Single Morimoto XB LED Taillight?
Thread Starter
Drifting
Joined: Mar 2016
Posts: 1,709
Likes: 423
From: Charleston SC
Single Morimoto XB LED Taillight?
I've got a set of the smoked Morimoto XB LED Taillights and one of my left ones quit working. I did drop it and got a crack in it, so I'm guessing that's what did it, but it continued to work after that. Anyway, I can't find just ONE taillight anywhere, only a whole set. Seems ridiculous to spend 600 bucks on 4 lights when I only need one. If anyone knows where I could get a single taillight, you'd be my hero.
Thread Starter
Drifting
Joined: Mar 2016
Posts: 1,709
Likes: 423
From: Charleston SC
I did, actually. They replied with troubleshooting tips. They have no responded to my follow up asking again if I can just get a single light. I also called morimoto. Was on hold for 43 minutes before I got a rep. Supposedly he couldn't hear me and hung up on me.
Thread Starter
Drifting
Joined: Mar 2016
Posts: 1,709
Likes: 423
From: Charleston SC
Update on this. Vette lighting got back to me and gave me the option to purchase one SIDE of the lights for exactly half the price of all 4, so that's certainly a better option. I sat on it a while hoping to hear back from Morimoto and sure enough I did. What I did NOT expect was a free replacement. They asked for video of what was happening with a description, my original invoice and my shipping address. I sent them that stuff and they basically immediately processed an RMA. They have shipped out a new taillight and gave me a return shipping label. So once I get the new one in, I'll put the old one in the box and send it back to them without paying a dime (aside from driving to UPS) out of pocket! Not gonna lie, that's pretty good customer service! So I'm team Morimoto at this point!
Thread Starter
Drifting
Joined: Mar 2016
Posts: 1,709
Likes: 423
From: Charleston SC
