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Old Feb 21, 2014 | 12:18 PM
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Default Free GM Alignments

I just came from my Chevy dealer where I got an alignment on my C7. And, I found out something interesting. It seems warranty will pick up the cost of your first alignment if your car is under 5,000 miles. It helps to have a reason, like my rear tires were wearing uneven by 1/32 less on the inside of the tires. I found this out from my salesman. The service writers didn't have a clue, but the service manager did.
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Old Feb 21, 2014 | 12:20 PM
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Old Feb 21, 2014 | 12:21 PM
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That is good to know. On my last car I had the first alignment done under the 1/12 "adjustments" warranty period.
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Old Feb 21, 2014 | 01:01 PM
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Also if you did not know gm pays for 2 years of oil changes - cool
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Old Feb 21, 2014 | 01:09 PM
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That was the case for C6s and perhaps before that. Many are not aware that the service is available. The factory alignment is just an approximation. I'm waiting to see if PFADT or someone comes up with street alignment specs like they did for the C6.
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Old Feb 21, 2014 | 01:22 PM
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Originally Posted by rsvette12
Also if you did not know gm pays for 2 years of oil changes - cool
WHAT!? where can I have this in writing.

and how about the alignment thing? because if I go and tell them this, I will mostly get a blank look and will be told "don't believe everything you see on internet forums"
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Old Feb 21, 2014 | 01:29 PM
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Macmulkin chevy salesman told me this not sure on the particulars
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Old Feb 21, 2014 | 02:20 PM
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GM warranty has always covered alignments up until a certain mileage to address customer complaints. The only stipulation was that the car must have over 1000 miles to allow the "green" suspension parts to break in and settle. In recent years dealer Service Managers have been given broad discretion to authorize repairs regardless of miles.



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Last edited by ZL-1; Feb 21, 2014 at 02:22 PM.
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Old Feb 21, 2014 | 02:22 PM
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...been that way for quite a few years now with Ford products....GM shouldn't be any different. Well, except for the bailout issue
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Old Feb 21, 2014 | 02:35 PM
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Originally Posted by rsvette12
Also if you did not know gm pays for 2 years of oil changes - cool
But not at your choosing. Your oil life monitor has to be at a certain percentage. My dealer told me between 5-10%. That would be about 7-8k m iles before my first change. I might have to do it TWICE before then myself.
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Old Feb 21, 2014 | 02:39 PM
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Originally Posted by 11B250
WHAT!? where can I have this in writing.

and how about the alignment thing? because if I go and tell them this, I will mostly get a blank look and will be told "don't believe everything you see on internet forums"
Ask your service manager. Mine quoted a reference number to the service writer ( I don't remember it) for the coverage.
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Old Feb 21, 2014 | 03:00 PM
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Originally Posted by 11B250
WHAT!? where can I have this in writing.

and how about the alignment thing? because if I go and tell them this, I will mostly get a blank look and will be told "don't believe everything you see on internet forums"
You can't go to the dealer and just request an alignment, you must have a complaint or warranty would not pay for it.

Warranty claim processing requires the "3 C's": Complaint, Cause, and Correction.

"Complaint" could be "car drifts to the left" or "tires wearing unevenly", etc..

"Cause" would be "incorrect alignment settings" or "incorrect camber or toe".

"Correction" would be "perform 4 wheel alignment".

Be sure to have over 1000 miles so they don't turn you away until the suspension is broken in.
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Old Feb 21, 2014 | 03:03 PM
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"about 7-8k miles"

I never wait that long - good info - have to look into this, when the oil life starts getting low that's when I do it.
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Old Feb 21, 2014 | 03:03 PM
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GM did mine free as well. Was off a little but I could certainly feel the difference when they finished.
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Old Feb 21, 2014 | 03:11 PM
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Originally Posted by 11B250
WHAT!? where can I have this in writing.
http://www.chevrolet.com/comprehensive-coverage.html
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Old Feb 21, 2014 | 03:22 PM
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Not to start an oil life thread, but if you're driving the car regularly changing it based on the OLM is perfectly fine. Synthetic lasts a long long time. If the car is sitting then change it annually. The old "every 3000 miles" is just that... old.
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Old Feb 21, 2014 | 03:46 PM
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Good to know....I'm having my Lashway carbon fiber side skirts and front splitter installed next week. They are also going to lower my car on the OEM bolts. I want to have an alignment done after lowering the car.
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Old Feb 21, 2014 | 03:56 PM
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Originally Posted by travisnd
Not to start an oil life thread, but if you're driving the car regularly changing it based on the OLM is perfectly fine. Synthetic lasts a long long time. If the car is sitting then change it annually. The old "every 3000 miles" is just that... old.
Agreed.
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Old Feb 21, 2014 | 05:04 PM
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Originally Posted by cobra502
I just came from my Chevy dealer where I got an alignment on my C7. And, I found out something interesting. It seems warranty will pick up the cost of your first alignment if your car is under 5,000 miles. It helps to have a reason, like my rear tires were wearing uneven by 1/32 less on the inside of the tires. I found this out from my salesman. The service writers didn't have a clue, but the service manager did.
It's been that way for many years!
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Old Feb 21, 2014 | 05:28 PM
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This is good to know, as I can't see how the factory alignment can be that accurate. Those cars are aligned in the factory after only being on their wheels for less than 30 minutes and driving less than 100' (over some bumps to 'settle' the suspension). They look like 4-wheelers sitting in the alignment station... no way the suspension is at its long term settled condition.
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