Chevrolet Customer Service order tracking thread

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02-11-2014, 09:47 PM

#3321

bobcbaker

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Member Since: Jul 2005

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First request to check on order #RPHZ7S. Crystal Red Z51 convertible.

02-12-2014, 07:11 AM

#3322

burgsins

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Member Since: Jan 2014

Location: boynton beach fl

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Good Morning Marissa, today is my grand daughter Ella's 9th birthday. Do I have another reason to celebrate today? RNHXG4 NH. Thanks

02-12-2014, 08:33 AM

#3323

HalfMoon

Melting Slicks

Member Since: Oct 2003

Location: California

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Quote:

Originally Posted by Chevy Cust Svc

Hi Halfmoon,

You are at 3400-Broadcast. No additional info just yet, but I wouldn't hold it against you if you checked in each day. You are getting close!

Marissa
Chevrolet Customer Care

Since you won't hold it against me..

Once again, RKMZ1W.

Thanks!

02-12-2014, 08:52 AM

#3324

1hawkeye

Heel & Toe

Member Since: Jan 2014

Posts: 20

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Good Morining Marissa,
Have I moved to 3400 yet? Gettin Excited!

RNHJD8 TX
Thanks
Larry

02-12-2014, 09:56 AM

#3325

C. Harold

Intermediate

Member Since: Jan 2014

Location: St. Gabriel La.

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Quote:

Originally Posted by Chevy Cust Svc

You're welcome! I'll try and keep an eye out for you!

Marissa
Chevrolet Customer Care

Hey Marissa it's been another week last weeks update said we have moved to 3300-Scheduled for Production, and we still see your TPW as 2/17/14. Could you please check and see if I had any more updates
RNVMSF La. Thanks

02-12-2014, 10:06 AM

#3326

BILL88

Instructor

Member Since: Jun 1999

Location: CAPE CORAL FLORIDA

Posts: 180

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Received 23 Likes on 14 Posts

customer service

Hi Marrisa,

Can you please check RKNHH4.
THANK YOU VERY MUCH,
BILL

02-12-2014, 10:27 AM

#3327

PhD Z

Intermediate

Member Since: Feb 2014

Location: Albany NY

Posts: 35

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Quote:

Originally Posted by Chevy Cust Svc

Hello,

You are at 3000-Accepted by Production Control!

Marissa
Chevrolet Customer Care

Marissa,
Could you please give me another update on RPHZ9W NH, hopefully with a TPW?

Thanks in advance,
Paul

Last edited by PhD Z; 02-12-2014 at 10:48 AM. Reason: Forgot Order number originally

02-12-2014, 10:42 AM

#3328

Alabamavette

Advanced

Member Since: Jun 2013

Location: Athens Al

Posts: 63

Likes: 2

Received 33 Likes on 12 Posts

First Request

Could you please current event status and VIN if assigned
Thanks much for what you do

RPNDRS. MT

02-12-2014, 10:50 AM

#3329

Ouiskee

5th Gear

Member Since: Jul 2006

Posts: 5

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Order Status

New to this thread so apologize if this is misdirected. Looking for status on order RNKTXW 3LT Z51 White.

02-12-2014, 11:07 AM

#3330

just not right

Intermediate

Member Since: Feb 2014

Location: Wilmington NC

Posts: 44

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New to thread also, Is there a list of the codes (1000,2000,3100,4400) and what they mean?
I have jumped around randomly thru the previous 166 pages and didn't see
a list.
Also, I have the "pricing summary" and 13 page summary of my order but no
"order number" I did just place the order on 2/8 so maybe I don't have an order number assigned yet?
I can't wait to get farther along so I can start checking on my wifes anniversary present!

02-12-2014, 11:47 AM

#3331

Pro

Member Since: Oct 2000

Location: Riverview Florida

Posts: 564

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Quote:

Originally Posted by Chevy Cust Svc

Hi es,

You'll likely move to 3300, then 3400 before your TPW. You don't need to sit on your hands!

Marissa
Chevrolet Customer Care

Marissa,

I've managed to wait almost 8 days without asking for an update. Last time I was at 3300 with a TPW of 2/17. Has anything changed?

Thanks for your help

02-12-2014, 11:47 AM

#3332

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,606

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Quote:

Originally Posted by Black-Ray14

Can you please check RPRGSK in Texas.

Thanks.

Hi there,

Absolutely! You are listed as 1100-Preliminary Order Accepted, keep checking in!

Marissa
Chevrolet Customer Care

02-12-2014, 11:50 AM

#3333

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,606

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Quote:

Originally Posted by eliot19

Rnhv9f in nh tpw??

Hello,

You are at 3400-Broadcast, and you have a TPW of 2/17/14.

Getting close!

Marissa
Chevrolet Customer Care

02-12-2014, 11:53 AM

#3334

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by magredrod

Hey Marissa,

Would you please check on RMXG11 of OH? Think it may have rolled down the line yesterday or today! If there is a VIN could you please share it?

Thank YOU as always for always keeping us updated!

Regards,
Rod

Hi Rod,

We have you listed as 3400-Broadcast, and no VIN yet. Since this is your target production week, check back again soon!

Marissa
Chevrolet Customer Care

02-12-2014, 11:56 AM

#3335

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by Garydcoxsr

Please track: RPXSD1 Texas

Hi Gary,

You are at 1100-Preliminary Order Accepted. Feel free to continue to check in with us!

Marissa
Chevrolet Customer Care

02-12-2014, 11:58 AM

#3336

Chevy Cust Svc

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Quote:

Originally Posted by AWS

Sweet!!!

Thank you Marissa.

You are very welcome!

Marissa
Chevrolet Customer Care

02-12-2014, 12:03 PM

#3337

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by Viperhunter

Hi Marissa I am new at this can you tell me the status on my car 3LT Z51 Torch Red Order number RNWWG9 Alberta Canada
Thanks

Hello!

It breaks my heart to say this, but we cannot check Canadian order numbers. We recommend reaching out to our Canadian team, I have posted their contact info below.

http://www.gm.ca/gm/english/corporat...actus/overview

Marissa
Chevrolet Customer Care

02-12-2014, 12:08 PM

#3338

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by c6joe

Thanks Marissa for your help.
Joe

You are welcome Joe, I am happy to help!

Marissa
Chevrolet Customer Care

02-12-2014, 12:09 PM

#3339

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,606

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Received 689 Likes on 512 Posts

Quote:

Originally Posted by msm859

Marissa, RPVNH3 Michigan dealer s'il vous plait.

Oui oui!

You are at 3000-Accepted by Production Control, check back again soon!

Marissa
Chevrolet Customer Care

02-12-2014, 12:11 PM

#3340

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,606

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Quote:

Originally Posted by bobcbaker

First request to check on order #RPHZ7S. Crystal Red Z51 convertible.

Hi there!

Welcome to the thread! You are at 3000-Accepted by Production Control, keep checking in!

Marissa
Chevrolet Customer Care