Andysherman

After buying 2nd GM license from Ignition, & trying to download to the i3, the unit gets unexpected error occurred message, says it must reboot, & can't get out of this cycle- 100% of the 8-10 times that I've attempted, on both my Mac & Windows7 laptop... anyone experienced this, & any resolution?

Mike@DiabloSport

I think your mac is the culprit here. I have seen similar behavior with others who connected to a mac. If you have access to a PC, Id suggest using that.

Can you email me the info.xml file from the i3 drive?
mlitsch @ powerteq . com

Andysherman

Same behavior on my PC Windows 7... and yes, I'll be happy to send the xml file. FYI, I also couldn't register via the DS site, I'd sign up, send the form in & never got a confirmation email with the activation code, so couldn't even enter my issue in the DS Forums... pretty frustrating all around.

Mike@DiabloSport

whats the username on the forum?
I can activate it.
Something on the forum broke and its not sending confirmation emails...


Thanks

Andysherman

Thank you very much, tune loaded & all good.

This type of support was why I went with Diablosport, and in my opinion well worth the $$ spent. Would, & will, recommend to others...

Andysherman

Just wanted to add additional kudos to DS...
I bought a 2nd tune license for my Tahoe, even with the truck's issue with the MAF, Mike L tirelessly helped until everything was perfect.

Please DO NOT HESITATE TO USE DIABLOSPORT... they stand behind their products & the support is exceptional, which to me is as important as the products themselves!!