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Chevrolet Customer Service order tracking thread

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Old 12-21-2017, 10:28 AM
  #20821  
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Originally Posted by WhiteC7GS
Any new updates on order#VSNQ0B
thank you
Alan




Hey Alan,

After looking into it, I can see that your order has been scheduled for production with that TPW of 01/22/2018. Please feel free to check back for additional updates!

Kindly,

Angela O.
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Old 12-21-2017, 10:34 AM
  #20822  
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Originally Posted by KenCon
After calling the dealership after your response I have a new #. Could you please check
VTCH1T
thanks for your help Angela!
Thanks for the confirmation, Ken! I was able to check in on your order, and see that it's moving toward the production process with a tentative TPW of 01/29/2018. Keep in mind, your TPW is subject to change and doesn't mean the 'Vette is physically being built at that time. Please don't hesitate to reach back out for further progress!

Warmly,

Angela O.
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Old 12-21-2017, 10:38 AM
  #20823  
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Originally Posted by scuba pro
Angela,

Any updates on order VSJNBD

Thank you,

Ken
Ken,

Still looks like your order is scheduled for production with a TPW of 01/01/2018! Please feel free to continue checking in for progress.

Kindly,

Angela O.
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Old 12-21-2017, 10:43 AM
  #20824  
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Angela,
Could you please give any updates on order VSCVV5
Thank you much.

Last edited by stillcrazy; 12-21-2017 at 10:43 AM.
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Old 12-21-2017, 10:45 AM
  #20825  
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Originally Posted by SouthOCBoy
Hello,

My car has already been produced. Order #VPDFDW. Is there anyway you can track it? Do you have a railcar # you can provide me?

Thanks,

Rob
Hey Rob,

At this time, your order has reached a point that requires follow up with your selling dealership. Please touch base with them at your convenience for additional information!

Thanks for your understanding,

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I'd also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20171221

To learn more about our privacy policy, visit https://www.gm.com/privacy-statement.html.
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Old 12-21-2017, 10:53 AM
  #20826  
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Originally Posted by boblehew
Angela...I just got a text from my dealer saying "Your 2019 Z06, is in the status of, order accepted"
I am thinking that maybe it has a TPW now?
Order # VTTQJD
Hi boblehew,

I was able to check back in on your order, and do see that it was submitted by your dealer, but hasn't yet been officially accepted by GM. Please don't hesitate to continue touching base for updates!

All the best,

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Old 12-21-2017, 10:58 AM
  #20827  
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Originally Posted by stillcrazy
Angela,
Could you please give any updates on order VSCVV5
Thank you much.
Hi stillcrazy,

Looks like your order is still scheduled for production with that TPW of 01/15/2018!

Thanks for your continued patience,

Angela O.
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Old 12-21-2017, 11:40 AM
  #20828  
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Default #vtthdk ..... ?

Originally Posted by Chevy Cust Svc
Hi boblehew,

I was able to check back in on your order, and do see that it was submitted by your dealer, but hasn't yet been officially accepted by GM. Please don't hesitate to continue touching base for updates!

All the best,

Angela O.
Chevrolet Customer Care
Angela....When I questioned the dealer today, they changed the Order Number to VTTHDK. Would you please check on that number. Thanks

Last edited by boblehew; 12-25-2017 at 06:33 PM. Reason: Not sure my question was delivered
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Old 12-26-2017, 08:42 AM
  #20829  
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Angela,
Could you please give any updates on order VSCVV5
Thank you much.
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Old 12-26-2017, 09:32 AM
  #20830  
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Hello Angela!

Hope you had a wonderful Christmas!
Are we still on track for order #VRRS7K TPW 1.1.18 event 3400??

Hope the wait will be over soon!!

Many thanks!
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Old 12-26-2017, 09:34 AM
  #20831  
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Originally Posted by boblehew
Angela....When I questioned the dealer today, they changed the Order Number to VTTHDK. Would you please check on that number. Thanks
Thanks for that confirmation, boblehew! Looks like your order is indeed moving toward the production process, but hasn't yet been given a TPW. Please feel free to continue checking back for further progress!

Warmly,

Angela O.
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Old 12-26-2017, 09:39 AM
  #20832  
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Originally Posted by stillcrazy
Angela,
Could you please give any updates on order VSCVV5
Thank you much.
Morning stillcrazy,

I can confirm that your order still has a tentative TPW of 01/15/2018. Please check back closer to that date for any additional updates!

Kindly,

Angela O.
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Old 12-26-2017, 09:44 AM
  #20833  
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Originally Posted by ZyberMunster
Hello Angela!

Hope you had a wonderful Christmas!
Are we still on track for order #VRRS7K TPW 1.1.18 event 3400??

Hope the wait will be over soon!!

Many thanks!
Hey ZyberMunster,

Still looks like your 'Vette has a TPW of 01/01/2018! I hope you're enjoying the holidays as well, and look forward to further updates.

All the best,

Angela O.
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Old 12-26-2017, 11:54 AM
  #20834  
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Good morning Angela,

The good news is all mine, my GS arrived the week before Christmas and I took delivery on 12/23. It was supposed to be in production the week of 12/18, somehow it got in the schedule early and showed up on 12/20.

Thanks again for all your help since my order of 7/24.

Happy New Year,

Richard V.
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Old 12-28-2017, 09:05 AM
  #20835  
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Originally Posted by rv4golf
Good morning Angela,

The good news is all mine, my GS arrived the week before Christmas and I took delivery on 12/23. It was supposed to be in production the week of 12/18, somehow it got in the schedule early and showed up on 12/20.

Thanks again for all your help since my order of 7/24.

Happy New Year,

Richard V.
Morning Richard,

Congratulations on your new GS! I'm thrilled to hear it arrived early, and hope you enjoy it. If you come across any questions or concerns in the future, please don't hesitate to reach back out.

Always a pleasure,

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I'd also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20171228
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Old 12-28-2017, 10:13 AM
  #20836  
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Default Haven't Checked Since October

We should be getting close !!!
Order # VRBWPG Hewlett Chevy, Round Rock, TX
Blade Silver, Adrenalin Red, Z06
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Old 12-28-2017, 11:25 AM
  #20837  
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Hello Angela, are we still on track with my order? TPW 1/1/18
VMCNT9

thank you very much

Eric
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Old 12-28-2017, 02:54 PM
  #20838  
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Default Corvette order VQFR97

[QUOTE=Chevy Cust Svc;1595774321]Hi there, woodboatchick! After looking into it, I see that your order is moving toward the production process. It's been given a tentative TPW of 01/01/2018, but please don't hesitate to check back in.

Hi and just checking back in on this order... I believe I heard that the factory is down for holiday. any update?

thank you!
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Old 12-29-2017, 09:36 AM
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Originally Posted by Busted Knuckle
We should be getting close !!!
Order # VRBWPG Hewlett Chevy, Round Rock, TX
Blade Silver, Adrenalin Red, Z06
Hey Busted Knuckle,

Still looks like your 'Vette is scheduled for production with a TPW of 01/01/2018! Please don't hesitate to check back next week for updates.

Best,

Angela O.
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Old 12-29-2017, 12:54 PM
  #20840  
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Originally Posted by C7ZO6
Hello Angela, are we still on track with my order? TPW 1/1/18
VMCNT9

thank you very much

Eric
We sure are, Eric! Your order is still scheduled for production with that TPW of 01/01/2018. Please feel free to continue checking in.

Kindly,

Angela O.
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