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Every once in a while my doors won't open. The window indexes, but the door won't open, I have to go in the trunk. It's both doors. I tried cleaning the contacts in the touch pads, and the car battery is new. I'm thinking the fact that the windows index mean it's getting a signal. So I would think actuator, but it's both doors when it doesn't work, and they both work when they do. So I'm kind of confused and looking for advice. Thanks
Yes, this is an odd one...I see you are a mechanic so you should have access to a factory level scan tool...I would check the inputs to each door to see where your problem may be...any DTC's ??
I went to hook up my scanner and the door wouldn't open, had to go through the trunk again. Did an all module scan and found some historic codes. I deleted them, we'll see if they come back. After closing the door it works fine again. Here's the codes I found:
drivers door module:
B1420- control module voltage
U1017- lost comms with ecm
U1153- lost comms with hvac control module
drivers door switch:
B1327- supply voltage circuit low voltage
I had issues with mine recently, tried cleaning up the pads, switched driver and passenger side. Ordered a new door actuator and getting it put in on Monday and hopefully it will work again.
I recommend charging battery.
Or if over 3 years old R&R battery.
I know when my battery is charged doors open great, when battery is low from heat soaked stop and go multiple engine start/stop cycles my doors have had
issues.
i had this issue on and off for a while now. i finally got around to cleaning the pads with 1600 grit sand paper and crc electronic cleaner and i also bent up the 4 metal tines. now both my doors open as soon as i touch the pads.
I cleaned the pads, I did not clean grounds. Do you know where the ground points are for them?
By looking at your DTC's you probably don't have a ground issue...you have some communication as well as low voltage ones...you said you are not a mechanic so I'm 99.99% sure you will not be able to diagnose this especially if the extent of your abilities is just cleaning grounds and not testing...seek out an auto electric shop in your area.