Courtesy Delivery Practices
Thread Starter
Instructor
Joined: Jan 2011
Posts: 121
Likes: 0
Courtesy Delivery Practices
I just received a courtesy delivery. I’m missing the second FOB and Owner’s Manual with misc warranty information and pocketed Holder. The courtesy delivery dealer believes GM automatically sends these (2) items to the selling dealer. Can anyone confirm that this is the case?
Last edited by Premmer; Feb 3, 2014 at 07:01 PM.
Racer
Joined: Sep 2008
Posts: 427
Likes: 4
From: Wyoming
I just received a courtesy delivery. I’m missing the second FOB and Owner’s Manual with misc warranty information and pocketed Holder. The courtesy delivery dealer believes GM automatically sends these (2) items to the selling dealer. Can anyone confirm that this is the case?
Everything that was supposed to be in the car was there, they installed the optional wheel center caps that I ordered, (and the original center caps were still in the sealed plastic envelope that they came in.)
The dealer filled the gas tank. and had the 'summer Michelin tires' replaced with 'Michelin A/S 3 tires' that I had delivered to the dealer a week before the car got there.
There is no way that I could have been treated better than I was by Ken, Kathy, and Dennis Fichtner, (and the dealership in general.)
Now if they could only make the SNOW go away!
Former Vendor
Joined: Oct 2004
Posts: 8,127
Likes: 1,656
From: Atlantic City NJ
I just received a courtesy delivery. I’m missing the second FOB and Owner’s Manual with misc warranty information and pocketed Holder. The courtesy delivery dealer believes GM automatically sends these (2) items to the selling dealer. Can anyone confirm that this is the case?
Check eBay to see if they're any fobs or books for sale from someone in your area. You would be surprised how many dealers have these stolen from all car lines to be sold on eBay.
Dave
Safety Car
Joined: Apr 2007
Posts: 4,548
Likes: 609
From: Southeast, WI
The dealer is blowing smoke. Both the portfolio and the second fob are in the trunk of every car. We've checked in over 500 cats so far and haven't missed one. None of our museum or courtesy deliveries were missinga thing either.
Check eBay to see if they're any fobs or books for sale from someone in your area. You would be surprised how many dealers have these stolen from all car lines to be sold on eBay.
Dave
Check eBay to see if they're any fobs or books for sale from someone in your area. You would be surprised how many dealers have these stolen from all car lines to be sold on eBay.
Dave
Nothing surprises me me anymore. Sad
Racer
Joined: Sep 2005
Posts: 423
Likes: 50
From: Yopper of 52'yrs presently reside in WI Wisconsin
The dealer is blowing smoke. Both the portfolio and the second fob are in the trunk of every car. We've checked in over 500 cats so far and haven't missed one. None of our museum or courtesy deliveries were missinga thing either.
Check eBay to see if they're any fobs or books for sale from someone in your area. You would be surprised how many dealers have these stolen from all car lines to be sold on eBay.
Dave
Check eBay to see if they're any fobs or books for sale from someone in your area. You would be surprised how many dealers have these stolen from all car lines to be sold on eBay.
Dave
Thread Starter
Instructor
Joined: Jan 2011
Posts: 121
Likes: 0
The dealer is blowing smoke. Both the portfolio and the second fob are in the trunk of every car. We've checked in over 500 cats so far and haven't missed one. None of our museum or courtesy deliveries were missinga thing either.
Check eBay to see if they're any fobs or books for sale from someone in your area. You would be surprised how many dealers have these stolen from all car lines to be sold on eBay.
Dave
Check eBay to see if they're any fobs or books for sale from someone in your area. You would be surprised how many dealers have these stolen from all car lines to be sold on eBay.
Dave
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Pro
Joined: Aug 2010
Posts: 590
Likes: 69
From: Kathleen Georgia
Question about courtesy delivery -- did anyone pay to have the PDI done and did the courtesy delivery dealership charge a doc fee? That is the noise I'm getting from the local dealer because I didn't order from him. Is that the usual process?
Thread Starter
Instructor
Joined: Jan 2011
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Racer
Joined: Dec 2007
Posts: 450
Likes: 0
From: West Yellowstone MT/Rocklin CA
I had a courtesy delivery made for my C-7 also. Bought it through Kerbeck in Atlantic City, N.J. and had it delivered to Fichtner in Laurel, Mt. on January 11th.
Everything that was supposed to be in the car was there, they installed the optional wheel center caps that I ordered, (and the original center caps were still in the sealed plastic envelope that they came in.)
The dealer filled the gas tank. and had the 'summer Michelin tires' replaced with 'Michelin A/S 3 tires' that I had delivered to the dealer a week before the car got there.
There is no way that I could have been treated better than I was by Ken, Kathy, and Dennis Fichtner, (and the dealership in general.)
Now if they could only make the SNOW go away!
Everything that was supposed to be in the car was there, they installed the optional wheel center caps that I ordered, (and the original center caps were still in the sealed plastic envelope that they came in.)
The dealer filled the gas tank. and had the 'summer Michelin tires' replaced with 'Michelin A/S 3 tires' that I had delivered to the dealer a week before the car got there.
There is no way that I could have been treated better than I was by Ken, Kathy, and Dennis Fichtner, (and the dealership in general.)
Now if they could only make the SNOW go away!
Race Director
Joined: Mar 2005
Posts: 16,684
Likes: 1,193
From: La Center WA
I just received a courtesy delivery. I’m missing the second FOB and Owner’s Manual with misc warranty information and pocketed Holder. The courtesy delivery dealer believes GM automatically sends these (2) items to the selling dealer. Can anyone confirm that this is the case?
Race Director
Joined: Mar 2005
Posts: 16,684
Likes: 1,193
From: La Center WA
Race Director
Joined: Aug 1999
Posts: 17,541
Likes: 2
From: Manhattan, KS Missing SoCal since 2005
I bought my 2013 60th Anniv Edition from Ken two years ago, and traded for my C7 last month. Absolutely a class act. Forum dealers are pros - I have not heard a negative about any but one, and I don't think they're here anymore. I'll refrain from naming names, but the old timers know who I'm talking about.