Really Concerned
Thread Starter
Intermediate
Joined: Sep 2021
Posts: 40
Likes: 29
From: Alabama
Really Concerned
I was able to get my new to me 2012 GS to the dealer under the wire for the driver side fuel tank flange issue. Just really concerned. I called GM to find the closest dealer that had a cerfified Corvette mechanic. They sent me to a dealer about 30 miles away, and confirmed they did had the certified mechanic. To make a long story a little shorter, the car has been there a week after they got the parts and they said it was going to take longer than they thought (assured me it would be done today). Confused, because they said it was going to be about 14 hours, and the TSB says 10 hours.
Asked again today if they had a certified corvette mechanic, as they just don't seem to know what they are doing. Had to leave a message, but did not get a response. Really concerned that the job is going to be completed correctly. Being timely is already out of the question.
Just needing to vent. Thanks,
Asked again today if they had a certified corvette mechanic, as they just don't seem to know what they are doing. Had to leave a message, but did not get a response. Really concerned that the job is going to be completed correctly. Being timely is already out of the question.
Just needing to vent. Thanks,
Drifting
Joined: Dec 2016
Posts: 1,389
Likes: 220
I had a 2010 GS that I was getting the fuel smell from - Got a huge runaround from my local dealer including my car sitting in their lot for 1 week with zero work done (maybe a joyride - they ripped off my dashcam). Anyway, after that, I bitched and moaned to corporate and got nothing. I bought the parts myself and am going to do it soon.
Most dealers are terrible. GM Corporate is useless.
Sorry for the facts.
Most dealers are terrible. GM Corporate is useless.
Sorry for the facts.
Safety Car
Joined: May 2016
Posts: 4,669
Likes: 1,850
From: Erlanger, Kentucky
Well if they have already taken the car apart, there's not much to do other than have them finish the car. And then deal with it if the car still has issues.
If they have not done anything to the car, you could get it back.
Not a bad idea to to there in person and see what is going on. Ask to speak to the Corvette Tech directly about what's going on.
If they have not done anything to the car, you could get it back.
Not a bad idea to to there in person and see what is going on. Ask to speak to the Corvette Tech directly about what's going on.
Safety Car
Joined: Aug 2017
Posts: 4,929
Likes: 2,340
From: Etobicoke (Toronto) Ontario
I really doubt that the dealer foots the bill for this work, and I really doubt that GM reimburses their labor at anything close to their loaded labor rate. And they're not selling you any parts, either. So if there's better money to be made, you're not their priority.
Race Director
Joined: Oct 2012
Posts: 17,389
Likes: 6,531
From: Melbourne, FL
I really doubt that the dealer foots the bill for this work, and I really doubt that GM reimburses their labor at anything close to their loaded labor rate. And they're not selling you any parts, either. So if there's better money to be made, you're not their priority.
Le Mans Master
Joined: May 2015
Posts: 5,187
Likes: 1,216
From: Las Vegas Nevada
Maybe the only good news for you, whether they fix it or f**k it, I believe you will have a one-year warranty on the repairs. If it's a mess, you will have time to find a competent GM dealer to repair it.
My local dealer told me they have a spec'd Corvette mechanic. He must be really something because the last time (and I mean "LAST time) I had the car in for him to work on, it came back with a long list of must-do's and need-dones, some of which were just recently done (brakes, plugs, fluids, and air filter).
I don't know if there is really a spec'd school that mechanic must go to, or if he simply has to complete "X" number of hours working on Vettes at that shop. Matters not to me what the answer is, as I don't trust it, regardless.
My local dealer told me they have a spec'd Corvette mechanic. He must be really something because the last time (and I mean "LAST time) I had the car in for him to work on, it came back with a long list of must-do's and need-dones, some of which were just recently done (brakes, plugs, fluids, and air filter).
I don't know if there is really a spec'd school that mechanic must go to, or if he simply has to complete "X" number of hours working on Vettes at that shop. Matters not to me what the answer is, as I don't trust it, regardless.
Thread Starter
Intermediate
Joined: Sep 2021
Posts: 40
Likes: 29
From: Alabama
Back from the shop but….
Maybe the only good news for you, whether they fix it or f**k it, I believe you will have a one-year warranty on the repairs. If it's a mess, you will have time to find a competent GM dealer to repair it.
My local dealer told me they have a spec'd Corvette mechanic. He must be really something because the last time (and I mean "LAST time) I had the car in for him to work on, it came back with a long list of must-do's and need-dones, some of which were just recently done (brakes, plugs, fluids, and air filter).
I don't know if there is really a spec'd school that mechanic must go to, or if he simply has to complete "X" number of hours working on Vettes at that shop. Matters not to me what the answer is, as I don't trust it, regardless.
