Chevrolet Customer Service order tracking thread

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11-26-2013, 08:57 PM

#701

Chevy Cust Svc

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Quote:

Originally Posted by Zhuskers1

I was previously at 3400. Could you please provide an update.

I have been at 3400 since 11/16 (I think...) How long does 3400 normally last?

Thank you in advance.

Order # RBCTMW Nebraska

Zhuskers1,

RBCTMW is at 4D00 - Vehicle on Hold. This is most likely for quality control. Event statuses are subject to change at any given time so it's difficult to gauge the duration of a code.

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 08:59 PM

#702

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Quote:

Originally Posted by mksz51

Update for RCRN9D please. Thank you!!!

You're welcome,

RCRN9D is at 3300 - Scheduled for Production. It's almost that time!

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:01 PM

#703

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Quote:

Originally Posted by RickMN

I am hoping you can tell me that my convertible is built. It went to 3400 last Saturday Nov 16th.

RJDF8W

- Rick

Rick,

Your hope.............................has PAID OFF! RJDF8W is at 3800 - Produced! I'm confident that the steps to begin shipping will start soon for you.

,

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:03 PM

#704

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Quote:

Originally Posted by Agent White

Please give me an update on my order RJSG8F from Texas. I'm hoping for a VIN number. Thanks. I really appreciate your taking the time to help keep us all informed.

Agent White

RJSG8F is at 3400 - Broadcast. It's getting close to production and unfortunately no VIN is available yet.

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:05 PM

#705

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Quote:

Originally Posted by TX Navy Vet

Florida
RJZKPN

Thank you.

TX Navy Vet,

RJZKPN is at 2000 - Accepted by GM. It's still early but feel free to check back with us at a later date.

,

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:09 PM

#706

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Quote:

Originally Posted by Seapar

Hello Kelly. I hope you had a nice 2 days off. Went to my dealer yesterday and started working on the paperwork. RGRS6P Washington . Produced 11/21. Any word if she has left the BG plant or Nashville railyard?
Thanks so much. I know I appreciate what you and William do for us folks waiting for updates on this exciting car.
Peter

Hi Peter,

Thanks to you as well and we appreciate the opportunity to help everyone. RGRS6P is 4300 - Intermediate Delivery. Feel free to check with your selling dealer for specific transportation details

.

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:09 PM

#707

2 Ag R8Cs

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I am getting worried that I have no heard anything yet

order # RKGCHD placed on 11/5/13 with SC dealer. Z51, vert, R8C, magnetic ride 3LT, exhaust, black wheels,
I posted a message on this thread 11/14/13 asking for conformation that my dealer did have an allocation but have not heard anything yet. I will feel a lot better knowing I have placed my order with a dealer that has a legitimate allocation.

11-26-2013, 09:11 PM

#708

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Quote:

Originally Posted by olyeller

Hi Kelly Looking for info on RJJFVJ Lime Rock Green Vert , IA

RJJFVJ is at 3000 - Accepted by Production Control. We're confident that being scheduled for production isn't too far away for you

.

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:12 PM

#709

mksz51

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Quote:

Originally Posted by Chevy Cust Svc

You're welcome,

RCRN9D is at 3300 - Scheduled for Production. It's almost that time!

William R. (assisting Kelly)
Chevrolet Customer Care

Awesome - you made my week!!! Have a great Thanksgiving!!!!

11-26-2013, 09:13 PM

#710

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Quote:

Originally Posted by validatormsh

RHGG9G, North Carolina.
Torch Red, Z51, 2LT, Black Interior, Black Rims,

RHGG9G is at 2000 - Accepted by GM. Still early in the process but keep checking in with us.

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:17 PM

#711

uwec86

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RKCTD7, FL Thanks

11-26-2013, 09:21 PM

#712

Zhuskers1

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Quote:

Originally Posted by Chevy Cust Svc

William,

Can you check on Wednesday to see if it is off hold?

Is that a problem with my car or the whole line?

If it is my car........ that would be the icing on the cake. Just call my "Murphy the wanna be corvette owner".....

A little history:

My first Corvette, came over from the "dark side" (Porsche)

- Put a deposit down in JANUARY for a Z51 loaded with dual carbon/transparent tops.
- My allocation comes available and the Z51 constraint hits, I "pass" because I want a Z51.
- My dealer is out of 2013 allocations.
- The my dealer receives an unexpected Z51 allocation in early November (thank you Corvette team!), still no carbon or transparent tops.....go without...dealer will order later.
- I move into 3300/3400 and it is obvious that I am caught up in the Vert start up and "the secret production run"
- Now on hold 4D00 hold....

I am starting to think someone is trying to tell me something....

Last edited by Zhuskers1; 11-26-2013 at 09:26 PM.

11-26-2013, 09:29 PM

#713

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Quote:

Originally Posted by wosisk

RHRk17, TN
Kelly, I was at 1100 and chevrolet.com, track your order didnt give me any info but it did aknowledge that my order number existed, now it tells me

"Sorry, the order information you entered did not match any results in our system. Please try again or contact your dealer to verify your information."

wosisk,

Hopefully I can provide a peace of mind. Your order #RHRK17 is at 2000 - Accepted by GM

. I'm confident that the steps towards production will begin soon for you.

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:33 PM

#714

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Quote:

Originally Posted by JTS

Hi Kelly. Just closed on new house. Any update on my Vette? Saw on Kerbeck's site it was 4B00 which, I believe, means bayed. Any idea when BG will be shipping it to Kerbeck?

JTS,

VIN #1G1YM2D75E5108224 shows as 4200 - Shipped! Not far from being on its way your dealer

.

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:35 PM

#715

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Quote:

Originally Posted by Sgt. Maj.

Hello & Happy Thanksgiving. RJTNTS Wis please. Tks

Likewise!

RJTNTS is at 1100 - Preliminary Order Accepted. Very early in the process. Check back for updates!

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:37 PM

#716

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Quote:

Originally Posted by louloumax

RJTST4 from pennsylvania.

hoping for movement, of course.

thanks, as always!

You're welcome,

RJTST4 is at 3400 - Broadcast, a few steps away from production!

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:39 PM

#717

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Quote:

Originally Posted by bdfour27

Kelly,
Would you please update status of RJFW1J FL?

Sure can!

RJFW1J is at 3000 - Accepted by Production Control. Getting close to your C7's birth

.

William R. (assisting Kelly)
Chevrolet Customer Care

11-26-2013, 09:40 PM

#718

Seapar

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Quote:

Originally Posted by Chevy Cust Svc

.

William R. (assisting Kelly)
Chevrolet Customer Care

Thanks William and Kelly. I heard from my dealer my z51 is in ohio on the way to Seattle. Hope it doesn't spend much time there as I went to USC postgrad school.