Raise a little Hell. GM/Corvette is definitely not being served well by these types of dealers. 
C6 buying experience
Le Mans Master
Joined: May 1999
Posts: 6,519
Likes: 1,305
From: Windermere FL
Typical Stealership experience IMHO. You tried to do everything right by having the deal pre-negiotated. This is why I keep my cars for 10 years or more. I so hate the Stealership experience I don't want to have to bother with their BS.
I have had a few good experiences over the years. Once I bought a new car from a dealer owner over the phone directly since a friend knew him personally and went during lunch time to pick it up. Otherwise I would just deal with a Forum dealer and take Museum delivery or have it shipped.
I have had a few good experiences over the years. Once I bought a new car from a dealer owner over the phone directly since a friend knew him personally and went during lunch time to pick it up. Otherwise I would just deal with a Forum dealer and take Museum delivery or have it shipped.
Last edited by Flame Red; May 9, 2013 at 10:36 AM.
Team Owner
Joined: Sep 2005
Posts: 29,113
Likes: 2,194
From: Big Bend Country, TX
St. Jude Donor '06-'07-'08-'09-'10-'11-'12-'13-'14-'15- '16-'17-‘18-‘19-'20-'21
NCM Lifetime Member
Why don't you call Stasek Chevrolet in Wheeling. They are a forum dealer. The forum rep is Brent Baker. He can get the car transferred to their dealership.
Safety Car
Joined: Feb 2001
Posts: 4,303
Likes: 347
From: yardley, pa 19067
Contact Mike Furman from Criswell Chevrolet. I just bought from him a month ago. You'll get a price over the phone with no BS. Come in the car is detailed & ready for you to take it, no head games, hidden charges. Fly in & drive that bad boy home!!
1st Gear
Joined: May 2013
Posts: 1
Likes: 0
I do apologize about your experience at other dealerships, I would like you to give us the opputunity here at Bill Stasek Chevrolet in Wheeling IL to make your Corvette buying experience the most enjoyable. We are the largested Corvette dealership in the midwest. We don't get that title of being the largest just by chance its because we are and we do treat our customers with the utmost respect Please give us the opportunity to help. We can be reached at 847-777-5902.
Thank you again!
Thank you again!
Race Director
Joined: Jun 2002
Posts: 12,198
Likes: 15
From: Columbia MD
I get treated far better at the Acura dealer where we purchased our last three SUVs in both sales and service than all the Chevy dealers I've purchased new (and used) Corvettes from over the years. Must be a Chevy thing since I bought a Cadillac Seville years ago as a daily driver and was treated like royalty even back then. I suck it up though because a Corvette is a Corvette.
And the domestic automakers wonder why the Asians and Germans continue to beat their sales marks year in and year out.
And the domestic automakers wonder why the Asians and Germans continue to beat their sales marks year in and year out.
Last edited by vetdude; May 9, 2013 at 03:36 PM.
Le Mans Master
Joined: May 2001
Posts: 8,244
Likes: 850
From: Hamilton Square NJ, Ocean City N. J. Key Biscayne Fla.
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Drifting
Joined: May 2012
Posts: 1,615
Likes: 182
From: South Dennis MA
Le Mans Master
Joined: Sep 2007
Posts: 5,526
Likes: 16
From: Mechanicsburg Pennsylvania
No doubt, some of GM's biggest problems are their dealers. I do believe its part of the race to the bottom on wages for a lot of these jobs and the quality of the employees they are attracting. Years ago it was the same salesmen at the dealers forever, most were there until they retired, now its someone different every time I stop in. There's a lot of truth in the old saying "you get what you pay for"
Hope you don't write off Corvette ownership because of a few bad dealership employees. They really are great cars.
Hope you don't write off Corvette ownership because of a few bad dealership employees. They really are great cars.
And the same was true for the Service manger and his techs, the Body Shop Manager and his guys, the Parts Manager and his guys - Moreover the owner of the store was right there, hands on, tending to his customers, building friendships and his investment. Now the car shopping experience at too many dealers is cold, impersonal and totally without any relationship development.That said, if it is a Corvette you're chasing, there is a great deal of satisfaction to still be had by contacting on of the Forum Dealers. Though they make their living selling cars, most are true enthusiasts and friends not yet discovered.
Burning Brakes
Joined: Dec 2008
Posts: 767
Likes: 7
From: New Orleans Louisiana
NCM Sinkhole Donor
I had the opposite experience. When I got to the dealership the car I was interested was in a service bay, freshly detailed with a full tank of gas. I looked at several cars on the lot and found that all were relatively clean and none had dead batteries.
This dealer was number eight on the list of volume Corvette sellers last year. They are located in Hammond, LA.
This dealer was number eight on the list of volume Corvette sellers last year. They are located in Hammond, LA.
Le Mans Master
Joined: Mar 2013
Posts: 7,390
Likes: 137
From: Ahead of You :)
St. Jude Donor '14
I just bought mine last month from an independent dealer (e.g. not a GM dealer). Went fine. Anyways, just brought car in for some minor service (at a GM dealer since car still has full warranty) and the dealer has been okay (biggest gripe is they are SLOW at fixing things).
