Navigation screen gone haywire......
Melting Slicks
Joined: May 2007
Posts: 3,269
Likes: 25
From: Simi Valley Ca
Houston, we have a problem. That definitely is haywire. You could try to disconnect the battery and see if it fixes it but that looks like a hardware issue. Probably a loose connector to the display or something inside the display. I'd expect this to be requiring a visit to the dealer unless a battery disconnect solves it which would almost be surprising. Curiously, do you open and close your display frequently?
Thread Starter
Instructor
Joined: Sep 2013
Posts: 152
Likes: 0
I do open the screen a lot. .. sunglasses, wallet,ect... is stored in this compartment....I recorded this because if I brought it into the dealership, the screen would be perfectly normal.... so this video would prove that there a problem. ...
Last edited by darkhorsevette; Mar 10, 2014 at 12:37 AM.
Le Mans Master
Joined: Jan 2009
Posts: 6,683
Likes: 1,246
From: NYC
2015 C7 of the Year Finalist
Mine did that yesterday, I pushed the open/close button and it stopped. I've read here on CF, back in November that this was happening on early C7's (mine is early#744) and a fix was to be available in FEB/March.
Thread Starter
Instructor
Joined: Sep 2013
Posts: 152
Likes: 0
Mine is in the 900's...I brought it back in October.... I'm going to bring mine in next week.....I think it has to do with the connection that connect to the screen...I touch it and it stopped, then as soon I stopped touching the screen connection or started again... anyways GM will make good on fixing it...
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Burning Brakes
Joined: Sep 2007
Posts: 1,112
Likes: 179
From: Cedar Rapids Iowa
My center screen had to be replaced, but the symptom looked a bit different than that. It looked like the power was getting taken away, on and off, still made it jump sort of like the one in the video. I think it was caused by the botton at the top that the screen hits when it comes up to turn it on. They replaced the entire unit. I have VIN 469.
Racer
Joined: Sep 2013
Posts: 341
Likes: 4
St. Jude Donor '14
Here's a video of mine:
Finally bringing it into the dealership to get it checked out again. That video was from December, but couldn't reproduce it at the dealership. Now it's gotten much worse, so I'm hoping they can find it now.
Finally bringing it into the dealership to get it checked out again. That video was from December, but couldn't reproduce it at the dealership. Now it's gotten much worse, so I'm hoping they can find it now.
Race Director
Joined: Mar 2010
Posts: 16,002
Likes: 825
I apologize that your vehicle’s navigation screen is experiencing this concern. Have you had a chance to take your vehicle into the dealership yet? If not, I would be more than happy to assist you setting up an appointment if you haven’t yet. Please feel free to private message us as I know that you have spoken to another Customer Care rep on this page. We would need your name, contact info, VIN, mileage, and dealership you would like to work with. I look forward to hearing from you soon!
Gregory W. (Assisting)
Chevrolet Customer Care
Here's a video of mine: 2014 Corvette Center Console Freaking Out - YouTube
Finally bringing it into the dealership to get it checked out again. That video was from December, but couldn't reproduce it at the dealership. Now it's gotten much worse, so I'm hoping they can find it now.
Finally bringing it into the dealership to get it checked out again. That video was from December, but couldn't reproduce it at the dealership. Now it's gotten much worse, so I'm hoping they can find it now.
I am sorry to hear that your vehicle’s navigation screen is doing this as well. Please keep us updated with what the dealership states. Feel free to private message us if you would like our assistance in working with the dealership as well. We will be sure to be on the lookout for your future messages or posts!
Gregory W. (Assisting.)
Chevrolet Customer Care
Team Owner
Joined: Aug 2007
Posts: 136,140
Likes: 2,432
From: I live my life by 2 rules. 1) Never share everything you know. 2)
St. Jude Donor '11-'12-'13, '16-'17-'18
Racer
Joined: Sep 2013
Posts: 341
Likes: 4
St. Jude Donor '14
Hello darkhorsevette,
I apologize that your vehicle’s navigation screen is experiencing this concern. Have you had a chance to take your vehicle into the dealership yet? If not, I would be more than happy to assist you setting up an appointment if you haven’t yet. Please feel free to private message us as I know that you have spoken to another Customer Care rep on this page. We would need your name, contact info, VIN, mileage, and dealership you would like to work with. I look forward to hearing from you soon!
Gregory W. (Assisting)
Chevrolet Customer Care
Hello KingMotley,
I am sorry to hear that your vehicle’s navigation screen is doing this as well. Please keep us updated with what the dealership states. Feel free to private message us if you would like our assistance in working with the dealership as well. We will be sure to be on the lookout for your future messages or posts!
Gregory W. (Assisting.)
Chevrolet Customer Care
I apologize that your vehicle’s navigation screen is experiencing this concern. Have you had a chance to take your vehicle into the dealership yet? If not, I would be more than happy to assist you setting up an appointment if you haven’t yet. Please feel free to private message us as I know that you have spoken to another Customer Care rep on this page. We would need your name, contact info, VIN, mileage, and dealership you would like to work with. I look forward to hearing from you soon!
Gregory W. (Assisting)
Chevrolet Customer Care
Hello KingMotley,
I am sorry to hear that your vehicle’s navigation screen is doing this as well. Please keep us updated with what the dealership states. Feel free to private message us if you would like our assistance in working with the dealership as well. We will be sure to be on the lookout for your future messages or posts!
Gregory W. (Assisting.)
Chevrolet Customer Care
Yay for everything being fixed. Sad that my car will be in the shop until tomorrow night because they have to wait for the display and lubricant to be shipped to them. Have a 2013 Malibu as a loaner, and I wonder to myself... Why is it's infotainment screen better than the corvettes? The touch is more sensitive, and it responds a lot faster.
Last edited by KingMotley; Mar 11, 2014 at 01:33 PM.
Instructor
Joined: Aug 2013
Posts: 114
Likes: 2
From: San Diego California
Mine had a similar problem where half of the nav screen would blink off and on. WHile it was doing this the entire touch screen also was frozen. Previous to this issue my center odometer screen faded out to all black. Took a restart of the car to get back to normal. This happened twice. Took to the dealer today to assess and they said they had to replace the center console monitor and that it would fix both the nav and the center display issues. I guess we wait and see. Will take a week or so for the new screen to get here. Only good part of this issue is that since they have to take the dash off the replace the screeen I have decided to purchase the carbon fiber dash kit. Dealer said they would install it instead of the existing plastic one for free since they have to remove the plastic one anyway which wil save me about $500 from getting it new on the car as an option at purchase.