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Chevrolet Customer Service order tracking thread

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Old 01-04-2018, 01:53 PM
  #20861  
Earlstoy
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Default My 2018 order

VKHXF8 - Long Beach Red GS conv w/ Kalahari.
I originally ordered VFGVW4 in Black Rose/Kalahari in June as a 2017 but couldn't get it before the changeover so I entered the new order for the 2018 in July - still waiting.

Last edited by Earlstoy; 01-04-2018 at 01:54 PM.
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Old 01-04-2018, 05:06 PM
  #20862  
woodboatchick
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Default Order VQFR97

[QUOTE=Chevy Cust Svc;1596272309]
Originally Posted by woodboatchick

Hi there woodboatchick,

I was able to check back in on your order, and I still see that it has a TPW of 01/01/2018!

All the best,

Angela O.
Chevrolet Customer Care
Hi Angela! Happy New Year to you, any updates on your end? Thank you!
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Old 01-04-2018, 06:22 PM
  #20863  
ZyberMunster
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Hello Angela! Order # VRRS7K ...Any update? Still at event 3400?

many thanks!!
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Old 01-05-2018, 11:50 AM
  #20864  
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Default Since it is 1-5 and TPW was !-1-18

Good Morning Angela, Got any good news for VRBWPG ?? We are getting excited !! We are assuming that 1-5 is the last production day for TPW 1-1-18 !!
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Old 01-05-2018, 12:22 PM
  #20865  
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Originally Posted by BMW Convert
Thanks and Happy New Year Angela. Any news in the last couple days?
Happy New Year, BMW Convert! It currently shows that your 'Vette has been produced, but is waiting to be shipped. As timing could vary, your selling dealership would be in the best position to provide shipping expectations. If you come across any other questions in the future, please don't hesitate to reach back out!

Have a great weekend,

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I'd also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20180105
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Old 01-05-2018, 01:23 PM
  #20866  
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Default Vtthdk

Angela,
I've had my Z06 on order since late last year. The dealer keeps changing things...was a 2018 but now they say 2019. The Order Number was VTTHDK and then changed to VTTQJD, but now they are saying it's back to VTTHDK. They also failed to pick up one of the options that I ordered and signed, which has caused additional confusion and probably delay. The dealer now estimates delivery to the dealer in Estero, FL to be in February, but who knows. I think it's just a guess on their part. A bit frustrating.
Could you do your magic and check now on VTTHDK and see what you can find out.
Thanks

Last edited by boblehew; 01-06-2018 at 09:11 PM. Reason: Mispelling
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Old 01-05-2018, 01:48 PM
  #20867  
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Originally Posted by Earlstoy
VKHXF8 - Long Beach Red GS conv w/ Kalahari.
I originally ordered VFGVW4 in Black Rose/Kalahari in June as a 2017 but couldn't get it before the changeover so I entered the new order for the 2018 in July - still waiting.
Hey Earlstoy,

After looking into it, I do see that your GS has been produced, but is waiting to be shipped. As timing could vary, your selling dealership would indeed be in the best position to provide an outlook on shipping expectations.

Thanks for your understanding!

Angela O.
Chevrolet Customer Care

To learn more about our privacy policy, visit https://www.gm.com/privacy-statement.html.

In order to continuously improve our service, I would also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20180105
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Old 01-05-2018, 02:27 PM
  #20868  
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[QUOTE=woodboatchick;1596311655]
Originally Posted by Chevy Cust Svc

Hi Angela! Happy New Year to you, any updates on your end? Thank you!
Happy New Year, woodboatchick! Looks like your TPW is still this week, but there haven't been any additional updates. Please don't hesitate to continue checking in.

Thanks for your patience,

Angela O.
Chevrolet Customer Care
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Old 01-05-2018, 02:35 PM
  #20869  
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Originally Posted by ZyberMunster
Hello Angela! Order # VRRS7K ...Any update? Still at event 3400?

many thanks!!
Good news, ZyberMunster! Your 'Vette has been produced, but is currently waiting to be shipped. As timing could vary, your selling dealer would be in the best position to provide an outlook on shipping expectations.

All the best,

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I'd also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20180105
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Old 01-05-2018, 02:42 PM
  #20870  
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Originally Posted by Busted Knuckle
Good Morning Angela, Got any good news for VRBWPG ?? We are getting excited !! We are assuming that 1-5 is the last production day for TPW 1-1-18 !!
Your 'Vette has now been produced, Busted Knuckle! Shipping arrangements will take place next, and your selling dealer will be the best source for additional details on that process.

Congrats!

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I'd also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20180105
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Old 01-05-2018, 07:13 PM
  #20871  
scuba pro
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Default

Angela,

Any updates on order VSJNBD it has a TPW of 1/1/18 and was at event code 3400. Getting excited.

Thank you,

Ken
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Old 01-05-2018, 07:43 PM
  #20872  
Busted Knuckle
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Originally Posted by Chevy Cust Svc
Your 'Vette has now been produced, Busted Knuckle! Shipping arrangements will take place next, and your selling dealer will be the best source for additional details on that process.

Congrats!

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I'd also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20180105
Thank YOU Angela !! I will start bugging my dealer tomorrow. !!
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Old 01-06-2018, 09:48 AM
  #20873  
teejake
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Default Order tracking

Originally Posted by talon90
I'm creating this thread so that the social media team (forum member Chvey_Cust_Svc) can help you with the status of your order. Currently folks are randomly posting order numbers in other threads, sending PM's, sending profile messages to try to get additional information.

First things first, please remember, your dealer is your primary customer service person. You are paying them for this car and they have access to the GM order workbench.

Second, this is an order tracking thread. We're putting this up to help Chevy_Cust_Svc help you with the status of your new Corvette order.

Please refrain from posting in this thread unless you have an order number that you need tracked or a VIN that you need information on status.

Please only post your order number once. Someone from the Customer Service Team will contact you as quickly as possible either via this thread or via PM.

We're going to try this as an experiment. If either the forum or the Customer Service team decides that it isn't working, it will end.
Order VVGS1TThanks!Tom

Last edited by teejake; 01-06-2018 at 01:27 PM.
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Old 01-06-2018, 10:48 AM
  #20874  
Champ203
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Angela,

What’s the news? Order VQHB75

Thank you for all of your help! Hopefully this will be the first of many....

Peace,
Don
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Old 01-07-2018, 03:30 PM
  #20875  
Bernie-AEGT
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They changed the order number again. New number is VVCPF4. Same 2019 C7 GS New status please. Bernie
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Old 01-07-2018, 08:16 PM
  #20876  
C7ZO6
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Hi Angela I have my camping gear ready to go camp out in front of the dealer to wait for my z06 lol

I am guessing she is made already and my dealer has to make shipping arrangements?

order VMCNT9

Eric
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Old 01-07-2018, 11:44 PM
  #20877  
boblehew
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Default Vtthdk

Angela,
Please check on VTTHDK
Thanks
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Old 01-08-2018, 01:58 AM
  #20878  
stillcrazy
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Angela,
Could you please give any updates on order VSCVV5
Thank you much.
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Old 01-08-2018, 01:45 PM
  #20879  
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Dear Angela,

Hope you are having a wonderful day. Please update me on order # VSKT41. Thank you very much!

Kind regards,

Dee Don
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Old 01-08-2018, 04:53 PM
  #20880  
teejake
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Originally Posted by teejake
Order VVGS1TThanks!Tom
Angela,

I received an email from my dealer a little while ago that I have a TPW of 2/19 so no need to check for me.

Thanks!

Tom
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