Billy Boat shipping issues?
Thread Starter
Intermediate
Joined: Jul 2017
Posts: 39
Likes: 6
From: Bel Air Maryland
Billy Boat shipping issues?
Hey guys,
Was just curious if anyone else is having issues with Billy Boat and receiving their parts from them? I ordered their PRT exhaust system towards the end of January from Southern Car parts and I have yet to receive it. I reach out to Southern Car parts and Billy Boat and I haven't really gotten a response that explains the huge delay. I understand there is a COVID-19 pandemic going on, but if I received a little communication from them I would feel better about the whole situation.
Was just wondering if anyone else has heard anything about it or is dealing with the same thing?
Thanks in advance!
Was just curious if anyone else is having issues with Billy Boat and receiving their parts from them? I ordered their PRT exhaust system towards the end of January from Southern Car parts and I have yet to receive it. I reach out to Southern Car parts and Billy Boat and I haven't really gotten a response that explains the huge delay. I understand there is a COVID-19 pandemic going on, but if I received a little communication from them I would feel better about the whole situation.
Was just wondering if anyone else has heard anything about it or is dealing with the same thing?
Thanks in advance!
Drifting
Joined: Dec 2019
Posts: 1,814
Likes: 322
From: Spring Hill, Florida
Hey guys,
Was just curious if anyone else is having issues with Billy Boat and receiving their parts from them? I ordered their PRT exhaust system towards the end of January from Southern Car parts and I have yet to receive it. I reach out to Southern Car parts and Billy Boat and I haven't really gotten a response that explains the huge delay. I understand there is a COVID-19 pandemic going on, but if I received a little communication from them I would feel better about the whole situation.
Was just wondering if anyone else has heard anything about it or is dealing with the same thing?
Thanks in advance!
Was just curious if anyone else is having issues with Billy Boat and receiving their parts from them? I ordered their PRT exhaust system towards the end of January from Southern Car parts and I have yet to receive it. I reach out to Southern Car parts and Billy Boat and I haven't really gotten a response that explains the huge delay. I understand there is a COVID-19 pandemic going on, but if I received a little communication from them I would feel better about the whole situation.
Was just wondering if anyone else has heard anything about it or is dealing with the same thing?
Thanks in advance!
Race Director
Joined: Dec 2002
Posts: 10,468
Likes: 1,149
From: Wayne Township WI
Does seem like along time, no communication(s) is troublesome.
FWIW ordered a DVD off eBay, turned out vendor's in LA.
After 30 days asked for & received a refund.
Then it finally arrived, tho' no tracking # from LA out.
Things are severely screwed up now, especially SCA.
Don't believe exhausts are 'essential', they're likely shutdown.
FWIW ordered a DVD off eBay, turned out vendor's in LA.
After 30 days asked for & received a refund.
Then it finally arrived, tho' no tracking # from LA out.
Things are severely screwed up now, especially SCA.
Don't believe exhausts are 'essential', they're likely shutdown.
Race Director
Joined: Oct 2005
Posts: 14,555
Likes: 1,255
From: Saint Albans, WV
Instructor
Joined: Nov 2006
Posts: 231
Likes: 4
From: Bordentown NJ
A year and half ago I ordered headers from them directly and was told I would have them in two weeks. After three weeks I called and they said they were being made now and I would have them next week. A week later I called again and was told the same thing. This went on for another two weeks before I told them to stick it. Took two more phone calls and another week before they refunded me. I ordered arh headers from summit and had them in two days.
Instructor
Joined: Jan 2020
Posts: 123
Likes: 68
From: West Virginia
Yep. Ordered a set of fusions for my Z on March 8. Was told 2-3 week lead time. For the last several weeks, I’ve inquired weekly. Each time I’ve been told “they will ship the end of this week or beginning of next…” If I don’t have tracking info by Wednesday, I’ll be cancelling. I hear Corsa makes a nice axleback.
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Instructor
Joined: Jan 2020
Posts: 123
Likes: 68
From: West Virginia
Moving the business, pandemic outbreaks, hard-to-get materials. All fine. What I can’t endorse is being told “it’s shipping this week”, week after week. Vendors need to tell the truth to their customers when thousands of dollars are involved. I was assured that they were working at “full capacity” during one of my many phone calls with them.
Melting Slicks
Joined: Feb 2017
Posts: 3,293
Likes: 1,283
From: Phoenix, AZ to Quakertown, PA.
C6 of Year Finalist (appearance mods) 2019
I was under the impression you could order direct from them, instead of using a vendor, at least it seemed that way when I called them.
Drifting
Joined: Nov 2019
Posts: 1,339
Likes: 319
Did they move out of Phoenix,? Wow they where right down the street from me (few miles). They started here back in the 60’s I think. Surprised they moved.
I was under the impression you could order direct from them, instead of using a vendor, at least it seemed that way when I called them.
I was under the impression you could order direct from them, instead of using a vendor, at least it seemed that way when I called them.
Melting Slicks
Joined: Apr 2001
Posts: 2,119
Likes: 213
From: Pittsburgh PA
Instructor
Joined: Jan 2020
Posts: 123
Likes: 68
From: West Virginia
I’d be fine with delays in manufacturing/shipping if only the place was honest about them. Don’t tell me they will ship this week if they’re not shipping this week. Easy enough.
Premium Supporting Vendor
Joined: May 2016
Posts: 322
Likes: 73
From: Mooresville, NC
We have been running behind in production since our move and we have a reduced staff during this time, which is hurting our ability to ramp up on some parts. I can say the quality and workmanship of our parts has never been better and I am very happy with the talent of our employees,. I just need more of them. We hope to get back to normal lead times soon.
Please feel free to direct any questions directly to me at bill@bbexhaust.com or at 704 660-1955
Billy Boat
Please feel free to direct any questions directly to me at bill@bbexhaust.com or at 704 660-1955
Billy Boat
Instructor
Joined: Nov 2006
Posts: 231
Likes: 4
From: Bordentown NJ
We have been running behind in production since our move and we have a reduced staff during this time, which is hurting our ability to ramp up on some parts. I can say the quality and workmanship of our parts has never been better and I am very happy with the talent of our employees,. I just need more of them. We hope to get back to normal lead times soon.
Please feel free to direct any questions directly to me at bill@bbexhaust.com or at 704 660-1955
Billy Boat
Please feel free to direct any questions directly to me at bill@bbexhaust.com or at 704 660-1955
Billy Boat
Team Owner
Joined: Apr 2013
Posts: 26,255
Likes: 4,363
From: Chirper Island
We have been running behind in production since our move and we have a reduced staff during this time, which is hurting our ability to ramp up on some parts. I can say the quality and workmanship of our parts has never been better and I am very happy with the talent of our employees,. I just need more of them. We hope to get back to normal lead times soon.
Please feel free to direct any questions directly to me at bill@bbexhaust.com or at 704 660-1955
Billy Boat
Please feel free to direct any questions directly to me at bill@bbexhaust.com or at 704 660-1955
Billy Boat
I no longer have that car, but still have the Exhaust.
I meant to follow up on the thread, but forgot.