealers sometimes use the local touring "installer pros" who tool aroundfrom dealer to dealer by appointement with said dealers...They aren't even connected to said dealer but are independant glass installers.
That is what happened to the last glass I had installed. (warranty replacment on a Cruze earler this spring)
That is what happened to the last glass I had installed. (warranty replacment on a Cruze earler this spring)
Team Owner
Joined: Jul 2003
Posts: 25,244
Likes: 451
From: Sun Coast of Florida
St. Jude Donor '03-'26
No matter if they farm it out or do the work in house they will stand behind the work. From my dealings with Tommy and Amanda (she handles the paperwork when you buy from MacMulkin) they are top notch.
If it was my Vette and I lived in the area I would trust them to do the work.
If it was my Vette and I lived in the area I would trust them to do the work.
Moderator
Joined: Dec 2002
Posts: 40,905
Likes: 4,354
From: Lakewood Ranch, FL
Regardless of who does the work, you will stroke the check to MacMulkin and they will stand behind the work.
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Melting Slicks
Joined: Feb 2011
Posts: 2,840
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From: Tree City
No matter if they farm it out or do the work in house they will stand behind the work. From my dealings with Tommy and Amanda (she handles the paperwork when you buy from MacMulkin) they are top notch.
If it was my Vette and I lived in the area I would trust them to do the work.
If it was my Vette and I lived in the area I would trust them to do the work.
Le Mans Master
Joined: Jan 2005
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From: "Nowhere Man"
St. Jude Donor '13-'14-'15-'16-'17-'18-'19-'20-'21-'22
They do everything else right. I'd give them a try. I don't believe they will let you go unless you are 100% satisfied. Good luck
Team Owner
Joined: May 2000
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From: Plantation Florida USAF(Retired) 1966-1990
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St. Jude Donor '05 thru '26
NCM Sinkhole Donor
I agree with that, when I ran service dept, we farmed out glass replacements of any kind.
If you are going with your car insurance, let them send someone to your house, and they will do it there, and you can watch, and let it cure up at the house.
Melting Slicks
Joined: Jan 2002
Posts: 2,132
Likes: 71
From: SOUTH SHORE Massachusetts
You could always call them up and ask the service writer who actually does the installation, do they use OEM glass, and do they stand behind the work...phone calls are amazing when you do them.
Melting Slicks
Joined: Dec 2006
Posts: 2,694
Likes: 107
I think they all call 'Safelite'. The only thing I don't know is if they'd use OEM glass or not. And if it's any better than what Safelite uses. My decision would depend if insurance covers it or not for less than the actual cost of replacement. If not, compare prices with Safelite and then decide. What I like about Safelite is they do it right at your house, under your full supervision. Good luck.
Thread Starter
Heel & Toe
Joined: Jan 2007
Posts: 17
Likes: 0
From: MA
Thanks for the responses.
When I spoke to the body shop manager, he said they do it in house. I specifically asked if they sub out the work and he said no, which brought my question if anyone has had a windshield replaced by them.
Massachusetts auto insurance pays 100% for glass, however, the body shop manager said that if the car is more than two years old, insurance will only pay for aftermarket Safelite glass. He also said that Safelite makes the GM glass and puts the GM brand on the glass. No GM on the "aftermarket" glass.
Aftermarket also has the HUD glass, so the ace I thought I had didn't play out.
I'm free to pay the difference if I want the GM mark on the windshield.
So, has anyone actually had MacMulkin replace their windshield and were you happy with their work?
When I spoke to the body shop manager, he said they do it in house. I specifically asked if they sub out the work and he said no, which brought my question if anyone has had a windshield replaced by them.
Massachusetts auto insurance pays 100% for glass, however, the body shop manager said that if the car is more than two years old, insurance will only pay for aftermarket Safelite glass. He also said that Safelite makes the GM glass and puts the GM brand on the glass. No GM on the "aftermarket" glass.
Aftermarket also has the HUD glass, so the ace I thought I had didn't play out.
I'm free to pay the difference if I want the GM mark on the windshield.
So, has anyone actually had MacMulkin replace their windshield and were you happy with their work?
Racer
Joined: Aug 2007
Posts: 452
Likes: 2
From: Middleton Ma.
It is obvious that MacMulkin does not stock windshields. They call people like Safelite or Philips glass to come to them and do the work on site. Just stay away from 1 800 54 GIANT. Had a bad experience years ago with them on a Z28 W/T tops. Living in Mass. were I-95 could come apart at any time, PHILIPS GLASS has never let me down.
Burning Brakes
Joined: Oct 2006
Posts: 1,011
Likes: 6
A glass story. I bought an off-lease Deville. When it got cold weather, I noticed my hands got cold while driving. Investigation showed about a 6 inch gap with no filler right at the bottom of the windshield in front of the steering wheel.
Car was still under warranty. Local Caddy dealer told me to take it to a local glass shop. I took it in and they quickly asked 'Is this a lease car?', and I said yes. In my small town, they said they have seen several off lease cars with this problem. They said the 'mobile' glass replacers are called into the lots taking cars back off lease, or even into the auction company lot, and replace glass. And they do a crappy job, such as was on done on mine.
They were able to pull the glass without breaking it, which didn't matter to me because it was a warranty job, and reuse it.
Car was still under warranty. Local Caddy dealer told me to take it to a local glass shop. I took it in and they quickly asked 'Is this a lease car?', and I said yes. In my small town, they said they have seen several off lease cars with this problem. They said the 'mobile' glass replacers are called into the lots taking cars back off lease, or even into the auction company lot, and replace glass. And they do a crappy job, such as was on done on mine.
They were able to pull the glass without breaking it, which didn't matter to me because it was a warranty job, and reuse it.
Drifting
Joined: Sep 2000
Posts: 1,889
Likes: 230
From: Livingston County, Michigan
Thanks for the responses.
When I spoke to the body shop manager, he said they do it in house. I specifically asked if they sub out the work and he said no, which brought my question if anyone has had a windshield replaced by them.
Massachusetts auto insurance pays 100% for glass, however, the body shop manager said that if the car is more than two years old, insurance will only pay for aftermarket Safelite glass. He also said that Safelite makes the GM glass and puts the GM brand on the glass. No GM on the "aftermarket" glass.
Aftermarket also has the HUD glass, so the ace I thought I had didn't play out.
I'm free to pay the difference if I want the GM mark on the windshield.
So, has anyone actually had MacMulkin replace their windshield and were you happy with their work?
When I spoke to the body shop manager, he said they do it in house. I specifically asked if they sub out the work and he said no, which brought my question if anyone has had a windshield replaced by them.
Massachusetts auto insurance pays 100% for glass, however, the body shop manager said that if the car is more than two years old, insurance will only pay for aftermarket Safelite glass. He also said that Safelite makes the GM glass and puts the GM brand on the glass. No GM on the "aftermarket" glass.
Aftermarket also has the HUD glass, so the ace I thought I had didn't play out.
I'm free to pay the difference if I want the GM mark on the windshield.
So, has anyone actually had MacMulkin replace their windshield and were you happy with their work?
