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Chevrolet Customer Service order tracking thread

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Old 05-23-2017, 08:55 AM
  #20461  
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Originally Posted by mtaxman
Good morning.....wondering if it was built this week yet....

any update?

Cheers
Happy Tuesday, mtaxman!

Your Blade Silver Metallic 'Vette was built on 5/16/17 and is currently waiting to be shipped to you. As this time frame can vary, we recommend following up with your dealership for additional details on the shipping process.

Please check your inbox at your convenience, too, as I will be sending your new VIN to you.

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Old 05-23-2017, 09:11 AM
  #20462  
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Originally Posted by tbasco 6
Good Morning,

Any info on order VHNH7N would be greatly appreciated.

Thanks,
John
Your Black Z06 is moving along well, John! She has been scheduled for production and been given a tentative TPW of 6/19/17. Please follow up with us again then for any possible updates!

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Old 05-23-2017, 09:19 AM
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Originally Posted by abrimberry
Would appreciate any information regarding order VHPXMR. Thank you.
Hello abrimberry,

Thanks for reaching out to us! Your new Grand Sport order has been accepted by GM and is moving toward production. She doesn't have a TPW yet, but check in again soon!

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Old 05-23-2017, 09:23 AM
  #20464  
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Originally Posted by ooh vett
Hi Steph: Can I get an update on order VGWV8X ?
Your Stingray coupe has officially reached the halfway point of this exciting process, ooh vett! Her TPW is set for 5/29/17, but please remember this date doesn't mean your vehicle is being built at this time. Follow up with us again next week to see if we have any updates to share!

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Old 05-23-2017, 09:34 AM
  #20465  
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Originally Posted by Aaron Dimas
Hi! Has order #VFZTJ1 been shipped yet? If So, any specific shipping phase or estimated delivery date!?

Thanks! - Aaron
Hi Aaron,

We can only imagine your anticipation for your new Corvette! Our system is showing that she has been shipped, but I unfortunately am unable to provide a specific timeline for you as each vehicle moves on a case by case basis. I recommend touching base with your dealership as they may have additional details on shipping!

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Old 05-23-2017, 09:37 AM
  #20466  
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Originally Posted by 767 cap
I received the car on the 16th and absolutely love it, Thank you!
I am glad to hear that, 767 cap! I hope you have enjoyed each moment of your ownership so far.

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Old 05-23-2017, 10:43 AM
  #20467  
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Hi Steph,

I just ordered a new GS vert last week to replace my '14, order VHZG2B, please provide an update.
Also, what is the deadline for my order to be accepted by the plant and be built prior to the planned long summer shutdown?

Thanks in advance,

Harry
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Old 05-23-2017, 12:00 PM
  #20468  
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Default Thank You!

Just took R8C Museum Delivery of our new 2017 GS convertible last week and we are thrilled with the car and fantastic R8C experience. Highly recommended!

Thanks to GM Customer Service for keeping us posted along the way.
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Old 05-23-2017, 04:14 PM
  #20469  
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Originally Posted by Chevy Cust Svc
I am glad to hear that, 767 cap! I hope you have enjoyed each moment of your ownership so far.

Steph B
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It's my little Lear Jet, love it!
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Old 05-24-2017, 12:52 AM
  #20470  
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Just wondering if you have an update on my order # VGQBFD?

Thank you
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Old 05-24-2017, 10:00 AM
  #20471  
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Looking for status on order VJCMZ1, GS, Long Beach Red. Thank you!
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Old 05-26-2017, 02:00 PM
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Had TPW of 5/15/17, got the called today, car arrived at Kerbeck yesterday. Flying out Wednesday and after putting 500 miles on car in NJ and getting oil changed, we'll be heading back to Colorado in our new WGG 2LT MAG Z51. Woo hoo!
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Old 05-26-2017, 04:35 PM
  #20473  
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Originally Posted by Chevy Cust Svc
Happy Tuesday, mtaxman!

Your Blade Silver Metallic 'Vette was built on 5/16/17 and is currently waiting to be shipped to you. As this time frame can vary, we recommend following up with your dealership for additional details on the shipping process.

Please check your inbox at your convenience, too, as I will be sending your new VIN to you.

Steph B
Chevrolet Customer Care
Has there been any code change this week. My dealer said it was still "bayed".
It was built 10 days ago. Hard to believe nothing happening in all this time.

Thanks for any word. Mike
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Old 05-27-2017, 12:37 AM
  #20474  
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Do you have any info on my Blade Silver 2018 ZO6 coupe New York order #VJCC12?

Thank you,
Tom

Last edited by TKgs2010; 05-28-2017 at 01:20 AM. Reason: misspelling
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Old 05-29-2017, 03:41 PM
  #20475  
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Originally Posted by Chevy Cust Svc
Happy Tuesday, mtaxman!

Your Blade Silver Metallic 'Vette was built on 5/16/17 and is currently waiting to be shipped to you. As this time frame can vary, we recommend following up with your dealership for additional details on the shipping process.

Please check your inbox at your convenience, too, as I will be sending your new VIN to you.

Steph B
Chevrolet Customer Care
Haven't heard a peep about my order since the above...can you give me any news? Where in the process are we.
I feel like an expectant father.
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Old 05-31-2017, 04:45 PM
  #20476  
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Originally Posted by harry2
Hi Steph,

I just ordered a new GS vert last week to replace my '14, order VHZG2B, please provide an update.
Also, what is the deadline for my order to be accepted by the plant and be built prior to the planned long summer shutdown?

Thanks in advance,

Harry
Good afternoon Harry,

We are more than happy to provide you with an update. Your order has been scheduled for production. Your tentative TPW is 06/12/2017. Your TPW is subject to change and does not mean that the vehicle is physically being built at that time. Feel free to follow-up with us for an update in the next few weeks.

Best,

Brandon J.
Chevrolet Customer Care
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Old 05-31-2017, 04:53 PM
  #20477  
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Originally Posted by Hutch
Just took R8C Museum Delivery of our new 2017 GS convertible last week and we are thrilled with the car and fantastic R8C experience. Highly recommended!

Thanks to GM Customer Service for keeping us posted along the way.
You're more than welcome, Hutch.

We are glad to hear you've received your vehicle, and thank you for providing that picture. What a beauty!

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Old 05-31-2017, 04:58 PM
  #20478  
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Originally Posted by 767 cap
It's my little Lear Jet, love it!
We are happy to hear that, 767 cap!

If we can be of any additional assistance in the future, please be sure to let us know.

Sincerely,

Brandon J.
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Old 05-31-2017, 05:11 PM
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Originally Posted by terry s
Just wondering if you have an update on my order # VGQBFD?

Thank you
Hi Terry,

We currently show that the vehicle has been produced, but is waiting to be shipped. Since timing could vary, please see your selling dealership at your convenience since they are in the best position to provide an outlook on shipping expectations.

Best,

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Old 05-31-2017, 05:33 PM
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Originally Posted by batesman
Looking for status on order VJCMZ1, GS, Long Beach Red. Thank you!
Good afternoon Batesman,

Thank you for reaching out to us. At this time your order has been scheduled for production. Your tentative TPW (target production week) is 06/12/2017. Please be advised, your TPW is subject to change and does not mean that the vehicle is physically being built at that time. We kindly recommend reaching out in the next couple weeks for another update.

Sincerely,

Brandon J.
Chevrolet Customer Care
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