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Dashlogic won't connect to PC

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Old Jul 22, 2020 | 10:50 AM
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Default Dashlogic won't connect to PC

When I plug in my Dashlogic to my PC it doesn't recognize it. It's on config and the green light is on. Nothing comes up in the devices as well. Almost as if it's not plugged into the computer at all. Any idea how to remedy?
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Old Jul 22, 2020 | 12:12 PM
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did you follow these instructions?

https://www.palmerperformance.com/do...tion_Guide.pdf

after downloading this
https://www.palmerperformance.com/do.../dashlogic.exe

and sliding the switch to config

Last edited by Chiselchst; Jul 22, 2020 at 12:23 PM.
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Old Jul 22, 2020 | 12:19 PM
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I'm using the Beta software and DL went from running 99% of the time, to NOT working 99% of the time over the last 1-2 years. My unit is ~4 years old. Same model they sale now though.

I was about to start a thread asking for help...

Last edited by Chiselchst; Jul 22, 2020 at 12:20 PM.
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Old Jul 22, 2020 | 03:22 PM
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Yes. I can't even get past step 3 in the guide. Is there a specific cord for the USB connection? I'm using one we have for another device and just wondering if that's the problem.
Originally Posted by Chiselchst
did you follow these instructions?

https://www.palmerperformance.com/do...tion_Guide.pdf

after downloading this
https://www.palmerperformance.com/do.../dashlogic.exe

and sliding the switch to config
Reply
Old Jul 22, 2020 | 03:44 PM
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Originally Posted by Nater02
Yes. I can't even get past step 3 in the guide. Is there a specific cord for the USB connection? I'm using one we have for another device and just wondering if that's the problem.
I have used several different cables with mine and it has always worked.
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Old Jul 22, 2020 | 05:01 PM
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Not sure. I don't think they make that type of cord & connectors as a charge only? I'd try another cord..?

Originally Posted by Nater02
Yes. I can't even get past step 3 in the guide. Is there a specific cord for the USB connection? I'm using one we have for another device and just wondering if that's the problem.
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Old Jul 22, 2020 | 06:04 PM
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Tried a few different cords. Nothing. Even tried a different computer and still didn't work.
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Old Jul 24, 2020 | 08:10 PM
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Free bump hoping someone with answers can chime in...
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Old Jul 14, 2023 | 08:48 PM
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Originally Posted by Chiselchst
Free bump hoping someone with answers can chime in...
They are just junk. Mine has never connected to a PC or worked properly.
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Old Sep 27, 2023 | 10:53 AM
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Originally Posted by Nater02
Tried a few different cords. Nothing. Even tried a different computer and still didn't work.
I recently had the same problem. I tried a few cords and it was still a no-go. ....Then I tried one more I found and it's been 100% ever since. Dashlogic seems to be very picky about which cord you use to connect to your PC.
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Old Sep 27, 2023 | 08:40 PM
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Originally Posted by Colonel
I recently had the same problem. I tried a few cords and it was still a no-go. ....Then I tried one more I found and it's been 100% ever since. Dashlogic seems to be very picky about which cord you use to connect to your PC.
I have the same issue with my phone (Samsung). Unless I use a "data cable" my laptop will not "see" it.
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