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Chevrolet Customer Service order tracking thread

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Old 01-09-2014, 04:48 PM
  #2041  
WantaC7
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looks like I was missed

could you please check rmpwd1 ca
I am hoping I am past 3000 now

thanks
Ron
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Old 01-09-2014, 05:16 PM
  #2042  
Sin City
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Originally Posted by Chevy Cust Svc
Something's always movin' and shaken' on our end! We have you as 3400-Broadcast. Hopefully, that's different than the last update we provided!

Marissa
Chevrolet Customer Care
Thank you Marissa. I have no idea what that means but moving and shaking is usually a good thing.

Waiting for my Kentucky vacation.
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Old 01-09-2014, 05:16 PM
  #2043  
Bulletman
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Check rjphm2 Ky. Thanks Gary
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Old 01-09-2014, 05:36 PM
  #2044  
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Hi Marissa, It's been a while since I talked to you or Kelley. My order # is RGWV8G and my Vin# is 1G1YL3D79E5107859. I know my car was build on either 11/20 or 11/22, and it shipped on 12/11. I lost track of it for a few weeks, (while it was taking a train ride) and it showed up on 12/30 in a railroad yard in Butte, Mt.
11 days since then, and as far as I know it's still sitting there. So far GM has managed to use up more than a month of my registration and insurance, and I still don't have the car!
I bought the car through Kerbeck, and Fichtner is doing the courtesy delivery. Both of them let me know where my car was on 12/30. What I'd really like to know is, WHEN I'M ACTUALLY GOING TO GET MY CAR?
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Old 01-09-2014, 05:54 PM
  #2045  
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Can you check RKZMBX and let me know if I have a VIN yet?

Thanks!
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Old 01-09-2014, 06:42 PM
  #2046  
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Default Oops;

Sorry Marissa, I didn't mean to holler at you! It's just that I'm a bit POed!
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Old 01-09-2014, 07:51 PM
  #2047  
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Originally Posted by Chevy Cust Svc
Hi Rick,

You've not gone backwards in the system, you have moved forward and are at 3400-Broadcast! If you have any further order questions let us know.

Marissa
Chevrolet Customer Care
Thank you for the update. Could you suggest how often I can check about the order status? My dealer has been helpful like you all have but I also want to know from at least two sources how the order status is progressing. Thank you and your co-workers !!!!
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Old 01-09-2014, 09:00 PM
  #2048  
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Hi there, just checking in again. My order number is RJBG03 and was ordered October 5. I have been at 1100 since this time. It is a North Carolina order. Thank you for checking.
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Old 01-09-2014, 09:04 PM
  #2049  
Zymurgy
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Chevy Cust Svc team:

Rail shipping has become a major headache for forum members and you might be able to help.

It has been suggested (see this thread: http://forums.corvetteforum.com/c7-g...shipments.html) that you might be able to provide the Rail Car # that is apparently somewhere in GM's systems (thread suggests GM Global Connect under History).

Apparently this has been done in the past for Cadillac shipments.

Could you please research this and let us know what you find out?
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Old 01-09-2014, 09:19 PM
  #2050  
WILSON1776
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MARISSA,

THANK YOU!!! I "helped" the mechanic with the PDI of my Z51 Coupe yesterday afternoon (I suspect he was glad to see me go away); and, I picked it up today - AMAZING VETTE!!!

I was frustrated with the lengthy process (4+ months), and was very close to canceling my order - after seeing & driving it this afternoon, I'm glad I didn't cancel!!!!

Thanks for you and your Chevy Customer Team" updates - you helped me keep my sanity during the process - "HAPPY NEW YEAR!"

WILSON


Originally Posted by Chevy Cust Svc
Anytime!

Your new event code is 4200-Shipped as of 1/6/14. She's getting close!

Marissa
Chevrolet Customer Care
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Old 01-09-2014, 09:23 PM
  #2051  
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Default checking in

RNBQFR persistently and patiently waiting.
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Old 01-09-2014, 10:41 PM
  #2052  
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Default Order Track

Hello:

Would appreciate on status of
Order RMDM9H-FL. Thank you!
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Old 01-10-2014, 07:48 AM
  #2053  
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Florida
RJZKPN

Mine went from "queud" to "shipped" in 2 days.

can you give me an accurate status please?

Also a VIN would be great if available.

Thank you-
Eric
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Old 01-10-2014, 08:53 AM
  #2054  
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Ok today should be the day!
RJXCF1. OH for NCM delivery.
Thank You!!!!!
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Old 01-10-2014, 08:54 AM
  #2055  
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Also a vin would really make my day RJXCF1.
Thanks for this thread!!
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Old 01-10-2014, 09:07 AM
  #2056  
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Please provide production code sequence number and VIN for RKBRK3 ID.
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Old 01-10-2014, 09:12 AM
  #2057  
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Any status update for RFXQ07 (FL) ?

Dealer has two allocations for convertibles and one is mine.

The other allocation is scheduled for production (or delivery?) in the next couple weeks per the dealer on 1/9/14

Thanx.

Last edited by bitt47; 01-10-2014 at 11:46 AM.
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Old 01-10-2014, 09:40 AM
  #2058  
Dan M 1945
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RJKQ65............
Good morning Marissa, hope you are someplace warm. Your last communication said I was at 3300. Is it possible to get a TPW? You guys are doing a great job. Think spring.......thank you.............take care....
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Old 01-10-2014, 10:05 AM
  #2059  
LUWEEG
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Hi team
rjwzww is at 4800 bayed, any idea of a ship date to kansas city, ks ?
Thanks for all the updates !
Louie
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Old 01-10-2014, 02:10 PM
  #2060  
kenmont05
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RMPS5V Utah. Any info....Thanks,
Ken ��
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