Need urgent help: dealer does not want to use lifting pucks
12-08-2011, 05:43 PM
#21
Safety Car
) in your Corvette file for all dealers to see.....good luck!
12-08-2011, 10:39 PM
#25
Hi, that's me (OP) again. Surprisingly, the rocker panels are not damaged. I have tried to look for any cracks but could not find any.
In any way, I am not going to that dealership again.
In any way, I am not going to that dealership again.
12-08-2011, 10:40 PM
#26
12-09-2011, 08:53 AM
#27
Race Director
Member Since: Mar 2007
Location: Missouri City Texas
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Lifting pucks definitely are not necessary for lifting corvettes, and it can be done correctly, but what they're doing is certainly NOT correct.
If there are no cracks I wouldn't worry about it though. It's a panel you'll never see.
My XLR-V rockers have been cracked for a long time....no big deal. Unless I crawl under it I don't see the crack.
If there are no cracks I wouldn't worry about it though. It's a panel you'll never see.
My XLR-V rockers have been cracked for a long time....no big deal. Unless I crawl under it I don't see the crack.
12-09-2011, 07:49 PM
#30
Safety Car
Did you call the GM rep back and tell them that there was no damage ?
12-10-2011, 10:05 PM
#31
Burning Brakes
Definitely don't go back - I have nothing but praise for my dealership - Courtesy Chevrolet in San Jose. You can do a search and see the difference between them and the "other" dealership.
12-10-2011, 10:14 PM
#32
Safety Car
Damage or no damage, dealers have a responsibility to use the correct GM methods. This is just plain laziness/irresponsibility by a dealer service department.
Definitely don't go back - I have nothing but praise for my dealership - Courtesy Chevrolet in San Jose. You can do a search and see the difference between them and the "other" dealership.
Definitely don't go back - I have nothing but praise for my dealership - Courtesy Chevrolet in San Jose. You can do a search and see the difference between them and the "other" dealership.
Granted, the SW's attitude sucked, but, what GM methods were broken?
Seems to me that this was carried alittle too far considering the outcome ....
12-12-2011, 01:15 AM
#34
Le Mans Master
Dealers and tire shops are never going to change. GM just needs to get rid of the wraparound rockers on the C7.
12-12-2011, 03:18 AM
#35
Team Owner
12-12-2011, 04:06 AM
#36
Race Director
Pucks or not, the car should be lifted/supported by the frame, not the body panel.
That towel approach is total lazy a$$ BS. Guy should be slapped.
Fortunately you live in an area where you have options when it comes to dealer service.
That towel approach is total lazy a$$ BS. Guy should be slapped.
Fortunately you live in an area where you have options when it comes to dealer service.
12-12-2011, 07:02 AM
#37
Safety Car
The arms are extended under the frame. There are cutouts in the rocker panel, and from the looks of it, I'd say the guy has done it like this for some time ....
GM says to drop the engine to do a cam swap, most here don't, are they wrong?
Sometimes there are more than one way to skin a cat
GM says to drop the engine to do a cam swap, most here don't, are they wrong?
Sometimes there are more than one way to skin a cat
12-12-2011, 12:12 PM
#38
_Sloth Whisperer_
Member Since: Jul 2008
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Those rockers are about 1/8" thick fiberglass and crack extremely easily. Even a few pounds of pressure on them (which that shop rag is undoubtedly exerting upon them) can break them.
Even if the majority of the weight is within the cutout for the pucks, any pressure along the edges of that fiberglass is unacceptable. Period. It's a body panel...made of fiberglass....and painted. It IS NOT a load bearing portion of the car. There should be nothing whatsoever imparting any force against it.
That's pretty typical of GM service center techs, sorry to say.
Even if the majority of the weight is within the cutout for the pucks, any pressure along the edges of that fiberglass is unacceptable. Period. It's a body panel...made of fiberglass....and painted. It IS NOT a load bearing portion of the car. There should be nothing whatsoever imparting any force against it.
That's pretty typical of GM service center techs, sorry to say.
12-12-2011, 02:51 PM
#39
Drifting
Member Since: Jul 2011
Location: Boca Raton Florida
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This is worst than awful!
The dealer is not using any of the prefered or secondary lifting points (that are 3 methods/locations demonstraded) pictured in the GM shop manual. (I have a 11GS too and I bought my own pucks just in case)
I think you should email these pictures to GM customer support.
The dealer is not using any of the prefered or secondary lifting points (that are 3 methods/locations demonstraded) pictured in the GM shop manual. (I have a 11GS too and I bought my own pucks just in case)
I think you should email these pictures to GM customer support.
