Service active handling came on ???
Thread Starter
Le Mans Master
Joined: Oct 2005
Posts: 6,635
Likes: 0
From: Fallston Maryland
Service active handling came on ???
On they way home last night going 30 Mph the service active handling message displayed.The owners manual said to bring in for service.
Has anyone experienced this before and know what may be the cause.
Thanks
Dan
Has anyone experienced this before and know what may be the cause.
Thanks
Dan
Instructor
Joined: Mar 2005
Posts: 177
Likes: 0
From: Alta Loma CA
This happened to me a couple of times when I was making a tight U-Turn. It ended up being a defective steering wheel sensor. The dealer replaced it under warranty. I am not sure if this is related to your situation, but thought I would reply just in case.
Thread Starter
Le Mans Master
Joined: Oct 2005
Posts: 6,635
Likes: 0
From: Fallston Maryland
Originally Posted by C6ULATER
This happened to me a couple of times when I was making a tight U-Turn. It ended up being a defective steering wheel sensor. The dealer replaced it under warranty. I am not sure if this is related to your situation, but thought I would reply just in case.
Race Director
Joined: Mar 2005
Posts: 11,549
Likes: 27
From: Southampton NJ
Originally Posted by C6ULATER
This happened to me a couple of times when I was making a tight U-Turn. It ended up being a defective steering wheel sensor. The dealer replaced it under warranty. I am not sure if this is related to your situation, but thought I would reply just in case.
Instructor
Joined: Sep 2004
Posts: 134
Likes: 0
From: Cary NC
Shortly after buying my car, the light started coming on randomly. The first trip to the dealer resulted not being able to read any codes so they wouldn't fix it. The next time the light came on I drove to the dealer and made sure they did not turn off the car until the scanner was used. They were able to get a code and replaced the steering wheel sensor and the problem went away - for about a year. Today the light came on again, I drove to the dealer and showed them the light but they were too busy too look at it. So here it goes again - unplanned trips to the dealers when the light comes and hoping that a mechanic is free....
Thread Starter
Le Mans Master
Joined: Oct 2005
Posts: 6,635
Likes: 0
From: Fallston Maryland
Originally Posted by ScotW
Shortly after buying my car, the light started coming on randomly. The first trip to the dealer resulted not being able to read any codes so they wouldn't fix it. The next time the light came on I drove to the dealer and made sure they did not turn off the car until the scanner was used. They were able to get a code and replaced the steering wheel sensor and the problem went away - for about a year. Today the light came on again, I drove to the dealer and showed them the light but they were too busy too look at it. So here it goes again - unplanned trips to the dealers when the light comes and hoping that a mechanic is free....
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Burning Brakes
Joined: Aug 2005
Posts: 967
Likes: 1
From: / California
Originally Posted by outnumbered
On they way home last night going 30 Mph the service active handling message displayed.The owners manual said to bring in for service.
Has anyone experienced this before and know what may be the cause.
Thanks
Dan
Has anyone experienced this before and know what may be the cause.
Thanks
Dan
Does your car have the telescoping/tilt column? My car does and I've been seeing the message off and on now for about a month. It comes on from time to time when I start up and then goes away for a few days. Actually, I've been experimenting for the last week or so and I've found a pattern. If you're like me, you tilt the wheel up before getting out of the car. I've found that IF I get into the car and tilt the wheel down into driving position BEFORE I start the car, the message does NOT appear. On the other hand, if I start the car while the steering wheel is still tilted up, the message shows up every time. I now know what to do when I take it in to the dealership so that they can see the problem and hopefully get a code reading.
That thing about the wiring harness being too short sounds logical based on what I've seen so far.
Last edited by quickride; Jul 11, 2006 at 08:18 PM.
Thread Starter
Le Mans Master
Joined: Oct 2005
Posts: 6,635
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From: Fallston Maryland
Originally Posted by quickride
There's a bulletin out on this problem and it has to do with a wiring harness being a little too short. I believe the problem occurs mainly on cars with the telescoping steering column. When the tilt column moves up and down, it rubs the wires in the harness and causes the Service Active Handling message to show up on the DIC.
Does your car have the telescoping/tilt column? My car does and I've been seeing the message off and on now for about a month. It comes on from time to time when I start up and then goes away for a few days. Actually, I've been experimenting for the last week or so and I've found a pattern. If you're like me, you tilt the wheel up before getting out of the car. I've found that IF I get into the car and tilt the wheel down into driving position BEFORE I start the car, the message does NOT appear. On the other hand, if I start the car while the steering wheel is still tilted up, the message shows up every time. I now know what to do when I take it in to the dealership so that they can see the problem and hopefully get a code reading.
That thing about the wiring harness being too short sounds logical based on what I've seen so far.
Does your car have the telescoping/tilt column? My car does and I've been seeing the message off and on now for about a month. It comes on from time to time when I start up and then goes away for a few days. Actually, I've been experimenting for the last week or so and I've found a pattern. If you're like me, you tilt the wheel up before getting out of the car. I've found that IF I get into the car and tilt the wheel down into driving position BEFORE I start the car, the message does NOT appear. On the other hand, if I start the car while the steering wheel is still tilted up, the message shows up every time. I now know what to do when I take it in to the dealership so that they can see the problem and hopefully get a code reading.
That thing about the wiring harness being too short sounds logical based on what I've seen so far.
Drifting
Joined: Jul 2004
Posts: 1,588
Likes: 7
From: Port St Lucie Florida
quickride is correct. My problem was the column sensor but I believe it is the wire harness to the sensor. Mine would be fine until I pressed my memory button, as soon as the column moved the message popped up.
Took about two hours at the dealer
Took about two hours at the dealer
Drifting
Joined: Sep 2004
Posts: 1,551
Likes: 4
From: Livingston Texas
I agree with the others that the wheel position sensor is the most likely cause. However since you stated that you do not extend the wheel you might check the battery voltage. Every time my C6 sits for an extended period of time I get the "service active handling" message. All I need to do is charge the battery or drive it for awhile and it goes away. I have seen the message come on when the battery was only at 12.4 volts. Considering a fully charged battery is only 12.7 it doesn't seem to take much to make the light come on.
When checking the battery make sure that it hasn't been charged or started for awhile or you can load the battery then check it.
When checking the battery make sure that it hasn't been charged or started for awhile or you can load the battery then check it.