My local dealer told me they have a spec'd Corvette mechanic. He must be really something because the last time (and I mean "LAST time) I had the car in for him to work on, it came back with a long list of must-do's and need-dones, some of which were just recently done (brakes, plugs, fluids, and air filter).
I don't know if there is really a spec'd school that mechanic must go to, or if he simply has to complete "X" number of hours working on Vettes at that shop. Matters not to me what the answer is, as I don't trust it, regardless.
My main question is, should I be able to smell ANY gas after fill up(when it clicked, I quit)? I’ve driven it 30-40 miles since filling up and just caught a whiff of gas as I walked by.
Instructor
Joined: Sep 2021
Posts: 199
Likes: 126
From: Winchester, CA
I had the driver's side fuel pump replaced in my 2007 in January. Prior to the replacement I had the fuel smell - both inside and outside - at anything over half a tank. Since the replacement, there has been ZERO fuel smell. I had also replaced the original fuel cap with the green seal before I had the pump replaced thinking that might be the issue. I'd try replacing the gas cap and see if that solves your issue. A new cap should be about $15.
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Thread Starter
Intermediate
Joined: Sep 2021
Posts: 40
Likes: 29
From: Alabama
I had the driver's side fuel pump replaced in my 2007 in January. Prior to the replacement I had the fuel smell - both inside and outside - at anything over half a tank. Since the replacement, there has been ZERO fuel smell. I had also replaced the original fuel cap with the green seal before I had the pump replaced thinking that might be the issue. I'd try replacing the gas cap and see if that solves your issue. A new cap should be about $15.
Thread Starter
Intermediate
Joined: Sep 2021
Posts: 40
Likes: 29
From: Alabama
Any thoughts? I'm going to remove the Right rear tire this weekend and liner to see if I can see anything. With the smell so strong, I'm hoping its something obvious.
Thanks,
Instructor
Joined: Sep 2021
Posts: 199
Likes: 126
From: Winchester, CA
Scheduled another visit to the dealer. Work has had me busy, so havent driven much since the repair. Drove the car yesterday (still over 1/2 tank) and the gas smell will run you out of the car. Much worse than before the repair. I'm beginning to think they failed to tighten something else, or cracked the new pump when reinstalling the tank. They also failed to reconnect some plugs and/or damaged wires on my rear suspension as it is now throwing a code as well (isolated to rear suspension -"service ride control").
Any thoughts? I'm going to remove the Right rear tire this weekend and liner to see if I can see anything. With the smell so strong, I'm hoping its something obvious.
Thanks,
Any thoughts? I'm going to remove the Right rear tire this weekend and liner to see if I can see anything. With the smell so strong, I'm hoping its something obvious.
Thanks,
As for the other issue, do you know if they dropped the rear end and transmission to replace the fuel pump? That's what the service manual calls for with the Automatics, so it is entirely possible they screwed something up in that process. When I had mine done, I had researched the process and found a couple of videos showing how to do it without dropping the rear end and transmission, which is how my mechanic replaced mine.
I think I'd have a long talk with the service manager before they tear into it again and make sure he has an experienced mechanic doing the work from here on out.
Le Mans Master
Joined: Jun 2022
Posts: 6,824
Likes: 278
From: SE Ohio
PhyCot, your dealings with your dealer makes me sad and hope these situations get resolved quickly and correctly. Less than competent mechanics is something many of us fret about.
I’ve owned my 09 since last August and taking it in for an oil change and fluids check (especially transmission as I don’t have means to do that). 3 Chevy dealerships, all 50 -60 minutes away. The furthest seems to be big on Vettes and was suggested by a forum member so I’ll be hoping all goes well and their service people really know Corvettes.
Again, really hoping you’re able to get the fuel and codes corrected - best of luck!
I’ve owned my 09 since last August and taking it in for an oil change and fluids check (especially transmission as I don’t have means to do that). 3 Chevy dealerships, all 50 -60 minutes away. The furthest seems to be big on Vettes and was suggested by a forum member so I’ll be hoping all goes well and their service people really know Corvettes.
Again, really hoping you’re able to get the fuel and codes corrected - best of luck!
Race Director
Joined: Apr 2007
Posts: 16,052
Likes: 253
I was able to get my new to me 2012 GS to the dealer under the wire for the driver side fuel tank flange issue. Just really concerned. I called GM to find the closest dealer that had a cerfified Corvette mechanic. They sent me to a dealer about 30 miles away, and confirmed they did had the certified mechanic. To make a long story a little shorter, the car has been there a week after they got the parts and they said it was going to take longer than they thought (assured me it would be done today). Confused, because they said it was going to be about 14 hours, and the TSB says 10 hours.
Asked again today if they had a certified corvette mechanic, as they just don't seem to know what they are doing. Had to leave a message, but did not get a response. Really concerned that the job is going to be completed correctly. Being timely is already out of the question.
