C6 Corvette General Discussion General C6 Corvette Discussion not covered in Tech
Sponsored by:
Sponsored by: Feral Industries

Dealer Rant

Thread Tools
 
Search this Thread
 
Old Jul 11, 2014 | 09:17 AM
  #21  
ruxvette's Avatar
ruxvette
Race Director
Supporting Lifetime
Veteran: Navy
15 Year Member
Liked
Community Favorite
 
Joined: Mar 2010
Posts: 16,903
Likes: 5,365
From: T-Town WA
2016 C6 of Year Finalist
Default

Originally Posted by HarleyEarl1953
Does pump gas at Chevron/Texaco have enough Techron on it's own, or do you still have to run the additional bottles every so often?
From another post I know you are looking to buy. Don't let this scare you. You will read a lot of posts about an issue with a car. You will read very few posts that say "I didn't have a problem with this...".
In over 40,000 miles I have never used an additive; top tier gas only. And I have never had a problem.
Just sayin...
Reply
Old Jul 11, 2014 | 09:29 AM
  #22  
Hameister's Avatar
Hameister
Le Mans Master
 
Joined: Dec 2012
Posts: 7,750
Likes: 172
2015 C6 of the Year Finalist
Default

Originally Posted by ruxvette
From another post I know you are looking to buy. Don't let this scare you. You will read a lot of posts about an issue with a car. You will read very few posts that say "I didn't have a problem with this...".
In over 40,000 miles I have never used an additive; top tier gas only. And I have never had a problem.
Just sayin...
What does "just sayin" mean?
Reply
Old Jul 11, 2014 | 09:36 AM
  #23  
ruxvette's Avatar
ruxvette
Race Director
Supporting Lifetime
Veteran: Navy
15 Year Member
Liked
Community Favorite
 
Joined: Mar 2010
Posts: 16,903
Likes: 5,365
From: T-Town WA
2016 C6 of Year Finalist
Default

Originally Posted by Hameister
What does "just sayin" mean?
Just my way of saying I'm not trying to push my opinion, just putting it out there for what it's worth...
Reply
Old Jul 11, 2014 | 10:48 AM
  #24  
Bob Nelson's Avatar
Bob Nelson
Instructor
15 Year Member
 
Joined: May 2001
Posts: 163
Likes: 2
From: Green Valley AZ
Default

After using my trip odometer on my 08 as a fuel gauge for many months, I had the dealer drop the tank and replace the left sending unit. No amount of Techron, Seafoam or any of the other stuff did the trick. The bill was about $1,725. My 99 had the same problem. The dealer replaced one sending unit and later, when it was out of warranty, it was fixed with Techron. My 63 split window had the same problem. Can't Chevy make a fuel sending unit that is any good?
Reply
Old Jul 11, 2014 | 11:45 AM
  #25  
trying2seek's Avatar
trying2seek
Instructor
10 Year Member
 
Joined: Jun 2010
Posts: 215
Likes: 4
From: Parker Colorado
Default

Originally Posted by Tonygxp
if the car is under warranty, then by all means (unless you damaged the part etc) you wouldn't be paying for the diagnosis or repair..

How is the business supposed to "work on your car for free"?

The mechanic that plugs in the scanner is probably flat rate.. the dealer has to pay him.. do you work for nothing? I swear sometimes the arrogance "we" exude is almost embarrassing...

you're driving newer corvette, act like it.
Hmm let me think about this you ask for a simple code reading takes at max 5 mins out of there day.. You find out its a bad sensor and then you have them do the repair probably a 1000 dollars when all said and done..

Instead the dealer charges you 99 bucks and you go somewhere else and have it done. Guess they want to make there living 99 bucks at a time..

