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ORDER TRACKING iPHONE APP?

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Old Nov 22, 2013 | 03:25 PM
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Default ORDER TRACKING iPHONE APP?

I could have sworn I read on here somewhere that there is an iPhone APP for tracking your C7 order. (which works better than the Chevrolet.com tracker???)

I've searched but can't find it.

Did I misread or dream something that doesn't exist?
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Old Nov 22, 2013 | 04:06 PM
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Originally Posted by TX Navy Vet
I could have sworn I read on here somewhere that there is an iPhone APP for tracking your C7 order. (which works better than the Chevrolet.com tracker???)

I've searched but can't find it.

Did I misread or dream something that doesn't exist?
You misread. For a while, Chevrolet's mobile website, m.chevrolet.com, worked on smart phones. It's now nonfunctional, just like the regular website.
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Old Nov 22, 2013 | 04:07 PM
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Originally Posted by fdxpilot
You misread. For a while, Chevrolet's mobile website, m.chevrolet.com, worked on smart phones. It's now nonfunctional, just like the regular website.
that explains it...

thank you
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Old Nov 22, 2013 | 04:17 PM
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FWIW, you can go to either the mobile or normal tracking website and select CHAT to talk to someone who can look up your status
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Old Nov 22, 2013 | 04:32 PM
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Originally Posted by KenHorse
FWIW, you can go to either the mobile or normal tracking website and select CHAT to talk to someone who can look up your status
awesome idea...
I'm going to give it a shot and edit with results.... thanks!


EDIT:

it worked...
They were able to tell me "the order has been accepted by GM"
I asked for the specific status code but they "don't have access to that information"

I assume they only get the verbage from the code?

anyway.... thanks for letting me know about this option.

Last edited by TX Navy Vet; Nov 22, 2013 at 04:45 PM.
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Old Nov 22, 2013 | 04:58 PM
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Originally Posted by TX Navy Vet
awesome idea...
I'm going to give it a shot and edit with results.... thanks!


EDIT:

it worked...
They were able to tell me "the order has been accepted by GM"
I asked for the specific status code but they "don't have access to that information"

I assume they only get the verbage from the code?

anyway.... thanks for letting me know about this option.

"Order accepted by GM" is code 2000
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Old Nov 22, 2013 | 05:02 PM
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Originally Posted by KenHorse
"Order accepted by GM" is code 2000
well I know that (thanks to this forum) but I was wanting the person to give me a number.... because I had a bad experience earlier in the day when my salesman said "your car is built" when I knew I was at 1100 on Wednesday. I explained how unlikely that is and after he checked out what was up... it was a case of the "telephone game" between him, another sales dude and the guy that orders.....

I now prefer to hear a status code vice having someone tell me what they think the code means.
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Old Nov 22, 2013 | 07:54 PM
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Originally Posted by KenHorse
FWIW, you can go to either the mobile or normal tracking website and select CHAT to talk to someone who can look up your status
yes you can, but it's slightly out of date.
For example, dave at kerbeck's update had me at 3400 (I know it's accurate) and I chatted with them i was at 3300. Two inaccurate updates in one week.
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Old Nov 22, 2013 | 08:34 PM
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Originally Posted by 03SGVETTE
yes you can, but it's slightly out of date.
For example, dave at kerbeck's update had me at 3400 (I know it's accurate) and I chatted with them i was at 3300. Two inaccurate updates in one week.
Good to know!
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Old Nov 22, 2013 | 08:37 PM
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FYI


Code Description
1000 Order On Hold at Dealership
1100 Order Placed at Dealership
2000 Order Accepted by Chevrolet
2050 Order Changed
2500 Order Preferenced (or "Picked Up" or "Imaged")
3000 Order Accepted by Production Control
3100 Order Available to be Sequenced
3300 Order Scheduled for Production
3400 Order Broadcast (Internal Plant Order Produced)
3800 Vehicle Produced
4000 Vehicle Available to Ship
4D00 On Hold
4B00 Bayed
4150 Vehicle Invoiced
4200 Vehicle Shipped
4300 Intermediate Delivery (Stingray in Nashville for Quality Check)
5000 Vehicle at Dealer
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