Just needing to vent. Thanks,
Asked again today if they had a certified corvette mechanic, as they just don't seem to know what they are doing. Had to leave a message, but did not get a response. Really concerned that the job is going to be completed correctly. Being timely is already out of the question.
Just needing to vent. Thanks,
Pro
Joined: Sep 2017
Posts: 734
Likes: 551
From: North Carolina
I really doubt that the dealer foots the bill for this work, and I really doubt that GM reimburses their labor at anything close to their loaded labor rate. And they're not selling you any parts, either. So if there's better money to be made, you're not their priority.
Le Mans Master
Joined: Sep 2006
Posts: 9,682
Likes: 186
From: Sunnyvale CA
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15-'16,'19
I had to have a cracked fuel tank replaced and about a year later had to have the sending unit replaced. For some reason, GM's extended warranty didn't cover 2006. In both cases the fuel smell was completely gone. There was no I think I smell gas issue.
Drifting
Joined: May 2019
Posts: 1,746
Likes: 673
From: Lakeland, Florida
I had the driver's side fuel pump replaced in my 2007 in January. Prior to the replacement I had the fuel smell - both inside and outside - at anything over half a tank. Since the replacement, there has been ZERO fuel smell. I had also replaced the original fuel cap with the green seal before I had the pump replaced thinking that might be the issue. I'd try replacing the gas cap and see if that solves your issue. A new cap should be about $15.
Instructor
Joined: Sep 2021
Posts: 199
Likes: 126
From: Winchester, CA
Intermediate
Joined: Mar 2017
Posts: 30
Likes: 5
From: Seabrook Island South Carolina
Had the fuel smell in my 08. Took it to an independent Corvette specialist to check the tank. He determined that there were no leaks from fuel tank but the fuel cap needed replacement. He ordered it from a local Chevy dealership and I picked it up and installed it. End of problem.
Le Mans Master
Joined: May 2015
Posts: 5,187
Likes: 1,216
From: Las Vegas Nevada
Though your "local mechanic" is responsible for the work, I will make a guess that he is going to tell you the parts were faulty, and whatever is now wrong was not his fault. I hope I am wrong.
On fairly simple stuff, like brakes/rotors, plugs, etc., I can understand owner-supplied parts, and paying just for labor. However, when the labor exceeds the cost of parts, it is better to have the shop doing the labor also buy the parts, because you then have everything guaranteed. As it is now, only the labor is guaranteed, and it is impossible to prove that the labor was faulty, unless you find another shop to tear it apart and show you the part was ruined by the first shop. BTW, that is an exercise in futility.
Anytime the shop labor is close to, or more than the cost of the parts, have the shop buy the parts.
I hope all this works out in your favor, and that you can then enjoy a truly great automobile.
On fairly simple stuff, like brakes/rotors, plugs, etc., I can understand owner-supplied parts, and paying just for labor. However, when the labor exceeds the cost of parts, it is better to have the shop doing the labor also buy the parts, because you then have everything guaranteed. As it is now, only the labor is guaranteed, and it is impossible to prove that the labor was faulty, unless you find another shop to tear it apart and show you the part was ruined by the first shop. BTW, that is an exercise in futility.
Anytime the shop labor is close to, or more than the cost of the parts, have the shop buy the parts.
I hope all this works out in your favor, and that you can then enjoy a truly great automobile.
Instructor
Joined: Sep 2021
Posts: 199
Likes: 126
From: Winchester, CA
Though your "local mechanic" is responsible for the work, I will make a guess that he is going to tell you the parts were faulty, and whatever is now wrong was not his fault. I hope I am wrong.
On fairly simple stuff, like brakes/rotors, plugs, etc., I can understand owner-supplied parts, and paying just for labor. However, when the labor exceeds the cost of parts, it is better to have the shop doing the labor also buy the parts, because you then have everything guaranteed. As it is now, only the labor is guaranteed, and it is impossible to prove that the labor was faulty, unless you find another shop to tear it apart and show you the part was ruined by the first shop. BTW, that is an exercise in futility.
Anytime the shop labor is close to, or more than the cost of the parts, have the shop buy the parts.
I hope all this works out in your favor, and that you can then enjoy a truly great automobile.
On fairly simple stuff, like brakes/rotors, plugs, etc., I can understand owner-supplied parts, and paying just for labor. However, when the labor exceeds the cost of parts, it is better to have the shop doing the labor also buy the parts, because you then have everything guaranteed. As it is now, only the labor is guaranteed, and it is impossible to prove that the labor was faulty, unless you find another shop to tear it apart and show you the part was ruined by the first shop. BTW, that is an exercise in futility.
Anytime the shop labor is close to, or more than the cost of the parts, have the shop buy the parts.
I hope all this works out in your favor, and that you can then enjoy a truly great automobile.