Autozone, Advance Auto, NAPA,and others read the same code for FREE. They get your business because, they have the right idea that customers will buy parts from them when they provide a service at no charge.. Makes good business sense to me! But hey what do I know I only drive a newer corvette so I must not be acting like it..
Reply
Old Jul 11, 2014 | 07:54 PM
  #26  
phileaglesfan's Avatar
phileaglesfan
Race Director
15 Year Member
Liked
Loved
 
Joined: Dec 2007
Posts: 19,574
Likes: 167
From: Frederick, MD
Default

But the dealer was probably use to people coming in to check codes, diagnose it then the customer leaves anyway or does the job himself. It is amazing what people expect a dealer to do. Just sit by the service adviser for a day. A good dealer will credit the repair though for the cost of reading the code.
Reply
Old Jul 11, 2014 | 08:46 PM
  #27  
glenB's Avatar
glenB
Safety Car
10 Year Member
 
Joined: Jan 2004
Posts: 4,974
Likes: 14
From: Pinellas Park Fl
St. Jude Donor '08-'09 & '12, '14
Default

Its great to see all themembers here that happily work for free at least one hour a day, your bosses must be happy with you and appreciates the free labor.

As for these parts stores.... the employee is either hourly or salary, they aren't losing anything, and the store, what if the part doesn't fix the problem, are they going to reimburse you for the labor....... no, so what are they losing ?????

I used to give away code reading, but its not diagnostics its a code. I used to give away cheap oil changes and other services, but I don't anymore, and guess what, revenue and car count went up. I quit wasting my time with people that only wanted cheap or free services.

I thought I needed it to compete, but I didn't, quality service and good customer relations is what keeps them coming back.
Reply
Old Jul 11, 2014 | 08:57 PM
  #28  
AORoads's Avatar
AORoads
Team Owner
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2005
Posts: 46,295
Likes: 2,596
From: Northern, VA
St. Jude Donor '15
"In honor of jpee"
Default

Originally Posted by glenB
Its great to see all themembers here that happily work for free at least one hour a day, your bosses must be happy with you and appreciates the free labor.

As for these parts stores.... the employee is either hourly or salary, they aren't losing anything, and the store, what if the part doesn't fix the problem, are they going to reimburse you for the labor....... no, so what are they losing ?????

I used to give away code reading, but its not diagnostics its a code. I used to give away cheap oil changes and other services, but I don't anymore, and guess what, revenue and car count went up. I quit wasting my time with people that only wanted cheap or free services.

I thought I needed it to compete, but I didn't, quality service and good customer relations is what keeps them coming back.
The keys to a successful biz are in those last words of the post above. There is a way of blending both: giveaway services and charging---but it's difficult because there ARE people (lots of them, depending on where you live) who will take advantage of you every time. all the time. jmo
Reply
Corvette Stories

The Best of Corvette for Corvette Enthusiasts

story-0

5 Best & 5 Most Overrated Corvette Track Packages of All Time!

 Joe Kucinski
story-1

Every 2027 Corvette Engine Explained

 Joe Kucinski
story-2

Designer Imagines A Corvette That Looks More Like a Corvette Than the Corvette

 Verdad Gallardo
story-3

10 Ugly Corvettes That We Still Kinda Love

 Joe Kucinski
story-4

Top 10 Most Expensive Corvettes Ever Sold on Bring A Trailer

 Brett Foote
story-5

10 Things Every Corvette Owner Needs (2026 Edition)

 Michael S. Palmer
story-6

8 Most "Only Corvette Owners Understand" Quirks and Problems

 Pouria Savadkouei
story-7

10 Reasons the C6 Z06 is Still A Performance Benchmark After 20 Years

 Joe Kucinski
story-8

How Much Horsepower Every Corvette Engine "LOST" in 1972

 Joe Kucinski
story-9

Top 10 DOs and DON'Ts for Protecting Your Convertible Top!

