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Activating Onstar

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Old Dec 4, 2014 | 10:21 PM
  #1  
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Default Activating Onstar

Just bought a 2011 GS Convert. Trying to activate Onstar. So far the account has been converted. Having problems getting the first out going call made to complete the registration process.

When I try to make a phone call the system comes back and says there has been a network error. I got tech support on the line in the car and they did diagnostics and came back saying the Onstar antenna was having problems.

Searching the forums the antenna is located on the windshield on the passenger side.

I have no antenna attached to the windshield. Is this normal for this year?
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Old Dec 4, 2014 | 10:42 PM
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You onstar antenna is a black box glued to the windshield in back of the mirror.
I was just reading another link, where some of them have been falling off and some have removed them. The box it at the top of the windshield behind and to the right of the mirror. If its not there my guess is, onstar won't work.
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Old Dec 4, 2014 | 10:51 PM
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Originally Posted by OL2yellr
You onstar antenna is a black box glued to the windshield in back of the mirror.
I was just reading another link, where some of them have been falling off and some have removed them. The box it at the top of the windshield behind and to the right of the mirror. If its not there my guess is, onstar won't work.
Never heard of it being anywhere else. You need to find out from whomever you bought the car from if they know anything about it.
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Old Dec 4, 2014 | 11:22 PM
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Here is a pic of the mount to the windshield....
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Old Dec 4, 2014 | 11:28 PM
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If you sit in the passenger seat, you should be able to see it. It's tucked up to the right of the RV mirror.
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Old Dec 4, 2014 | 11:30 PM
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Here is a DC post: http://www.digitalcorvettes.com/foru...d.php?t=232530
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Old Dec 4, 2014 | 11:31 PM
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I don't see where that would plug in...
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Old Dec 5, 2014 | 01:44 PM
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Right side A pillar, my guess.
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Old Dec 5, 2014 | 02:15 PM
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This is the OnStar antenna. If you don't have this on your windshield the previous owner may have removed it.

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Old Dec 5, 2014 | 02:17 PM
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You'll know its working when you see black helicopters hovering on you!!
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Old Dec 5, 2014 | 02:33 PM
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Originally Posted by gdarwin
Just bought a 2011 GS Convert. Trying to activate Onstar. So far the account has been converted. Having problems getting the first out going call made to complete the registration process.

When I try to make a phone call the system comes back and says there has been a network error. I got tech support on the line in the car and they did diagnostics and came back saying the Onstar antenna was having problems.

Searching the forums the antenna is located on the windshield on the passenger side.

I have no antenna attached to the windshield. Is this normal for this year?
I replaced the OnStar module with Blustar module on my 2013 so that I could use the mic and speakers with my iPhone with no continuing OnStar fees. It is nice to use Siri and my iPhone address book to make calls.

I am wondering if someone didn't do the same thing to your car?
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Old Dec 5, 2014 | 02:37 PM
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Another view of the antenna to the right of the inside rerview mirror and top of the windshield. The one with the white is from below.

Last edited by Richard Ames; Dec 5, 2014 at 02:39 PM.
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Old Dec 5, 2014 | 02:58 PM
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I ordered the antenna off ebay. Should be here next week. Pulled the trim down and did not feel any connections so I might have to remove the trim to get it in.
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Old Dec 10, 2014 | 04:50 PM
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Looks like the wrong wiring harness was installed.... There are no connections for the antenna to hook up to.
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