Discount tire
Thread Starter
Le Mans Master
Joined: Oct 2001
Posts: 8,523
Likes: 936
From: Alaska
Discount tire
Yesterday almost pulled the trigger and ordered Michelin tires for my GS from Tire Rack. But before I did checked with there recommended installer in town and they told me they would not guarantee no wheel damage when they changed the tires.
Will Discount Tire cover any wheel damage if they cause it?
Will Discount Tire cover any wheel damage if they cause it?
Team Owner
Joined: Mar 2004
Posts: 58,510
Likes: 1,842
From: Oklahoma City OK
C6 of Year Finalist (appearance mods) 2019
I get all of my tires at Discount Tire and they always let me out to the shop to watch up close and personal. The manager there tells me that they are responsible.
Melting Slicks
Joined: Jan 2013
Posts: 2,576
Likes: 237
From: Murphy NC
Discount Tire is better than Joe's Corner Tire Shop and Bait Outlet.
They are usually 100.00 cheaper than Tire Rack for tires, also.
Discounttiredirect.com
They are usually 100.00 cheaper than Tire Rack for tires, also.
Discounttiredirect.com
Last edited by MikeERWNC; Mar 29, 2016 at 10:32 AM.
Pro
Joined: Feb 2015
Posts: 546
Likes: 53
The guys at discount tire by my house are top notch. Just be sure to tell them you are particular about your wheels and that you expect them to be returned in the same condition. The discout tire local to me has always understood and agreed they would be responsible for any damage they caused.
Unfortunately they did damage one of my chrome wheels, but we all make mistakes. They kept their word, apologized for the mistake and had the wheel re-chromed.
Unfortunately they did damage one of my chrome wheels, but we all make mistakes. They kept their word, apologized for the mistake and had the wheel re-chromed.
Safety Car
Joined: Nov 2006
Posts: 3,667
Likes: 159
Another very satisfied Discount Tire customer here 
I had a slow leak develop, and when they checked it out, it was a cracked rim. The manager loaned me one of his personal Z06 rims for a couple days, until my replacement arrived.
They tested my tire/rim, moved my tire to his rim, balanced/installed it, then moved my tire back to my new rim, balanced/installed it, ALL FOR FREE!!
I get them business any time I can, and go there for all of my tire/wheel related work.
And, they will always match (and usually beat by well over $100) any "total installed" price that I find while shopping too
I had a slow leak develop, and when they checked it out, it was a cracked rim. The manager loaned me one of his personal Z06 rims for a couple days, until my replacement arrived.
They tested my tire/rim, moved my tire to his rim, balanced/installed it, then moved my tire back to my new rim, balanced/installed it, ALL FOR FREE!!
I get them business any time I can, and go there for all of my tire/wheel related work.
And, they will always match (and usually beat by well over $100) any "total installed" price that I find while shopping too
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Drifting
Joined: May 2013
Posts: 1,517
Likes: 202
From: Mountain View California
Don't be afraid to ask Discount to match Costco price. I did the same thing and Discount matched Costco's price. Very
Thread Starter
Le Mans Master
Joined: Oct 2001
Posts: 8,523
Likes: 936
From: Alaska
I already called Costco and they have to call Michelin as the tires don't show up in their computer. If anything happens and they cant order them will give Discount Tire a call.
Thanks for the help.
Thanks for the help.
Drifting
Joined: Jul 2011
Posts: 1,826
Likes: 444
From: Boca Raton Florida
When you show up at the Costco to order the tires, then they will say, sorry, your vette came with run flats, we cannot install non run flats on it. I went back to tire rack and bought it from them and supposedly a high end tire shop install them, they still scratched my wheels. Those run flats are B to take off.
Team Owner
Joined: Mar 2004
Posts: 58,510
Likes: 1,842
From: Oklahoma City OK
C6 of Year Finalist (appearance mods) 2019
Thread Starter
Le Mans Master
Joined: Oct 2001
Posts: 8,523
Likes: 936
From: Alaska
When you show up at the Costco to order the tires, then they will say, sorry, your vette came with run flats, we cannot install non run flats on it. I went back to tire rack and bought it from them and supposedly a high end tire shop install them, they still scratched my wheels. Those run flats are B to take off.