 Michael S. Palmer
Old Jul 11, 2014 | 10:49 PM
  #29  
Dano523's Avatar
Dano523
Race Director
10 Year Member
Community Builder
Community Influencer
Top Answer: 1
 
Joined: Dec 2013
Posts: 12,502
Likes: 3,631
Default

Originally Posted by raspyc6
I was told that in our split tank system design there is an internal fuel pump on the L side that continues to pump fuel back to the R side to avoid such a situation you describe above. It would be a poor design and build to have almost 11 gallons of fuel on one side (driver side to make worse) and have the passenger side completely empty.
Drivers side is the side you fill. When it gets almost all the way full, there is a transfer tube on the top of the tanks that flows fuel to the passenger side tank. The pump in the passenger tank drives fuel to the drivers tank pump to use the passenger tank first, then once it goes dry (ish), the fuel is used out of the drivers side tank last.

If fuel sloshes over to the passenger tank, the passenger tank will push it back over to the drivers tank (sensor sees fuel, and turn the transfer pump back on).



Number 3 is the line out to the injectors from the fuel pump in the drivers tank, 5 is the transfer line, 8 the transfer pump, 9 the sensor to shut the pump off when the tank goes dry, and note the fuel levels in the tanks showing the fuel being used in the passenger tank first.




As for the use of techron, if the sensor prongs on the arms get so badly worn out from rubbing against corrosion on the contact pad before you start using techron, it may be too late for Techron to work (pad gets clean, but the wear to the swipe arm legs already done).

Don't know for sure in the below video if such as the case (appears to be), since it looks like the use of Techron before he pulled the tank cleaned the contact pads on the sensor, but the problem at hand at this point was the the wiper arm prongs worn out from rubbing up against the corrode pad before the techron was used to clean the pad after the wipers where already worn out.

So the point, use techron to keep the pad clean, which will give the longest life out of the arm swiper's as well.

1:26 on the video shows the arm swiper ends worn out from rubbing up against a corrode pad.

Last edited by Dano523; Jul 12, 2014 at 11:49 AM.
Reply
Old Jul 11, 2014 | 11:20 PM
  #30  
okie08vette's Avatar
okie08vette
Le Mans Master
 
Joined: Nov 2003
Posts: 5,401
Likes: 52
From: Norman OK
Default

Originally Posted by COMMANDER2OOO
ugggg I swear every time I read a thread of someone having a problem I either have the same problem or soon will. as of now I don't have this problem but I think I better start getting some techron lol
Or better yet stop reading threads like this,
Reply
Old Jul 12, 2014 | 05:10 AM
  #31  
Mike2013's Avatar
Mike2013
Team Owner
20 Year Member
St. Jude 20 Year Donor
Liked
Community Favorite
 
Joined: Jul 2003
Posts: 25,239
Likes: 451
From: Sun Coast of Florida
St. Jude Donor '03-'26
Default

I THINK Techron is BOGO at Advance Auto Parts this week. Might want to check them out.
Reply
Old Jul 12, 2014 | 03:06 PM
  #32  
ButWhatDoIKnow's Avatar
ButWhatDoIKnow
Drifting
10 Year Member
 
Joined: Sep 2011
Posts: 1,634
Likes: 9
From: South Fort Myers Florida
Default

Even Costco has top tier gas, so you don't even have to pay more for it.
Reply
Old Jul 12, 2014 | 03:32 PM
  #33  
Jims12Screw's Avatar
Jims12Screw
Thread Starter
Advanced
 
Joined: Mar 2014
Posts: 54
Likes: 0
From: Old Saybrook Communisticut
Default

Glen b, First off, Are you Kidding me, I bring the car to them for all of my service needs, I explain the fact that I wanted to try the Techron addative before I gave them the car to replace the FSU and there reply is give me 99.00 and I will tell you the code. That is Cra&, It is a slap to me for all the money I have given them in the past to try to get a hundred dollars to tell me a code. Go ahead and try to defend SH@TTY customer service, thats what it is plain and simple
Reply
Old Jul 12, 2014 | 05:55 PM
  #34  
trying2seek's Avatar
trying2seek
Instructor
10 Year Member
 
