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Old Sep 14, 2004 | 10:29 PM
  #1  
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From: Leesburg Central Florida
Default Onstar problem

My C6 came with Onstar (1st three months free). I have tried it several times and each time I have gotten a strange message... "we do not show you as an authorized user...if you feel you have gotten this message in error dial 611. Message 7ORL1"

Well, I called onstar from my house tonight and they are stumped so far. Said they showed me on file as the user and that the dealer had sent in my paper work just fine.

They turned the file over to their techs who will get back with me in three days.

Anyone else have a problem with Onstar on their C6?
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Old Sep 14, 2004 | 10:48 PM
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From: Stevensville MD
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Originally Posted by RickerFL
My C6 came with Onstar (1st three months free). I have tried it several times and each time I have gotten a strange message... "we do not show you as an authorized user...if you feel you have gotten this message in error dial 611. Message 7ORL1"

Well, I called onstar from my house tonight and they are stumped so far. Said they showed me on file as the user and that the dealer had sent in my paper work just fine.

They turned the file over to their techs who will get back with me in three days.

Anyone else have a problem with Onstar on their C6?

The fact that it is telling you it can't find your subscription indicates the problem is with their system and not your car. Give them a few days and they will get it worked out.

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Old Sep 14, 2004 | 10:56 PM
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St. Jude Donor '08
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I will be in Fl. (Tampa) on Fri. Would love to see your Silver Dream,as well as get some personal feedback on both the Vette and your other passion;Fishing... Have not got to ride in a C-6 yet..(hint)... Verts are still a long wait...
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Old Sep 14, 2004 | 11:01 PM
  #4  
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From: Jacksonville North Carolina
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Is onstar just for 3 months? I thought you got it for a year. I know xm is 3 months.
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Old Sep 14, 2004 | 11:08 PM
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Ricker.... I just sent you a private message (PM).....are you in Tampa?

Last edited by THE BUD MAN; Sep 14, 2004 at 11:15 PM.
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Old Sep 14, 2004 | 11:12 PM
  #6  
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It is a year. XM is 3 months.
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Old Sep 14, 2004 | 11:14 PM
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From: Leesburg Central Florida
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Originally Posted by vette05
Is onstar just for 3 months? I thought you got it for a year. I know xm is 3 months.
You are exactly right. I got it wrong. The XM is three months and the Onstar is a year. I have onstar and XM on my Denali. I should know better!

Last edited by RickerFL; Sep 15, 2004 at 02:16 AM.
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Old Sep 14, 2004 | 11:16 PM
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Ricker.... read your private message, eager to hear from you
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