Nav system DVD problems
Thread Starter
Drifting
Joined: Mar 2010
Posts: 1,901
Likes: 361
From: TX
Nav system DVD problems
Has anyone had issues with the Nav system not being able to read a disc, and then refusing to eject it? I'm trying to figure out if it is a bad disc or if it is the DVD reader itself that causes the problem. It seems like if I let it sit overnight, it will usually work again the next day. When it hangs up I get a message on the display that says there is not a Map DVD installed, and when I open the display to try to eject it, the disc won't eject, and the display gets stuck in the open position.
Has anyone else encountered this type of error? If so, was it traced to a bad disc or a bad DVD player/Nav unit?
Has anyone else encountered this type of error? If so, was it traced to a bad disc or a bad DVD player/Nav unit?
Race Director
Joined: Sep 2009
Posts: 11,351
Likes: 2,445
From: Eastern
If you can get your disc out, you will probably notice a lot of dust on the reading part of the disc. Clean it with soap and water, dry it with a microfiber cloth.
I ejected my Nav disc the other day, and it was filthy with a fine dust.
Also, it may be wise to buy some compressed air in a can (used for computers) and shoot some in the slots in the CD and NAV to help clean the slots out.
Good Luck
Let us know if this works.
I ejected my Nav disc the other day, and it was filthy with a fine dust.
Also, it may be wise to buy some compressed air in a can (used for computers) and shoot some in the slots in the CD and NAV to help clean the slots out.
Good Luck
Let us know if this works.
Race Director
Joined: Feb 2013
Posts: 12,687
Likes: 224
From: Nazareth, PA.
St. Jude Donor '17
just be careful of the "air in the can" sometimes a little mist of water comes out. spray it elsewhere before spraying directly into the slot too make sure it's pure air. trust me, i know.
Thread Starter
Drifting
Joined: Mar 2010
Posts: 1,901
Likes: 361
From: TX
Has anyone had problems like this when using Verbatim Dual Layer disc copies? I'm not sure why the disc itself would prevent it from ejecting though. I can understand it might have problems reading it, but seems like it should still eject ok if the mechanism is working correctly.
Melting Slicks
Joined: May 2000
Posts: 2,530
Likes: 1
From: Rockford IL
My original Nav system was replaced 2 1/2 years ago under warranty when it did the same thing. It intermittently quit reading the burned DVD and the Nav screen became very hot. Then it would not eject sometimes.
The replacement unit worked fine until a month and a half ago, when it suddenly quit reading the burned DVD. I tried burning a new copy and blowing some canned air into the DVD slot, to no avail. Even bought the correct Navteq DVD through GM. Still no luck.
Now, $1500 later at a local Chevy dealer, the system works fine with the new DVD and a burned copy of same.
I think removing the disk when not using the Nav might have helped prolong the life of it, but I only have 25K miles on my Vette it in 5 1/2 years.
The replacement unit worked fine until a month and a half ago, when it suddenly quit reading the burned DVD. I tried burning a new copy and blowing some canned air into the DVD slot, to no avail. Even bought the correct Navteq DVD through GM. Still no luck.
Now, $1500 later at a local Chevy dealer, the system works fine with the new DVD and a burned copy of same.
I think removing the disk when not using the Nav might have helped prolong the life of it, but I only have 25K miles on my Vette it in 5 1/2 years.
Team Owner
Joined: Sep 2000
Posts: 25,019
Likes: 2,712
From: Far NW 'burbs of Chicago
St. Jude Donor '13
Just a couple of data points:
2001 traded after three years/44k miles, nav always worked properly.
2009 now at five years/62k miles, nav always works properly.
Both cars, I bought a new nav disc every year (lots of traveling), that may have helped.
2001 traded after three years/44k miles, nav always worked properly.
2009 now at five years/62k miles, nav always works properly.
Both cars, I bought a new nav disc every year (lots of traveling), that may have helped.
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Race Director
Joined: Sep 2009
Posts: 11,351
Likes: 2,445
From: Eastern
My 2006 NAV hasn't skipped a beat in 7 years, and I always keep the DVD in the slot. I've taken it out when I've updated, and only use the original DVD.
I do take it out occasionally to clean the DVD and slot of the dust buildup.
Good Luck
I do take it out occasionally to clean the DVD and slot of the dust buildup.
Good Luck
Thread Starter
Drifting
Joined: Mar 2010
Posts: 1,901
Likes: 361
From: TX
We'll see how long this one lasts...
Race Director
Joined: Oct 2010
Posts: 14,475
Likes: 785
From: Las Vegas NV
Mine has been pretty much trouble free after the compressed air trick but if I had to have it replaced that many times even though its under warranty I would get an aftermarket one at my expence.
Tech Contributor
Joined: Oct 1999
Posts: 41,058
Likes: 9,820
From: Charlotte, NC (formerly Endicott, NY)
Has anyone had issues with the Nav system not being able to read a disc, and then refusing to eject it? I'm trying to figure out if it is a bad disc or if it is the DVD reader itself that causes the problem. It seems like if I let it sit overnight, it will usually work again the next day. When it hangs up I get a message on the display that says there is not a Map DVD installed, and when I open the display to try to eject it, the disc won't eject, and the display gets stuck in the open position.
Has anyone else encountered this type of error? If so, was it traced to a bad disc or a bad DVD player/Nav unit?
Has anyone else encountered this type of error? If so, was it traced to a bad disc or a bad DVD player/Nav unit?
Bill
1st Gear
Joined: May 2016
Posts: 1
Likes: 0
My radio doesn't read the DVDs or cd disc. I've tried almost everything, nothing works. As I've been searching, I have found that there are a lot of issues with this radios.
I'm curious why there hasn't been a recall for them.
I'm curious why there hasn't been a recall for them.
Burning Brakes
Joined: Oct 2015
Posts: 922
Likes: 109
From: Crowley Texas
Same issue on my 08 but have not tried the compressed air yet. just bought the car in Nov from dealer and only had 1500 miles on it. got the extended warranty so if air does not work will be taking it in to dealer
Race Director
Joined: Sep 2009
Posts: 11,351
Likes: 2,445
From: Eastern
They are cheap to buy almost anywhere.
Good Luck
Team Owner
Joined: Dec 2003
Posts: 21,847
Likes: 140
From: When all is said and done... there is a hell of a lot more said than done. Riverside,Texas
St. Jude Donor '05 thru '26
Team Owner
Joined: Mar 2008
Posts: 21,502
Likes: 462
From: Southern Utah
Especially in a Vert, there is a great deal of dust and some always gets into the disc drives. This is the most likely cause of a disc reading problem. The price we pay for that great fresh air feeling...oh well...