Horn issues
Thread Starter
Burning Brakes
Joined: May 2005
Posts: 921
Likes: 146
From: Fairfax VA
Horn issues
I'll try to keep this short. My warranty was almost up and I brought my car in for 3 things: low beam light recall, my steering wheel has a little play in and out, and the convertible waterfall hits the top when opening/closing. He fixed the headlight, says there's nothing wrong with the steering wheel and ended up making the waterfall worse and scratched the back of the car while he was at it. Unfortunately the fantastic mechanic who used to work there apparently is no longer there. Anyway, first time out driving since I got it fixed yesterday and after a car cut me off I found out my horn doesn't work. It really pissed me off. I did some basic checks, the wires look good, when you hit the horn you don't hear anything, not even the relay. I switched relays and still nothing but I know that relay works. The fuse is also good. Any thoughts? My warranty is now expired, but I'm not sure that I trust the dealer now, and also not sure if they broke it. I'm thinking the issue has to do with the steering wheel, but I really don't know if he ever went in there.
Thread Starter
Burning Brakes
Joined: May 2005
Posts: 921
Likes: 146
From: Fairfax VA
I already called the dealer and left a message, but if possible, I'd like to resolve this on my own as they've been nothing but trouble so far.
Thread Starter
Burning Brakes
Joined: May 2005
Posts: 921
Likes: 146
From: Fairfax VA
So I just got a call back from the dealer. They're saying they didn't touch anything with the horn and that they didn't touch the steering wheel. On top of that the warranty has expired. I have to say, I never thought I'd care about a horn, but it's sort of nerve-racking thinking you can't warn an idiot about to run into you. I'm not really sure how to proceed.
Thread Starter
Burning Brakes
Joined: May 2005
Posts: 921
Likes: 146
From: Fairfax VA
Yes, the play is exactly the same. Another test I did was hit the panic button on the key fob. The lights flash, but no sound, and I don't hear the relay click at all either. Does anyone know what the circuit looks like? Is there a direct hardwire from the steering wheel to the relay or is there something in between? I'd find it odd that the panic wouldn't work either.
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Thread Starter
Burning Brakes
Joined: May 2005
Posts: 921
Likes: 146
From: Fairfax VA
Yeah, I didn't check it with a meter, but switched it with another fuse. I'll check again. If I were to check voltages where would I check to validate power is actually getting to the relay/fuse?
Drifting
Joined: Sep 2007
Posts: 1,330
Likes: 148
From: 1000 Islands Ontario
You say you changed the Micro relay (#34) in the under hood fuse box? Try removing the micro relay and plug in a meter while someone honks the horn. Is voltage present to trip the relay?
Gotta be related to the removal of the under hood fuse box.
Keep us posted.
M.....
Thread Starter
Burning Brakes
Joined: May 2005
Posts: 921
Likes: 146
From: Fairfax VA
I agree with EVRose.
You say you changed the Micro relay (#34) in the under hood fuse box? Try removing the micro relay and plug in a meter while someone honks the horn. Is voltage present to trip the relay?
Gotta be related to the removal of the under hood fuse box.
Keep us posted.
M.....
You say you changed the Micro relay (#34) in the under hood fuse box? Try removing the micro relay and plug in a meter while someone honks the horn. Is voltage present to trip the relay?
Gotta be related to the removal of the under hood fuse box.
Keep us posted.
M.....
Team Owner
Joined: Mar 2008
Posts: 21,502
Likes: 461
From: Southern Utah
I missed the idea of them taking the fuse box apart...that certainly is the most likely place to start looking. But if they took it apart, and they had to, then they should be the ones checking for a solution to the horn problem. If the panic button doesn't honk the horn, then it's not the steering wheel button that is involved. The panic button gets the computer to honk the horn, so the steering wheel button is not part of the process. If you switched the fuse with another one, then you have done that correctly.
Le Mans Master
Joined: Sep 2006
Posts: 9,671
Likes: 185
From: Sunnyvale CA
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15-'16,'19
Even if you get the horn fixed, you still will have the play in the steering and the waterfall problems. Is there another Chevy dealer in your area you can trust, or do you know where the top mechanic went? It seems like if you have documentation that you had these problems before the warranty expired, Chevy customer service should help you. I can understand your not wanting to go back to the same dealer.
Race Director
Joined: Mar 2010
Posts: 15,992
Likes: 820
I'll try to keep this short. My warranty was almost up and I brought my car in for 3 things: low beam light recall, my steering wheel has a little play in and out, and the convertible waterfall hits the top when opening/closing. He fixed the headlight, says there's nothing wrong with the steering wheel and ended up making the waterfall worse and scratched the back of the car while he was at it. Unfortunately the fantastic mechanic who used to work there apparently is no longer there. Anyway, first time out driving since I got it fixed yesterday and after a car cut me off I found out my horn doesn't work. It really pissed me off. I did some basic checks, the wires look good, when you hit the horn you don't hear anything, not even the relay. I switched relays and still nothing but I know that relay works. The fuse is also good. Any thoughts? My warranty is now expired, but I'm not sure that I trust the dealer now, and also not sure if they broke it. I'm thinking the issue has to do with the steering wheel, but I really don't know if he ever went in there.
I am sorry to hear about your unsatisfactory dealership experience. However I'm glad to hear that the dealership was able to repair your headlight. I'd be happy to look into your situation further regarding the horn and your waterfall extension. Feel free to send us a private message containing your VIN, mileage, preferred dealership and full contact information. Thank you, we look forward to your message!
Kind Regards,
Jasmine F
Chevrolet Customer Care
Burning Brakes
Joined: Aug 2014
Posts: 1,239
Likes: 257
From: Tampa FL
Hello masihman,
I am sorry to hear about your unsatisfactory dealership experience. However I'm glad to hear that the dealership was able to repair your headlight. I'd be happy to look into your situation further regarding the horn and your waterfall extension. Feel free to send us a private message containing your VIN, mileage, preferred dealership and full contact information. Thank you, we look forward to your message!
Kind Regards,
Jasmine F
Chevrolet Customer Care
I am sorry to hear about your unsatisfactory dealership experience. However I'm glad to hear that the dealership was able to repair your headlight. I'd be happy to look into your situation further regarding the horn and your waterfall extension. Feel free to send us a private message containing your VIN, mileage, preferred dealership and full contact information. Thank you, we look forward to your message!
Kind Regards,
Jasmine F
Chevrolet Customer Care
Like that !!!
Thread Starter
Burning Brakes
Joined: May 2005
Posts: 921
Likes: 146
From: Fairfax VA
Hello masihman,
I am sorry to hear about your unsatisfactory dealership experience. However I'm glad to hear that the dealership was able to repair your headlight. I'd be happy to look into your situation further regarding the horn and your waterfall extension. Feel free to send us a private message containing your VIN, mileage, preferred dealership and full contact information. Thank you, we look forward to your message!
Kind Regards,
Jasmine F
Chevrolet Customer Care
I am sorry to hear about your unsatisfactory dealership experience. However I'm glad to hear that the dealership was able to repair your headlight. I'd be happy to look into your situation further regarding the horn and your waterfall extension. Feel free to send us a private message containing your VIN, mileage, preferred dealership and full contact information. Thank you, we look forward to your message!
Kind Regards,
Jasmine F
Chevrolet Customer Care