Things had been going so smooth......
Thread Starter
Le Mans Master
Joined: Sep 1999
Posts: 7,810
Likes: 417
From: FL
Things had been going so smooth......
Until this morning when my infotainment display started
scrolling wildly, top to bottom. Then the screen went black.
I tried opening and closing the "door", toggling it up and down
but it still stayed totally dark.
At 5000 miles this is my first issue. Has anyone had this happen?
I guess a Monday morning visit to the dealership is in order.
scrolling wildly, top to bottom. Then the screen went black.
I tried opening and closing the "door", toggling it up and down
but it still stayed totally dark.
At 5000 miles this is my first issue. Has anyone had this happen?
I guess a Monday morning visit to the dealership is in order.
Pro
Joined: Oct 2008
Posts: 569
Likes: 53
From: Michigan Thumb
I wouldn't do that simply because in the "old" days it erased the code in the controller that would help identify the problem. I don't know if that is the case now, but it may do more harm than good.
Thread Starter
Le Mans Master
Joined: Sep 1999
Posts: 7,810
Likes: 417
From: FL
Race Director
Joined: Mar 2010
Posts: 16,007
Likes: 827
Until this morning when my infotainment display started
scrolling wildly, top to bottom. Then the screen went black.
I tried opening and closing the "door", toggling it up and down
but it still stayed totally dark.
At 5000 miles this is my first issue. Has anyone had this happen?
I guess a Monday morning visit to the dealership is in order.
scrolling wildly, top to bottom. Then the screen went black.
I tried opening and closing the "door", toggling it up and down
but it still stayed totally dark.
At 5000 miles this is my first issue. Has anyone had this happen?
I guess a Monday morning visit to the dealership is in order.
I can understand any displeasure created by your infotainment concerns, but it's great that you have an appointment planned. Please keep us posted and don't hesitate to let us know if additional assistance is needed.
Kind regards,
William R.
Chevrolet Customer Care
Melting Slicks
Joined: May 2007
Posts: 3,269
Likes: 25
From: Simi Valley Ca
Instructor
Joined: Oct 2006
Posts: 211
Likes: 1
From: West Palm Beach FL
Congrats, you have the BSD!! Otherwise known as the black screen of death. See C7 reported issues and fixes sub-page for all the others who have this defect. I thought it was a software issue, but the fix seems to be to replace hardware, so GM got sold a bunch of defective parts!
All in all, still a great car. If your dealership doesn't have a clue how to fix, show them this site and the above sub-page. It has happened enough times that you'd think there would be a service bulletin # posted; but so far I have not seen one.
I'm infected as well, but putting up with it till first oil change! I hope my local "low allocations" dealer has a mechanic that is C7 trained.
joe
All in all, still a great car. If your dealership doesn't have a clue how to fix, show them this site and the above sub-page. It has happened enough times that you'd think there would be a service bulletin # posted; but so far I have not seen one.
I'm infected as well, but putting up with it till first oil change! I hope my local "low allocations" dealer has a mechanic that is C7 trained.
joe
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Melting Slicks
Joined: Feb 2001
Posts: 2,838
Likes: 158
From: Buford GA
St. Jude Donor '05
Until this morning when my infotainment display started
scrolling wildly, top to bottom. Then the screen went black.
I tried opening and closing the "door", toggling it up and down
but it still stayed totally dark.
At 5000 miles this is my first issue. Has anyone had this happen?
I guess a Monday morning visit to the dealership is in order.
scrolling wildly, top to bottom. Then the screen went black.
I tried opening and closing the "door", toggling it up and down
but it still stayed totally dark.
At 5000 miles this is my first issue. Has anyone had this happen?
I guess a Monday morning visit to the dealership is in order.
Except for the shock of my screen flickering, the whole process was pretty painless.
VIN 3393, built/delivered October '14 - Issue happened at ~4500 miles.
Melting Slicks
Joined: May 2007
Posts: 3,269
Likes: 25
From: Simi Valley Ca
Race Director
Joined: Jun 2006
Posts: 10,352
Likes: 9,631
From: Lawton, OK
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Had this problem. They put a new display in. No problems since. 
Safety Car
Joined: Feb 2013
Posts: 4,875
Likes: 1,174
Pro
Joined: Sep 2013
Posts: 648
Likes: 2
From: Gulf Breeze Fl
My vin # is 3385. Built same week as MHForntaine's. I have 1300 miles and no problems yet. Wondering if its an hours in operation or maybe the number of on/off cycles that makes it fail? Seems mileage would not be a good indicator.
If and when it happens I will contact Cust. Serv. first so I as not have to visit the dealer twice, plus I need the dim dash reflash anyway.
Thank for the info.
If and when it happens I will contact Cust. Serv. first so I as not have to visit the dealer twice, plus I need the dim dash reflash anyway.
Thank for the info.