Radio Question
10-04-2013, 11:16 AM
#1
Instructor
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Member Since: Apr 2013
Location: Copperas Cove Texas
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Radio Question
Just got my car yesterday!! 
Went through all of the settings and somehow I am now getting a message on the screen that's in front of me stating "Audio Off". I can't control the audio on the steering wheel but works fine with the ****. It worked before I started tinkering with settings. I've tried several things but can't get the audio to work on the steering wheel now. Anyone experienced this? Thanks
BTW, the car is awesome!! VY Z51!!
Went through all of the settings and somehow I am now getting a message on the screen that's in front of me stating "Audio Off". I can't control the audio on the steering wheel but works fine with the ****. It worked before I started tinkering with settings. I've tried several things but can't get the audio to work on the steering wheel now. Anyone experienced this? Thanks
BTW, the car is awesome!! VY Z51!!
10-04-2013, 01:10 PM
#2
Hey CCDawg,
Congratulations!! Please give infotainment a call at 855-478-7767. They will be able to walk you through the steps of the MyLink system in the C7.
Kelly J.
Chevrolet Customer Care
Congratulations!! Please give infotainment a call at 855-478-7767. They will be able to walk you through the steps of the MyLink system in the C7.
Kelly J.
Chevrolet Customer Care
11-07-2014, 02:46 PM
#3
Pro
Same issue... Car is 9 months old... Worked fine until 3 days ago then Audio Off appeared in the Center display area, the steering wheel controls stopped working and the audio cuts in and out.
Took the car in to dealer for software update (read that this was a known issue)... Dealer does the update and gives me back the car... Go to leave and problem is back again. Now dealer is stumped... They want the car back next Tuesday to try and figure out what's wrong.
Anyone else had this issue? How did you resolve it?
Took the car in to dealer for software update (read that this was a known issue)... Dealer does the update and gives me back the car... Go to leave and problem is back again. Now dealer is stumped... They want the car back next Tuesday to try and figure out what's wrong.
Anyone else had this issue? How did you resolve it?