Chevrolet Customer Service order tracking thread

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09-04-2014, 09:43 PM

#11641

67 coupe

Instructor

Member Since: Aug 2011

Posts: 178

Likes: 16

Received 116 Likes on 37 Posts

Order status

Can you please check RWSK03. I posted on 8/29/14 but haven't heard anything. TY.

09-04-2014, 09:56 PM

#11642

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Quote:

Originally Posted by cbernhardt

Chevy Cust Svc:
Sent you a PM on this a week ago, but really did not expect an answer.
Order #RWTX9K, NC. No need to check the order status because my color (DSOM) and painted roof are on restraint and my dealer could not finalize the order when his last allocation became available. Could you explain how the restraints are doled out?

Thanks,
Charles

Here's what we have for you:

RWTX9K = 1100: Preliminary Order Accepted. GM would officially accept it at status 2000.

William R.
Chevrolet Customer Care

09-04-2014, 10:00 PM

#11643

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Quote:

Originally Posted by Sportsracer22

Please provide an update on RWPMC2 in WV. Thank you!

Here's what we have for you:

RWPMC2 = 3300: Scheduled for Production. Your tentative TPW is 9/15. However, this process can take time, is subject to change based on plant schedule, and does not mean that the vehicle is physically being built at that time.

William R.
Chevrolet Customer Care

09-04-2014, 10:01 PM

#11644

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Quote:

Originally Posted by Vette Nut

Can you please give a status code and TPW update for order rxsmp0 Michigan dealer. Thank you

Here's what we have for you:

RXSMP0 = 3400: Broadcast for Production. This means the vehicle order has been picked up by GM and is waiting to move towards production at the plant. Your tentative TPW is 9/8. However, this process can take time, is subject to change based on plant schedule, and does not mean that the vehicle is physically being built at that time.

William R.
Chevrolet Customer Care

09-04-2014, 10:02 PM

#11645

thegame9377

Racer

Member Since: Jun 2011

Location: Cincinnati OH

Posts: 364

Likes: 0

Received 0 Likes on 0 Posts

RXMH9K in Montana, please.

Thank you!

09-04-2014, 10:16 PM

#11646

dlharmon

Cruising

Member Since: Jul 2014

Location: Jackson, TN

Posts: 14

Likes: 2

Received 1 Like on 1 Post

RXSTB6 NH please

Thanks!

09-04-2014, 10:25 PM

#11647

jtlgal

3rd Gear

Member Since: Oct 2012

Location: Killen Alabama

Posts: 3

Likes: 0

Received 0 Likes on 0 Posts

RZKT48 Ohio

09-04-2014, 11:45 PM

#11648

mjcourt

Pro

Member Since: Jul 2011

Posts: 597

Likes: 224

Received 118 Likes on 73 Posts

Can I get an update on my car? Thanks!
RXCMVM in NM

09-05-2014, 12:12 AM

#11649

pistolpete817

Racer

Member Since: Mar 2004

Location: Garland Tx

Posts: 445

Likes: 160

Received 163 Likes on 69 Posts

RXDJ95 in Texas please

09-05-2014, 02:07 AM

#11650

The Gen

VETERAN

Member Since: Jul 2014

Location: Sisters Oregon

Posts: 277

Likes: 671

Received 140 Likes on 67 Posts

Quote:

Originally Posted by Chevy Cust Svc

Here's what we have for you:

RZXCJ2 = 3000: Accepted by Production Control. The order has been accepted in the system, but does not have a Target Production Week (TPW) at this time. The order will normally remain in the order bank until GM schedules the next batch of orders for production.

William R.
Chevrolet Customer Care

Thanx so much. You guys rock! I'll keep reviewing the posts.

Jim Cunningham

09-05-2014, 06:53 AM

#11651

Thenatural8

Heel & Toe

Member Since: Apr 2014

Posts: 18

Likes: 0

Received 0 Likes on 0 Posts

Please update RWBHPB from Ohio. Thanks

09-05-2014, 07:46 AM

#11652

squalo3

Racer

Member Since: Jul 2013

Location: CANADA

Posts: 384

Likes: 0

Received 53 Likes on 26 Posts

Cust. Svc Rep:

Do you know how many, if any, Canadian orders have been picked up, specifically in the province of Ontario. I haven't heard of anyone with production dates and/or completed builds.

Thank you in advance.

09-05-2014, 09:11 AM

#11653

Thespian

Pro

Member Since: Jul 2005

Location: Eastern Pennsylvania

Posts: 503

Likes: 26

Received 62 Likes on 45 Posts

Hello Chevrolet Customer Care...

My 2015 Corvette was built 4 weeks ago on 8/8. The order number is RVFTDD and I am in PA.

Can you provide me with the current order status event code?

Thanks.

09-05-2014, 09:49 AM

#11654

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

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Quote:

Originally Posted by thegame9377

RXMH9K in Montana, please.

Thank you!

Hey thegame9377,

Your order, RXMH9K, is at 3400 - Broadcast! Your TPW is 9/8/2014 but can change at any time.

You must be getting anxious but your order will soon become your car!

Check back for more updates!

Jeff M
Chevrolet Customer Care

09-05-2014, 09:54 AM

#11655

jtlgal

3rd Gear

Member Since: Oct 2012

Location: Killen Alabama

Posts: 3

Likes: 0

Received 0 Likes on 0 Posts

Responding to your e-mail

09-05-2014, 09:55 AM

#11656

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Quote:

Originally Posted by dave pawlowski

Can I get an update for RXTRZH , MI?

Hi there,

You are at 3300-Scheduled for Production, with a TPW of 9/15/14. Have a great day!

Marissa
Chevrolet Customer Care

09-05-2014, 09:59 AM

#11657

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by tdhood

Can I get an updated status code on RXDJVC (KS), please?

Thanks in advance...

tdh

Hi there,

You are at 3400-Broadcast, with a TPW of 9/15/14. Keep checking in, hopefully it won't be much longer!

Marissa
Chevrolet Customer Care

09-05-2014, 10:01 AM

#11658

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by doug doo wop

Please check my status-rvvp96 Maryland 21236 and thanks alot.

Hi Doug,

Good news! You have hit 4200-Shipped, with your C7 traveling via truck. Have a wonderful weekend!

Marissa
Chevrolet Customer Care

09-05-2014, 10:03 AM

#11659

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by jolynch57

Can I get a status on my order?

Order number SBBM8S

Thanks!

Hi there,

You are at 1100-Preliminary Order Accepted, have a great day!

Marissa
Chevrolet Customer Care

09-05-2014, 10:11 AM

#11660

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by dlharmon

RXSTB6 NH please

Thanks!

Hey dlharmon,

Your order, RXSTB6, is at 3300 - Scheduled for Production. Your TPW is 9/15/2014 but can change at any time.

You're one step closer to being the proud owner of a 2015 C7 Stingray!

Keep checking back for more updates!

Jeff M
Chevrolet Customer Care