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Chevrolet Customer Service order tracking thread

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Old 02-26-2018, 05:14 PM
  #21041  
Baron37075
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Originally Posted by Chevy Cust Svc
Hello Baron,

After looking into the order number provided, I see that it's for a Camaro. If you could, please confirm that order number with your selling dealer so I may best assist.

Thank you!

Angela O.
Chevrolet Customer Care

To learn more about our privacy policy, you can visit https://www.gm.com/privacy-statement.html.
I totally messed up the information. Try VWNWZM.
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Old 02-26-2018, 05:18 PM
  #21042  
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Originally Posted by zo6hcir
Angela, could you please check on my ZO6 order VVPG89? Hopefully for the last time!
Hi zo6hcir,

Unfortunately, there haven't been any additional updates at this time. However, please don't hesitate to continue checking back!

Your patience is appreciated,

Angela O.
Chevrolet Customer Care
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Old 02-26-2018, 05:24 PM
  #21043  
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Originally Posted by DTOM
Hi Angela,
Are you able to PM me the VIN for order number VTMKRQ?


Thank you
Evening DTOM,

At this time, your 'Vette hasn't yet been given a VIN. However, I'd be happy to do so once that info becomes available!

All the best,

Angela O.
Chevrolet Customer Care
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Old 02-26-2018, 05:26 PM
  #21044  
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Originally Posted by kennyjames21
Thanks Angela!

I guess they submitted it this past Thursday, about how long does it usually take for GM to officially accept it?

Let me apologize beforehand for my future pestering...

Ken
Not a problem, Ken! Unfortunately, as timing does vary, I'm unable to provide an approximate time frame. However, please feel free to continue checking in!

Kindly,

Angela O.
Chevrolet Customer Care
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Old 02-26-2018, 05:28 PM
  #21045  
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Originally Posted by Harris
Thank you, Angela
My pleasure, Harris!

Have a great night,

Angela O.
Chevrolet Customer Care
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Old 02-26-2018, 05:31 PM
  #21046  
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Originally Posted by Baron37075

I totally messed up the information. Try VWNWZM.
Thanks for that confirmation, Baron! Looks like your order is indeed moving toward the production process with a tentative TPW of 03/12/2018. Please feel free to check back for further progress.

Best,

Angela O.
Chevrolet Customer Care
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Old 02-26-2018, 09:18 PM
  #21047  
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[QUOTE=Chevy Cust Svc;1596675117]Hi Bernie,

While I'm unable to confirm the current code, I can see that the 'Vette has been produced, but is now waiting to be shipped! As timing could vary, your selling dealer will be in the best position to provide an outlook on shipping expectations.

Thanks for your understanding,

Angela O.
Chevrolet Customer Care

Thank You Angela O. Thank you Thank you
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Old 02-27-2018, 07:35 AM
  #21048  
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Good morning Angela,

Would you please be kind enough to check status of order # VWXK8D.

Thanks so much and have a great day.

Rob
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Old 02-27-2018, 09:09 AM
  #21049  
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Hi Angela,

Just checking back on VXSPCT (I read that chevy likes to pick up orders on tuesdays...) - did chevy accept my order yet? Put in a good word for me - tell chevy I will take it out for drinks or something...

Thanks!

Ken
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Old 02-28-2018, 07:27 AM
  #21050  
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Vwdknc. Thank you
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Old 02-28-2018, 11:39 AM
  #21051  
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Hi Angela,
Can you help provide the status of VTMKRQ?
Are you able to PM me the VIN?
Thank you again,
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Old 03-01-2018, 05:26 PM
  #21052  
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[QUOTE=Bernie-AEGT;1596678635]
Originally Posted by Chevy Cust Svc
Hi Bernie,

While I'm unable to confirm the current code, I can see that the 'Vette has been produced, but is now waiting to be shipped! As timing could vary, your selling dealer will be in the best position to provide an outlook on shipping expectations.

Thanks for your understanding,

Angela O.
Chevrolet Customer Care

Thank You Angela O. Thank you Thank you
My pleasure, Bernie!

Congrats,

Angela O.
Chevrolet Customer Care
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Old 03-01-2018, 05:37 PM
  #21053  
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Originally Posted by RADVETTE1
Good morning Angela,

Would you please be kind enough to check status of order # VWXK8D.

Thanks so much and have a great day.

Rob
Evening Rob,

Unfortunately, I was unable to locate that order number in our system. If you could, please confirm your order number with the selling dealer so I may best assist.

Thank you!

Angela O.
Chevrolet Customer Care

To learn more about our privacy policy, you can visit https://www.gm.com/privacy-statement.html.
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Old 03-01-2018, 05:47 PM
  #21054  
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Originally Posted by kennyjames21
Hi Angela,

Just checking back on VXSPCT (I read that chevy likes to pick up orders on tuesdays...) - did chevy accept my order yet? Put in a good word for me - tell chevy I will take it out for drinks or something...

Thanks!

Ken
Hey Ken,

Good news! Your order is now moving toward the production process with a tentative TPW of 04/23/2018. Please feel free to check back for additional progress.

All the best,

Angela O.
Chevrolet Customer Care
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Old 03-01-2018, 06:07 PM
  #21055  
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Originally Posted by whitec7
Vwdknc. Thank you
Hi whitec7,

Your 'Vette has been produced, but is now waiting to be shipped! As timing could vary, your selling dealer will be in the best position to provide an outlook on shipping expectations.

Thanks for your understanding,

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I'd also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20180301
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Old 03-01-2018, 06:18 PM
  #21056  
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Originally Posted by DTOM
Hi Angela,
Can you help provide the status of VTMKRQ?
Are you able to PM me the VIN?
Thank you again,
Hello DTOM,

Your order has now reached a point that requires follow up with your selling dealer. Please touch base with them for additional info!

Have a great day,

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I'd also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20180301
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Old 03-01-2018, 06:52 PM
  #21057  
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Thank you very much
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Old 03-01-2018, 09:47 PM
  #21058  
RADVETTE1
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Originally Posted by Chevy Cust Svc
Evening Rob,

Unfortunately, I was unable to locate that order number in our system. If you could, please confirm your order number with the selling dealer so I may best assist.

Thank you!

Angela O.
Chevrolet Customer Care

To learn more about our privacy policy, you can visit https://www.gm.com/privacy-statement.html.
Thank you for checking Angela, does it make a difference that it is an Canadian Order?
Regards
Rob
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Old 03-01-2018, 11:08 PM
  #21059  
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Originally Posted by Chevy Cust Svc
Hey Ken,

Good news! Your order is now moving toward the production process with a tentative TPW of 04/23/2018. Please feel free to check back for additional progress.

All the best,

Angela O.
Chevrolet Customer Care
Thank you Angela! You are the best customer service lady, of all time. Of all time.

Ken
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Old 03-02-2018, 02:53 PM
  #21060  
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Originally Posted by Chevy Cust Svc
Evening Rob,

Unfortunately, I was unable to locate that order number in our system. If you could, please confirm your order number with the selling dealer so I may best assist.

Thank you!

Angela O.
Chevrolet Customer Care

To learn more about our privacy policy, you can visit https://www.gm.com/privacy-statement.html.
Hello Angela
I have confirmed the order number with the dealer as VWXK8D it is a 19 Grand Sport - Canadian Order. Status #3000 I was just told it went from week of March 19 to April 2 by the dealer. If you would be kind enough to confirm it would be appreciated.

Regards
Rob
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