Loose Crank Pulley's


Rancho Motors in Victorville.
Every step of the pre-sale, sale and even the crank pulley/dampner problems we have gone through with them they have always seemed to place our interests first and foremost.
Last edited by bangbgC6; Nov 19, 2004 at 12:40 PM.
The Best of Corvette for Corvette Enthusiasts
My first questions to the Service Manager were about depreciation due to non-matching numbers and/or a Carfax flag for major mechanical work. He didn't have a clue but thought they were good questions.
He again offered to just replace the crank but wasn't sure how long it would take to get the parts. I told him to do nothing until someone from GM contacted me. That was 0730 this morning, nobody has called yet.I'm not too keen on any of these "fixes", I know in my heart that I'm going to be afraid to drive this car for fear of being left on the side of the road again. I've decided that I want my money back, a new replacement car, or this one fixed and a hell of a discount on my next GM purchase (Black Z06
). Anything less and I'm going to hire a lawyer, this is insane. I'm giving this poor Service Manager nightmares but he is not really the person I should be
Any suggestions how to get GM's attention? To add insult to injury, I still don't have a loaner car. The local dealer has a contract with Enterprise and they don't have any cars

I've wanted a Corvette my whole life, I never thought it would turn out like this.
My Vin# is 4289 so you are 398 behind me. I know I would really appreciate an explaination from someone that actually knows why, but that has not happened. That is one of the original reasons I joined the forum was to determine what was going on. That was a mistake, I didn't get much in the way of possible reasons?
I had the same trepidation about ending up on the side of the road after it happened to me twice in one week. Now that has faded as I have gotten to know the car. It's at 2200 miles now and pardon the expression, Runs like a Striped *** Ape. I drove to work this morning over Angeles Forest Highway and can tell you there were plenty of full throttle upshifts and downshifts a couple of .83+ lg corners @ 60-70 mph and I have pretty much regained my trust of the car.
I am still waiting for them to replace the underhood blanket, damaged from the whipping belt.


Also, I now have scratches on the front fenders that were not there before and a nice cut place on the steering wheel and MUD on the floor mat. Who do I blame? the dealer, the tow people? who should fix it? My husband said that because I didn't tell the dealer about it when I picked it up that they probably won't do anything about the problems. Also, what happened to the the old days of a dealer at least giving you a clean car to take home? After the car sitting in the shop for 10 days it was really dirty with soot and grime. I had to spend hours cleaning it up. Just wondering how your dealers treat you!
Last edited by rytar36; Dec 15, 2004 at 10:17 AM.
Also, I now have scratches on the front fenders that were not there before and a nice cut place on the steering wheel and MUD on the floor mat. Who do I blame? the dealer, the tow people? who should fix it? My husband said that because I didn't tell the dealer about it when I picked it up that they probably won't do anything about the problems. Also, what happened to the the old days of a dealer at least giving you a clean car to take home? After the car sitting in the shop for 10 days it was really dirty with soot and grime. I had to spend hours cleaning it up. Just wondering how your dealers treat you!Every step of the pre-sale, negotiations and sale were unbelievable, they did all they could to make it easy.
Then when the Crank pulley failed 2x they always seemed to place our interests first and foremost. I never had to ask for a thing either time as far as gas fill ups, detailings and the loaner car I got a 2004 SS/R with 300 miles on it for the time my car was being repaired. That was 3,000 miles ago and the C6 runs like a striped-***-ape all day long.
I cannot say enough about them and now it appears from what I read here their Customer Service EXCELS!!
Good Luck!
Mike













