Order status
Thread Starter
Racer
Joined: Jan 2013
Posts: 343
Likes: 22
Order status
What is the best way to check order status? I have checked via Chevy on line - still not working. Sent an email - they can not help. Called 800 # no help.
Order # RBCTMW NEBRASKA
If anyone can help.... thanks!!
Order # RBCTMW NEBRASKA
If anyone can help.... thanks!!
Race Director
Joined: Sep 2013
Posts: 11,825
Likes: 2,480
From: Ft Lauderdale
Tech Contributor
pm Chevy Cust Service here...but your dealer can find out EVERY DAY what your status is...remind them you are going to fillout a survey after you get your car...tell the sales manager that...not your salesman...
you will get an update every day after that...a bad survey costs them huge money...
you will get an update every day after that...a bad survey costs them huge money...
Le Mans Master
Joined: Nov 2001
Posts: 8,879
Likes: 1,981
From: LONG ISLAND
2025 C3 ('68-'73) of the Year Finalist - Unmodified
2024 C3 of the Year Finalist - Unmodified
2023 C3 of the Year Finalist - Unmodified
When the dealer calls you & tells you your car is in, the status is then "on the ground & ready for pick up" !!!
Another words ............... does it really matter ? When it gets there it gets there. Bothering customer service & the dealer doesnt make your car arrive any faster, so sit back, chill out & wait for the call !
Race Director
Joined: Mar 2010
Posts: 16,037
Likes: 831
Hey Zhuskers,
Yes, we are here and able to answer your questions on status updates. We really enjoy being part of the excitement. I am unable to answer the question today, because our system takes a break on Sunday.
We will get back with you tomorrow if you PM us.
You are more than welcome to use whichever resource you feel most comfortable. If you want to work with your dealer, like Glen suggested, that is great too!
Were here for anyone that needs our help! Thanks Glen and CB for chiming in.
427- I like your style!
Enjoy,
Kelly J.
Chevrolet Customer Care
Yes, we are here and able to answer your questions on status updates. We really enjoy being part of the excitement. I am unable to answer the question today, because our system takes a break on Sunday.
We will get back with you tomorrow if you PM us.
You are more than welcome to use whichever resource you feel most comfortable. If you want to work with your dealer, like Glen suggested, that is great too!
Were here for anyone that needs our help! Thanks Glen and CB for chiming in.
427- I like your style!
Enjoy,
Kelly J.
Chevrolet Customer Care
Race Director
Joined: Mar 2010
Posts: 16,037
Likes: 831
Hey C4,
Not a problem! Will you please PM with your order number?
It is very difficult for me to check multiple places on the forum for order numbers. Thank you I appreciate it.
Kelly J.
Chevrolet Customer Care
Not a problem! Will you please PM with your order number?
It is very difficult for me to check multiple places on the forum for order numbers. Thank you I appreciate it.
Kelly J.
Chevrolet Customer Care
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Racer
Joined: Nov 2013
Posts: 297
Likes: 0
From: VA
It appears that the mobile app works for the Chevrolet Tracking website. I typed in your information, and it says your vehicle has been queued for production. Not sure what production code that applies to, but looks like some from Customer Service are willing to help. This may hold you over 'till then.
Heel & Toe
Joined: Oct 2013
Posts: 19
Likes: 0
Kelly,
My order number RHZHZT Delaware) was reported with a build code of 4D00 (on hold) on Thursday, should I be concerned or when could I expect the car to be shipped?
Dennis
My order number RHZHZT Delaware) was reported with a build code of 4D00 (on hold) on Thursday, should I be concerned or when could I expect the car to be shipped?
Dennis
Last edited by savethewave62; Nov 3, 2013 at 08:27 PM.
Advanced
Joined: Jul 2009
Posts: 75
Likes: 3
From: Indianapolis Indiana
Order RGVZ21 Status
Hi Kelly, what is the status of order number RGVZ21?
Tkx
Tkx