service active handling message
Thread Starter
Heel & Toe
Joined: Jan 2008
Posts: 24
Likes: 0
From: Sonoma Calif.
service active handling message
What do you guys thing. I have an 05 C6 that had the service active handling message problem resolved last year at a GM dealership. They did the GM wire connection fix under the steering wheel column. Now the message is back, so I took it back to the same dealership and this time they charged me $150 to locate the problem. Now they want $1000. to replace the steering wheel position sensor. 5.5 hours labor and $100 for the part. Does this sound like a legitimate fix?
Drifting
Joined: Apr 2009
Posts: 1,307
Likes: 26
From: Miami
I had a nightmare with my AH as well. My opinion is that your dealer is full of crooks. If you were getting that repair done under warranty they could not smoke that many hours for that repair. I had that part replaced and the tech was done in 15 min!! (yes it was the swps)
I say you used them(payed150) to find out what it was. Now pay 100 for the part (roughly 80 is what it costs) and take it somewhere that wont try to hose you.
Oh and by the way, let them know why you are not getting the repair done there.
hell buy the part at another dealer.
Try to call a warranty company(gmpp) and ask them how many labor hrs they pay for that repair.They should tell you as they want you to know how costly repairs can be if you dont have warranty. Take that to the dealer as an aid.
Sorry for the long response
I say you used them(payed150) to find out what it was. Now pay 100 for the part (roughly 80 is what it costs) and take it somewhere that wont try to hose you.
Oh and by the way, let them know why you are not getting the repair done there.
hell buy the part at another dealer.
Try to call a warranty company(gmpp) and ask them how many labor hrs they pay for that repair.They should tell you as they want you to know how costly repairs can be if you dont have warranty. Take that to the dealer as an aid.
Sorry for the long response
Tech Contributor
Joined: Oct 1999
Posts: 41,013
Likes: 9,775
From: Charlotte, NC (formerly Endicott, NY)
If you are sure it is the steering sensor do the repair yourself.
Steering Wheel Position Sensor or Steering Shaft Lower Bearing Replacement
Removal Procedure
Caution: Refer to SIR Caution in Cautions and Notices.
B. Sensor retainer (3)
C. Sensor assembly (2), refer to Steering Wheel Position Sensor Centering .
D. Adapter and bearing assembly (1)
Installation Procedure
Important: The steering shaft assembly must be rotated to the 12 o'clock position.
B. Sensor assembly (2), refer to Steering Wheel Position Sensor Centering .
C. Sensor retainer (3)
D. Steering shaft seal (4)
Bill
Steering Wheel Position Sensor or Steering Shaft Lower Bearing Replacement
Removal Procedure
Caution: Refer to SIR Caution in Cautions and Notices.
- Disable the SIR system. Refer to SIR Disabling and Enabling Zone 3 in SIR.
- Remove the following from the steering shaft:
B. Sensor retainer (3)
C. Sensor assembly (2), refer to Steering Wheel Position Sensor Centering .
D. Adapter and bearing assembly (1)
- Remove the adapter and bearing assembly from the steering jacket assembly.
Installation Procedure
- Install the adapter and bearing assembly to the steering jacket assembly.
- Install the following to the steering shaft:
Important: The steering shaft assembly must be rotated to the 12 o'clock position.
B. Sensor assembly (2), refer to Steering Wheel Position Sensor Centering .
C. Sensor retainer (3)
D. Steering shaft seal (4)
- Enable the SIR system. Refer to SIR Disabling and Enabling Zone 3 in SIR.
Bill