Joined: Jun 2010
Posts: 215
Likes: 4
From: Parker Colorado
Default

Originally Posted by Jims12Screw
Glen b, First off, Are you Kidding me, I bring the car to them for all of my service needs, I explain the fact that I wanted to try the Techron addative before I gave them the car to replace the FSU and there reply is give me 99.00 and I will tell you the code. That is Cra&, It is a slap to me for all the money I have given them in the past to try to get a hundred dollars to tell me a code. Go ahead and try to defend SH@TTY customer service, thats what it is plain and simple
Reply
Old Jul 12, 2014 | 07:01 PM
  #35  
raspyc6's Avatar
raspyc6
Le Mans Master
10 Year Member
Community Builder
All Eyes On Me
 
Joined: Oct 2012
Posts: 5,792
Likes: 36
From: Tampa Florida
Default

Thanks Dano for the clarification. I only had partial information; U da man. Looking at that video, if the black c6, tinted windows, comp grey rims is yours then you and I have the EXACT same car.

Last edited by raspyc6; Jul 12, 2014 at 07:03 PM. Reason: sweet
Reply
Old Jul 12, 2014 | 07:22 PM
  #36  
activevette's Avatar
activevette
Racer
Supporting Lifetime
20 Year Member
Conversation Starter
All Eyes On Me
Top Answer: 1
 
Joined: Mar 2005
Posts: 383
Likes: 129
From: Boca Raton Florida
Default

Ah.......somebody that gets it.

Did I read it is a 9 year old car? If you want warranty try buying a new car. Problem solved. Whine ended.


Originally Posted by glenB
Its great to see all themembers here that happily work for free at least one hour a day, your bosses must be happy with you and appreciates the free labor.

As for these parts stores.... the employee is either hourly or salary, they aren't losing anything, and the store, what if the part doesn't fix the problem, are they going to reimburse you for the labor....... no, so what are they losing ?????

I used to give away code reading, but its not diagnostics its a code. I used to give away cheap oil changes and other services, but I don't anymore, and guess what, revenue and car count went up. I quit wasting my time with people that only wanted cheap or free services.

I thought I needed it to compete, but I didn't, quality service and good customer relations is what keeps them coming back.
Reply
Old Jul 12, 2014 | 09:06 PM
  #37  
glenB's Avatar
glenB
Safety Car
10 Year Member
 
Joined: Jan 2004
Posts: 4,974
Likes: 14
From: Pinellas Park Fl
St. Jude Donor '08-'09 & '12, '14
Default

Originally Posted by Jims12Screw
Glen b, First off, Are you Kidding me, I bring the car to them for all of my service needs, I explain the fact that I wanted to try the Techron addative before I gave them the car to replace the FSU and there reply is give me 99.00 and I will tell you the code. That is Cra&, It is a slap to me for all the money I have given them in the past to try to get a hundred dollars to tell me a code. Go ahead and try to defend SH@TTY customer service, thats what it is plain and simple
Not defending sh!tty service, just the belief that the tech should work for free ..... even you should appreciate that. Do you ever go into work and have the boss say 'oh, by the way, this hour is on you'?
Reply

Get notified of new replies

To Dealer Rant

Old Jul 12, 2014 | 09:11 PM
  #38  
RocketDawg's Avatar
RocketDawg
Le Mans Master
10 Year Member
 
Joined: Sep 2004
Posts: 5,118
Likes: 122
From: Madison (Huntsville) Alabama
CI 6-7-8 Veteran
St. Jude Donor '09
Default

Originally Posted by glenB
Not defending sh!tty service, just the belief that the tech should work for free ..... even you should appreciate that. Do you ever go into work and have the boss say 'oh, by the way, this hour is on you'?
I never have said it, but sure have worked plenty of hours for free. But I was paid well for the others so no complaints.

