Summit CS
Thread Starter
Le Mans Master
Joined: Sep 2014
Posts: 7,001
Likes: 988
From: lake havasu city arizona
Summit CS
So I get my Power Bond HB form Summit yesterday and their package is great looking, but thats where it stopped. The manufactures box that the HB comes in looks like it was drop kicked all the way from Australia, horrible shape.
So I open it and find the outer front pulley has a nick on it, the inside of the shaft has an abrasion and there's some sort of lube on it also.
This is a precision piece so I take it to my installer and he thinks it may have been installed or at least tried to be.
I call Summit, explain my sit rep and they're great, shipped another one right off, and issued a UPS pickup with an apology
Cant get any better than that
NSF
So I open it and find the outer front pulley has a nick on it, the inside of the shaft has an abrasion and there's some sort of lube on it also.
This is a precision piece so I take it to my installer and he thinks it may have been installed or at least tried to be.
I call Summit, explain my sit rep and they're great, shipped another one right off, and issued a UPS pickup with an apology
Cant get any better than that
NSF
Team Owner
Joined: Jun 2005
Posts: 46,295
Likes: 2,596
From: Northern, VA
St. Jude Donor '15
"In honor of jpee"
That's really good for you. Someone must not have looked in the box when it got returned the first time. Glad Summit came thru for you. They seem to be a pretty stand group.
Team Owner
Joined: Dec 2012
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From: Outside the Quick Stop N.J.
Team Owner
Joined: Mar 2014
Posts: 21,631
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From: Below the bottom of Berby Hollow, NYS
Team Owner
Joined: Dec 2012
Posts: 30,427
Likes: 1,609
From: Outside the Quick Stop N.J.
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From: Below the bottom of Berby Hollow, NYS
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Burning Brakes
Joined: May 2017
Posts: 1,146
Likes: 170
From: Friday Harbor WA
So I get my Power Bond HB form Summit yesterday and their package is great looking, but thats where it stopped. The manufactures box that the HB comes in looks like it was drop kicked all the way from Australia, horrible shape.
So I open it and find the outer front pulley has a nick on it, the inside of the shaft has an abrasion and there's some sort of lube on it also.
This is a precision piece so I take it to my installer and he thinks it may have been installed or at least tried to be.
I call Summit, explain my sit rep and they're great, shipped another one right off, and issued a UPS pickup with an apology
Cant get any better than that
NSF
So I open it and find the outer front pulley has a nick on it, the inside of the shaft has an abrasion and there's some sort of lube on it also.
This is a precision piece so I take it to my installer and he thinks it may have been installed or at least tried to be.
I call Summit, explain my sit rep and they're great, shipped another one right off, and issued a UPS pickup with an apology
Cant get any better than that
NSF