Last edited by Snowwolfe; Mar 29, 2016 at 12:05 PM.
Instructor
Joined: Dec 2015
Posts: 165
Likes: 33
From: The Natural State
I do not know Costco, but I do know that all tires are not equal. I would check to see if the tires for Big discount dealers and warehouse sales are the same tires made for all other retailers, or are they made to different specs to meet a price point.
Pro
Joined: Oct 2014
Posts: 616
Likes: 193
From: Gilbert AZ
Several years ago I had an expensive set of brand new custom wheels scratched by Discount Tire. (these wheels were brand new out of the box at the tire shop 2 of the 4 were damaged,) The repair meant stripping and re-powder coating the two wheels, at a cost of $950.00. Discount Tire took responsibility, opened a claim for damages, authorized me to get them fixed, and then fully reimbursed me for the repair. From the day the damage was done, to the day they handed me a check was roughly two months. They treated me very fair.
Garry
Garry
Melting Slicks
Joined: Aug 2002
Posts: 2,193
Likes: 195
From: New Caney Texas
I've used Discount Tire for more than 20+ years.
I've found the key to making sure your wheels are taken care of is to simply request that a salesman or manager inspect the wheels with you prior to any action and notate any flaws on the service ticket.
I also stand in the bay watching the tires being dismounted and mounted to make sure I'm aware of any damage WHEN it happens (not after the fact).
Doing this eliminates any chance for discrepancy if accidental damage occurs.
I can tell you that in 20+ years of literally having hundreds of tires mounted Discount has only damaged two wheels, one of my F250 pickup and the other on a Infiniti G37. In both cases Discount sent the wheel out to be professionally repaired and when the repair company could not match the finish on the G37 wheels paid for an OEM replacement.
I've found the key to making sure your wheels are taken care of is to simply request that a salesman or manager inspect the wheels with you prior to any action and notate any flaws on the service ticket.
I also stand in the bay watching the tires being dismounted and mounted to make sure I'm aware of any damage WHEN it happens (not after the fact).
Doing this eliminates any chance for discrepancy if accidental damage occurs.
I can tell you that in 20+ years of literally having hundreds of tires mounted Discount has only damaged two wheels, one of my F250 pickup and the other on a Infiniti G37. In both cases Discount sent the wheel out to be professionally repaired and when the repair company could not match the finish on the G37 wheels paid for an OEM replacement.
Pro
Joined: Feb 2016
Posts: 745
Likes: 192
From: Olympia WA
St. Jude Donor '16-'17, '19
Can't speak officially for Discount Tire... but I will tell you that I've used them for years w/o any significant issue with mounting/balancing.
That said, I ALWAYS find a tactful way to tell the guy writing up the order that 1) I'm picky about my rigs 2) I really like my wheels and 3) that I'm confident that their techs will do a good job.
The ONLY thing I can bitch about is that the last time I took my FR-S in for new shoes, the tech did not use their industrial strength adhesive remover to get the old balancing weight adhesive off the inside of the wheels. I brought this up when I recently brought the Vert in for new shoes and the guy was very apologetic and told me to drop by anytime and they would take the wheels off and clean up the unsightly residue.
I give Discount Tire a 99.99% sat rating.
That said, I ALWAYS find a tactful way to tell the guy writing up the order that 1) I'm picky about my rigs 2) I really like my wheels and 3) that I'm confident that their techs will do a good job.
The ONLY thing I can bitch about is that the last time I took my FR-S in for new shoes, the tech did not use their industrial strength adhesive remover to get the old balancing weight adhesive off the inside of the wheels. I brought this up when I recently brought the Vert in for new shoes and the guy was very apologetic and told me to drop by anytime and they would take the wheels off and clean up the unsightly residue.
I give Discount Tire a 99.99% sat rating.
Last edited by OlyC6; Mar 29, 2016 at 12:54 PM.
Team Owner
Joined: Mar 2008
Posts: 21,502
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From: Southern Utah