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Old Apr 13, 2016 | 02:06 PM
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Default Ecklers

Has anyone had trouble getting return credit from Ecklers? I've called the several times and it seems I'm in a black hole?
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Old Apr 13, 2016 | 02:43 PM
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St. Jude Donor '21-'22-'23-'24
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Have you looked in the Transactions Feedback forum? That's what it's there for, so all generations of Vette owners can see it.
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Old Apr 13, 2016 | 04:50 PM
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No, but I did get an order canceled by them claiming the product was never available despite it being on their website, and It still is on their website today more then a year later.

They did however refund on my credit card and sent a letter in the mail.
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Old Apr 13, 2016 | 06:45 PM
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I have found the fastest way to get a response from vendors like this is to do a charge back
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Old Apr 14, 2016 | 01:07 AM
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Default First Purchase from Ecklers

Just putting a testimonial out there. I'll usually post good or bad. Just made my first order from Ecklers. Needed a lower radiator support and the front spoiler. Received a coupon code via email from Eckler's with 15% off which expired at midnight Sunday. Got online and made the order, finding the part numbers from the physical catalog. The catalog prices were cheaper than the online prices, so I called and spoke to the sales lady at 3:00 pm or so Sunday. She asked the year of the catalog, and I found it was 2015. She honored the lower catalog price, gave me the discount, (which covered the shipping.) They shipped FedEx at no extra cost, I received my shipment today (Wednesday) with the correct parts. Have no idea about return policies, but am satisfied with my purchase.

Just my .02...
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