I'm coming from an Audi and I can tell you there's a huge difference in service departments between the two brands. I still got a rental out of Chevy to keep me in a car while the car is in shop but the knowledge of the service managers and promptness of getting things done and addressed (fixing car, customer communication, etc.) needs to be seriously addressed by GM.
I'm coming from an Audi and I can tell you there's a huge difference in service departments between the two brands. I still got a rental out of Chevy to keep me in a car while the car is in shop but the knowledge of the service managers and promptness of getting things done and addressed (fixing car, customer communication, etc.) needs to be seriously addressed by GM.
Pro
Joined: Oct 2003
Posts: 732
Likes: 2
From: Baxter MN
At the risk of offending some forum sponsors, I would like to add that Matt Saxe Chevrolet in MN is a very good dealer to do business with. I was treated extremely well (Best new car buying experience by far) and a month after buying the car I received a very nice Chevy Corvette hand book. It's not that the book has any kind of exhorbitent value - it's that they went the extra mile and made sure we got one. I don't buy new corvettes every year. Truth is, this is the first new corvette my wife and I have ever purchased. But it is a nice feeling when one is treated as a valued customer rather than just a number.
Will we go back to Matt Saxe when it's time to buy our next car? In a heartbeat! Our saleman had integrity. Stood by his word. And made the transaction easy. That's what everyone should receive when they are buying a car. Other Chevy dealers could learn a lesson from this small-town dealership!
Glen
Will we go back to Matt Saxe when it's time to buy our next car? In a heartbeat! Our saleman had integrity. Stood by his word. And made the transaction easy. That's what everyone should receive when they are buying a car. Other Chevy dealers could learn a lesson from this small-town dealership!
Glen
Thread Starter
Pro
Joined: Feb 2007
Posts: 694
Likes: 54
From: Sandwich Illinois
C6 buying experience
Well, what do you know? I just received an e-mail from the general manager of the dealer where I first went. He wanted to know why I had not purchased a car at his store yesterday! I fired back a full explanation of what happened, and we'll see what difference it makes. This experience has really soured me on buying a new Corvette. It is supposed to be a happy occasion, not a big disapointment. The sad thing is, this car is for my wife, and I don't want to ever disapoint her! You know what they say, "Keep the cook happy, and everything runs smooth"! The last new Corvette we bought for her was an '81, and that was a joyous occasion.
Burning Brakes
Joined: Dec 2010
Posts: 910
Likes: 39
I work at a dealership in the detailing department, Im a full blown detailer and have enough knowledge to go around for every "detailer" there. My first day i had to tell a guy that he is completely using the polisher wrong by tilting it to the side, I was looked at as the new guy and didnt listen to me because they had their ways and im just the "beginner". The MANAGER didnt even know what Meguiars 105/205 was. They use low end Meguiars and Turtle Wax filler products to detail their $60k Corvettes and $20-50k cars then after they wash it a couple times, it shows the damage the detailer really did to the car instead of "cleaning" it. They obviously dont care anymore because they hire ANYONE at LOW wages.
The porter that drove the C6 to get gas most likely is getting paid minimum wage(they get minimum wage at the place i work). That is the guy that cleans the bathrooms and takes out the techs trash cans, yet they let them handle $50-60k cars like nothing.
I dont see myself lasting a long time there. I can only cringe so many times in 1 shift before i just lose it. I eventually want to move up to a high end dealership or a higher end shop.
The porter that drove the C6 to get gas most likely is getting paid minimum wage(they get minimum wage at the place i work). That is the guy that cleans the bathrooms and takes out the techs trash cans, yet they let them handle $50-60k cars like nothing.
I dont see myself lasting a long time there. I can only cringe so many times in 1 shift before i just lose it. I eventually want to move up to a high end dealership or a higher end shop.
Last edited by bladex10; May 9, 2013 at 09:23 PM.
Melting Slicks
Joined: Mar 2010
Posts: 2,861
Likes: 8
From: DC Metro
DC Area Events Coordinator
Chevy dealers aren't the only ones who hire irresponsible idiots...
Mercedes 300SL Gullwing wrecked by mechanic
Mercedes 300SL Gullwing wrecked by mechanic
Burning Brakes
Joined: Apr 2011
Posts: 857
Likes: 10
From: Indianapolis Indiana
C7 of Year Finalist (stock) 2019
sorry to hear about the experience. I have had plenty, but my initial buying one was pretty good. Flew and drove 700 miles to the middle of nowhere to get what I wanted and everything was great (except the fierce rainstorm on the way home).
Also, I only paid 34,600 at the time so it wasn't like they were rolling out the red carpet on a new 60K vette. Getting there was rough, but the smile on my face didn't leave the whole way home and for days later.
Also, I only paid 34,600 at the time so it wasn't like they were rolling out the red carpet on a new 60K vette. Getting there was rough, but the smile on my face didn't leave the whole way home and for days later.
