Pretty sure I got ripped off by the dealer...
07-12-2013, 02:38 PM
#41
Melting Slicks
Member Since: Nov 2007
Location: Pittsburgh PA
Posts: 2,128
Received 437 Likes
on
270 Posts
St. Jude Donor '10-'11-'12-'13-'14
fastdoc71:
As a fellow Pittsburgher I'd be interested in knowing which dealership did the work.
Normally I first discuss car problems I can't handle with my trusted local independent mechanic. If he feels comfortable tackling it he gets the job. I know it will be done right and at a fair price. I've had a couple of issues over the years where he declines, and then I go to the dealer (or, in the case of an old Ferrari, a specialist).
As a fellow Pittsburgher I'd be interested in knowing which dealership did the work.
Normally I first discuss car problems I can't handle with my trusted local independent mechanic. If he feels comfortable tackling it he gets the job. I know it will be done right and at a fair price. I've had a couple of issues over the years where he declines, and then I go to the dealer (or, in the case of an old Ferrari, a specialist).
Last edited by John Harry; 07-12-2013 at 02:45 PM.
07-12-2013, 02:39 PM
#42
Drifting
Member Since: Dec 2012
Location: Planes Of Fame KCNO
Posts: 1,715
Likes: 0
Received 0 Likes
on
0 Posts
07-12-2013, 03:00 PM
#43
Hey ya'll,
As a reminder, I am here and available to help out! These types of dealer issues are something that I can assist with. I do not want to hijack the thread and reply to each one of you individually so consider this "open door policy". If you have any questions, comments, frustrations or concerns with your dealership please let me know and I will try to resolve or help! Also if you have any praise for your dealership let me know that too! Please PM me as that is the fastest way to get my attention. I hope ya'll have a great weekend, get out on the road and enjoy!
Kelly J.
Chevrolet Customer Care
As a reminder, I am here and available to help out! These types of dealer issues are something that I can assist with. I do not want to hijack the thread and reply to each one of you individually so consider this "open door policy". If you have any questions, comments, frustrations or concerns with your dealership please let me know and I will try to resolve or help! Also if you have any praise for your dealership let me know that too! Please PM me as that is the fastest way to get my attention. I hope ya'll have a great weekend, get out on the road and enjoy!
Kelly J.
Chevrolet Customer Care
07-12-2013, 04:11 PM
#46
Instructor
If he said that the seat motor could cause a fire then that is a safety issue that maybe other vettes have and may be a recall issue. If you have on paper that this is what they found then[COLOR="black"] I would have said to fix it for free or let the car catch fire then sue the pants off of them
If the dealer found any type of electrical problem with your car and they advised you that continuing to drive the car was a safety issue and could cause a fire, and they advised you of the cost to make the necessary fix...and you declined, and the car caught fire 2 blocks from the dealership, how would that be the fault of the dealership?
I'm just not seeing where you're coming from on this issue. If the problem is determined to be outside of the warranty, and it's not "currently" under any recall program, then it would seem to be the owners decision to fix the problem and at their cost or suffer the consequences if something bad happens.
Just my personal perspective.
07-12-2013, 04:18 PM
#47
Melting Slicks
Member Since: Sep 2009
Location: Mooresville North Carolina
Posts: 2,559
Received 195 Likes
on
105 Posts
St. Jude Donor '10-'11-'12-'13-'14-'15-'16-'17-'18
That is outrageous!...there is NO way a short would draw down a battery that quickly without blowing a fuse...and why on earth would it take a 'GM Certified Technician' that long to find the trouble...
Sumthin' smells fishy!
07-12-2013, 06:06 PM
#49
Instructor
Thread Starter
Get in touch with the Regional GM representative and challenge the charge.
That is outrageous!...there is NO way a short would draw down a battery that quickly without blowing a fuse...and why on earth would it take a 'GM Certified Technician' that long to find the trouble...
Sumthin' smells fishy!
That is outrageous!...there is NO way a short would draw down a battery that quickly without blowing a fuse...and why on earth would it take a 'GM Certified Technician' that long to find the trouble...
Sumthin' smells fishy!
One of the CSR's from the dealer called me today to thank me for my business and asked me if I was satisfied with my experience. Let's just say they will get a scathing letter included with their survey!!
07-12-2013, 06:14 PM
#50
Drifting
Jeesuus, first mistake was just giving them cart blanche to do whatever it took to fix it. Always get a full estimate before any work is done. Had they told me it would cost $1800 to fix a seat switch I would have told them to pound it and I would have put that money toward a set of race seats.
07-13-2013, 08:59 AM
#53
Drifting
I suggest you ask to speak to the owner of the dealership first. Chances are he or she can adjust that price . However, if you receive no satisfaction there, contact GM customer relations. Finally there is a web site where you can report your satisfaction, or lack there of, to GM. Something the dealers do not want too many customer filing poor reviews doing.
07-13-2013, 10:18 AM
#55
Instructor
Thread Starter
I suggest you ask to speak to the owner of the dealership first. Chances are he or she can adjust that price . However, if you receive no satisfaction there, contact GM customer relations. Finally there is a web site where you can report your satisfaction, or lack there of, to GM. Something the dealers do not want too many customer filing poor reviews doing.