Reading a code isn't worth $100.
Reply
Old Jul 12, 2014 | 09:13 PM
  #39  
glenB's Avatar
glenB
Safety Car
10 Year Member
 
Joined: Jan 2004
Posts: 4,974
Likes: 14
From: Pinellas Park Fl
St. Jude Donor '08-'09 & '12, '14
Default

Originally Posted by trying2seek
I'm guessing you work or worked for free everyday as well .... look at it from the techs side... I'm not defending poor CS, just the idea that you should get things for free 'just because' and that the tech should give away his time.

Who do you thinks pays for the techs tools, the shop?

Does the doctor provide free services because you come in there all the time.... I've never seen it.
Reply
Old Jul 12, 2014 | 09:20 PM
  #40  
glenB's Avatar
glenB
Safety Car
10 Year Member
 
Joined: Jan 2004
Posts: 4,974
Likes: 14
From: Pinellas Park Fl
St. Jude Donor '08-'09 & '12, '14
Default

Originally Posted by RocketDawg
I never have said it, but sure have worked plenty of hours for free. But I was paid well for the others so no complaints.

Reading a code isn't worth $100.
Then you go buy your own code reader, that just reads and clears codes but provides not real time data, logs or 4 channel wave form capability or step up and buy the latest starting at $4000 because every year the manufactures change things that requires updates etc. to what you already have.

Because you feel you deserve stuff for free because you frequent someplace is just stinki' thinkin' in my book.
Reply



All times are GMT -4. The time now is 09:49 PM.

story-0
5 Best & 5 Most Overrated Corvette Track Packages of All Time!

Slideshow: The 5 best and 5 most overrated Corvette track packages ever.

By Joe Kucinski | 2026-06-09 12:46:45


VIEW MORE
story-1
Every 2027 Corvette Engine Explained

Slideshow: Every 2027 Corvette engine explained

By Joe Kucinski | 2026-06-09 12:16:31


VIEW MORE
story-2
Designer Imagines A Corvette That Looks More Like a Corvette Than the Corvette

Slideshow: A Jaguar designer's personal project imagines what a modern front-engined Corvette might look like if Chevrolet revisited the golden age of the Stingray.

By Verdad Gallardo | 2026-06-08 19:53:43


VIEW MORE
story-3
10 Ugly Corvettes That We Still Kinda Love

Slideshow: 10 ugly Corvettes that we still kinda love.

By Joe Kucinski | 2026-06-03 10:34:17


VIEW MORE
story-4
Top 10 Most Expensive Corvettes Ever Sold on Bring A Trailer

A lot of money has changed hands at the online auction house over the years.

By Brett Foote | 2026-06-03 10:21:50


VIEW MORE
story-5
10 Things Every Corvette Owner Needs (2026 Edition)

Slideshow: 10 great gifts Corvette enthusiasts actually want for Father's Day!

By Michael S. Palmer | 2026-06-03 15:43:40


VIEW MORE
story-6
8 Most "Only Corvette Owners Understand" Quirks and Problems

Slideshow: These are the quirks, annoyances, and oddly lovable problems that every Corvette owner eventually learns to live with.

By Pouria Savadkouei | 2026-05-28 09:31:39


VIEW MORE
story-7
10 Reasons the C6 Z06 is Still A Performance Benchmark After 20 Years

Slideshow: 10 reasons why the C6 Z06 is still a performance benchmark after 20 years.

By Joe Kucinski | 2026-05-27 17:20:09


VIEW MORE
story-8
How Much Horsepower Every Corvette Engine "LOST" in 1972

Slideshow: How much horsepower every Corvette engine lost in 1972.

By Joe Kucinski | 2026-05-27 16:54:53


VIEW MORE
story-9
Top 10 DOs and DON'Ts for Protecting Your Convertible Top!

Slideshow: How to Protect A Convertible Top: 10 DOs & DON'Ts

By Michael S. Palmer | 2026-04-03 00:00:00


VIEW MORE