Chevrolet Customer Service order tracking thread
#2042
Le Mans Master
Member Since: Apr 2013
Posts: 6,657
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2020 C8 of the Year Finalist - Unmodified
Waiting for my Kentucky vacation.
#2044
Hi Marissa, It's been a while since I talked to you or Kelley. My order # is RGWV8G and my Vin# is 1G1YL3D79E5107859. I know my car was build on either 11/20 or 11/22, and it shipped on 12/11. I lost track of it for a few weeks, (while it was taking a train ride) and it showed up on 12/30 in a railroad yard in Butte, Mt.
11 days since then, and as far as I know it's still sitting there. So far GM has managed to use up more than a month of my registration and insurance, and I still don't have the car!
I bought the car through Kerbeck, and Fichtner is doing the courtesy delivery. Both of them let me know where my car was on 12/30. What I'd really like to know is, WHEN I'M ACTUALLY GOING TO GET MY CAR?
11 days since then, and as far as I know it's still sitting there. So far GM has managed to use up more than a month of my registration and insurance, and I still don't have the car!
I bought the car through Kerbeck, and Fichtner is doing the courtesy delivery. Both of them let me know where my car was on 12/30. What I'd really like to know is, WHEN I'M ACTUALLY GOING TO GET MY CAR?
#2047
Instructor
Member Since: Sep 2011
Location: Tampa FLA
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C7 of Year Finalist (appearance mods) 2019
Thank you for the update. Could you suggest how often I can check about the order status? My dealer has been helpful like you all have but I also want to know from at least two sources how the order status is progressing. Thank you and your co-workers !!!!
#2048
Drifting
Member Since: May 2001
Location: Charlotte NC
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Hi there, just checking in again. My order number is RJBG03 and was ordered October 5. I have been at 1100 since this time. It is a North Carolina order. Thank you for checking.
#2049
Moderator
Chevy Cust Svc team:
Rail shipping has become a major headache for forum members and you might be able to help.
It has been suggested (see this thread: http://forums.corvetteforum.com/c7-g...shipments.html) that you might be able to provide the Rail Car # that is apparently somewhere in GM's systems (thread suggests GM Global Connect under History).
Apparently this has been done in the past for Cadillac shipments.
Could you please research this and let us know what you find out?
Rail shipping has become a major headache for forum members and you might be able to help.
It has been suggested (see this thread: http://forums.corvetteforum.com/c7-g...shipments.html) that you might be able to provide the Rail Car # that is apparently somewhere in GM's systems (thread suggests GM Global Connect under History).
Apparently this has been done in the past for Cadillac shipments.
Could you please research this and let us know what you find out?
#2050
MARISSA,
THANK YOU!!! I "helped" the mechanic with the PDI of my Z51 Coupe yesterday afternoon (I suspect he was glad to see me go away); and, I picked it up today - AMAZING VETTE!!!
I was frustrated with the lengthy process (4+ months), and was very close to canceling my order - after seeing & driving it this afternoon, I'm glad I didn't cancel!!!!
Thanks for you and your Chevy Customer Team" updates - you helped me keep my sanity during the process - "HAPPY NEW YEAR!"
WILSON
THANK YOU!!! I "helped" the mechanic with the PDI of my Z51 Coupe yesterday afternoon (I suspect he was glad to see me go away); and, I picked it up today - AMAZING VETTE!!!
I was frustrated with the lengthy process (4+ months), and was very close to canceling my order - after seeing & driving it this afternoon, I'm glad I didn't cancel!!!!
Thanks for you and your Chevy Customer Team" updates - you helped me keep my sanity during the process - "HAPPY NEW YEAR!"
WILSON
#2054
Ok today should be the day!
RJXCF1. OH for NCM delivery.
Thank You!!!!!
RJXCF1. OH for NCM delivery.
Thank You!!!!!
#2055
Also a vin would really make my day RJXCF1.
Thanks for this thread!!
Thanks for this thread!!
#2057
Any status update for RFXQ07 (FL) ?
Dealer has two allocations for convertibles and one is mine.
The other allocation is scheduled for production (or delivery?) in the next couple weeks per the dealer on 1/9/14
Thanx.
Dealer has two allocations for convertibles and one is mine.
The other allocation is scheduled for production (or delivery?) in the next couple weeks per the dealer on 1/9/14
Thanx.
Last edited by bitt47; 01-10-2014 at 11:46 AM.
#2058
RJKQ65............
Good morning Marissa, hope you are someplace warm. Your last communication said I was at 3300. Is it possible to get a TPW? You guys are doing a great job. Think spring.......thank you.............take care....
Good morning Marissa, hope you are someplace warm. Your last communication said I was at 3300. Is it possible to get a TPW? You guys are doing a great job. Think spring.......thank you.............take care....