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[NEW] 2012 - 2013 C6 Corvette Black Leather Seat Covers

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Old 06-19-2018, 08:57 AM
  #41  
JABCAT
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Originally Posted by Corvette_Ed View Post
I emailed Interior Innovations on 6/13 at 8:55 am letting them know I received the new skins, that the stitching color was correct & that they fit well. I also asked for an update on the refund that they stated they issued on 5/30 because I had not received it.

Instead of replying to my email, they posted here in this thread on 6/15 that they had issued “not a partial, but a full refund” so I should check my accounts again.

There’s been no refund received nor reply to my email with any confirmation of a refund processed.
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Old 06-19-2018, 11:24 AM
  #42  
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Don't shoot me for asking....and I've been following and can understand your frustrations..took awhile with the custom color match etc.. I get it... But they did finally make it right correct?
I could see a partial credit but a full refund? So after all both you and the company has gone thru your getting...or wanting custom color seat skins for free? I'm just courious...
correct me if I'm wrong or missing something

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Old 06-19-2018, 11:48 AM
  #43  
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Originally Posted by Lee Cromwell View Post
Don't shoot me for asking....and I've been following and can understand your frustrations..took awhile with the custom color match etc.. I get it... But they did finally make it right correct?
I could see a partial credit but a full refund? So after all both you and the company has gone thru your getting...or wanting custom color seat skins for free? I'm just courious...
correct me if I'm wrong or missing something

​​
The short version is I sent them my OEM seat covers to use as a template to make the '12-'13 covers. I was told 3-4 weeks (no big deal), but it took 9 weeks to receive the the first set that did not fit & had the wrong color stitching. In the meantime, because I was out my OEM skins I had to purchase a new set of OEM - which I did from a forum member. So I was out my OEM skins ($1,400 from a dealer), the amount I had paid II for the custom skins & out an additional $412 for new OEM skins so I could put my seats back in my car & actually drive it after it sitting for over 2 months. I suggested what I thought was fair compensation to II in an email, and they responded back that they had issued me a full refund. They also posted here on 5/30 & 6/15 that they issued me a full refund. My update here is that I have yet to receive the refund they promised.

I did just receive an email from II saying the refund had not gone through, so they re-issued it. If/when I receive it I will update that the matter has been closed.

Last edited by JABCAT; 06-19-2018 at 11:49 AM.
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Old 06-19-2018, 12:35 PM
  #44  
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Originally Posted by Lee Cromwell View Post
Don't shoot me for asking....and I've been following and can understand your frustrations..took awhile with the custom color match etc.. I get it... But they did finally make it right correct?
I could see a partial credit but a full refund? So after all both you and the company has gone thru your getting...or wanting custom color seat skins for free? I'm just courious...
correct me if I'm wrong or missing something

​​
In addition to what JABCAT stated, they wouldn't even be offering the 12-13 seats if he didn't donate his covers. I inquired as well but giving up my covers for only a 25% discount wasn't worth it to me. Something like this should have been a free return deal anyhow, or maybe material cost. Which is standard for R&D trades in the auto industry. Anyone who orders these covers owes JABCAT a bit of gratitude, as does Interior Innovations.
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Old 06-19-2018, 06:21 PM
  #45  
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Originally Posted by IInnovations View Post
Please see the screen shot of Refund of $440 that has been issued successfully.

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Thank you for the update. A screen shot to my email would've been sufficient. Can you please edit your post to remove my personal information.
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Old 06-19-2018, 11:18 PM
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I can see that, think it would have been best to have offered to use the OP's skins as a template for free replacement covers to start with... Then the complications would have been expected... But these deals should have been from the start.. my thoughts..
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Old 06-20-2018, 11:08 AM
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Sorry but I have to since you posted several times on the forum and actively updating the status....

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