onstar
Team Owner
Joined: Dec 2003
Posts: 57,408
Likes: 164
From: queensbury ny
Don't worry,if you don't extend it they will call you,write you a letter,send you emails and interrupt your favorite song on the radio with the very important message that you will never be the same unless you renew your onstar!
Ask me how I know...
Ask me how I know...
Le Mans Master
Joined: Dec 2012
Posts: 7,750
Likes: 172
2015 C6 of the Year Finalist
Race Director
Joined: Sep 2009
Posts: 11,338
Likes: 2,438
From: Eastern
I put my car away in November, so I call them on Nov 1 to suspend service. I call again on April 1 to re-instate the service, which also extends any unused minutes left over from the previous year.
If you don't call, they will automatically renew on the agreed upon date (April 1 for me), but you will lose those left over minutes. Ask me how I know that? That's why I now call them before my left over minutes are gone (April 14)
They bill me on a monthly basis for the safe and sound plan via my CC.
I do the same for XM, but I pay for only 7 months (1 payment per year) but the service stays active even over the winter months, so I can listen to XM in my garage if I want to.
If you don't call, they will automatically renew on the agreed upon date (April 1 for me), but you will lose those left over minutes. Ask me how I know that? That's why I now call them before my left over minutes are gone (April 14)
They bill me on a monthly basis for the safe and sound plan via my CC.
I do the same for XM, but I pay for only 7 months (1 payment per year) but the service stays active even over the winter months, so I can listen to XM in my garage if I want to.
Last edited by 4SUMERZ; Jun 17, 2014 at 09:57 PM.
Advanced
Joined: Oct 2012
Posts: 72
Likes: 1
OnStar
Mjfox,
If you have an active subscription and would like to temporarily suspend your services for seasonal storage, we're more than happy to work with you. Just give us a call at 1-888-466-7827. I hope this helps, please let me know if you have any questions.
-Johnua, OnStar Advisor
Social Media Team
If you have an active subscription and would like to temporarily suspend your services for seasonal storage, we're more than happy to work with you. Just give us a call at 1-888-466-7827. I hope this helps, please let me know if you have any questions.
-Johnua, OnStar Advisor
Social Media Team
Safety Car
Joined: Sep 2006
Posts: 4,075
Likes: 6
From: Wilmington NC
Mjfox,
If you have an active subscription and would like to temporarily suspend your services for seasonal storage, we're more than happy to work with you. Just give us a call at 1-888-466-7827. I hope this helps, please let me know if you have any questions.
-Johnua, OnStar Advisor
Social Media Team
If you have an active subscription and would like to temporarily suspend your services for seasonal storage, we're more than happy to work with you. Just give us a call at 1-888-466-7827. I hope this helps, please let me know if you have any questions.
-Johnua, OnStar Advisor
Social Media Team
