GM Order Placed ??????
Thread Starter
Intermediate
Joined: Nov 2013
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GM Order Placed ??????
I am following the maze of confusion and trying to decipher when I might get my new C-7 Convertible. Would one of you more experienced folks clarify if a "Order Placed" on the GM Order tracking web page is the same as 2200 or is it the same as 1100 Preliminary Order????? Thanks in advance!!!!!
Team Owner
Joined: Aug 2007
Posts: 136,140
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From: I live my life by 2 rules. 1) Never share everything you know. 2)
St. Jude Donor '11-'12-'13, '16-'17-'18
From the sticky thread above
You're presently at 1100 and GM doesn't know you exist yet...
Event Status Code
1000 Order On Hold at Dealership
1100 Order Placed at Dealership
1101 Order Entered into System
1102 Order Entered via Web
2000 Order Accepted By GM
2001 Order Generated to Dealer
2005 Order Replaced with Prospec Order
2030 Order Edited (If Necessary)
2050 Order Changed
2500 Order Preferenced (or "Picked Up" or "Imaged")
3000 Order Accepted by Production Control
3100 Order Available to be Sequenced
3300 Order Scheduled for Production
3400 Order Broadcast (Internal Plant Order Produced)
3800 Vehicle Produced
4000 Vehicle Available to Ship
4104 Bailment Invoice Created
4B00 Bayed
4D00 On Hold At Plant
4P00 Hand Off To Carrier
4106 Bailment Released
4150 Vehicle Invoiced
4200 Vehicle Shipped
4300 Intermediate Delivery
4V03 Estimated Delivery Date
4800 Rail Ramp Unload
5000 Vehicle at Dealer
6000 Vehicle Delivered to Customer
9000 Order Cancelled
1000 Order On Hold at Dealership
1100 Order Placed at Dealership
1101 Order Entered into System
1102 Order Entered via Web
2000 Order Accepted By GM
2001 Order Generated to Dealer
2005 Order Replaced with Prospec Order
2030 Order Edited (If Necessary)
2050 Order Changed
2500 Order Preferenced (or "Picked Up" or "Imaged")
3000 Order Accepted by Production Control
3100 Order Available to be Sequenced
3300 Order Scheduled for Production
3400 Order Broadcast (Internal Plant Order Produced)
3800 Vehicle Produced
4000 Vehicle Available to Ship
4104 Bailment Invoice Created
4B00 Bayed
4D00 On Hold At Plant
4P00 Hand Off To Carrier
4106 Bailment Released
4150 Vehicle Invoiced
4200 Vehicle Shipped
4300 Intermediate Delivery
4V03 Estimated Delivery Date
4800 Rail Ramp Unload
5000 Vehicle at Dealer
6000 Vehicle Delivered to Customer
9000 Order Cancelled
Burning Brakes
Joined: Feb 2014
Posts: 780
Likes: 4
I am following the maze of confusion and trying to decipher when I might get my new C-7 Convertible. Would one of you more experienced folks clarify if a "Order Placed" on the GM Order tracking web page is the same as 2200 or is it the same as 1100 Preliminary Order????? Thanks in advance!!!!!
Race Director
Joined: May 2006
Posts: 16,854
Likes: 535
I am following the maze of confusion and trying to decipher when I might get my new C-7 Convertible. Would one of you more experienced folks clarify if a "Order Placed" on the GM Order tracking web page is the same as 2200 or is it the same as 1100 Preliminary Order????? Thanks in advance!!!!!
You will be at Order Placed status on the GM Order tracking website from 1100 through 3000, at which point it moves to Order Queued for Production
Last edited by RedC7AZ; Mar 11, 2014 at 02:42 PM.
Team Owner
Joined: Aug 2007
Posts: 136,140
Likes: 2,432
From: I live my life by 2 rules. 1) Never share everything you know. 2)
St. Jude Donor '11-'12-'13, '16-'17-'18
Race Director
Joined: May 2006
Posts: 16,854
Likes: 535
"Event Description: 1100 - Preliminary Order Accepted"
As long as you were at 1100 by the end of the day on 3/2, you are price protected against the price increase.
Last edited by RedC7AZ; Mar 11, 2014 at 03:20 PM.
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Team Owner
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From: I live my life by 2 rules. 1) Never share everything you know. 2)
St. Jude Donor '11-'12-'13, '16-'17-'18
I took that part out of my reply above to eliminate confusion, but since you asked, below is exactly what was in my "Preliminary Order Detail - Order # RQQRXF" on 2/28, with a note from my dealer in the email where he said the order was accepted by GM. The next day I moved to 2000.
"Event Description: 1100 - Preliminary Order Accepted"
As long as you were at 1100 by the end of the day on 3/2, you are price protected against the price increase.
"Event Description: 1100 - Preliminary Order Accepted"
As long as you were at 1100 by the end of the day on 3/2, you are price protected against the price increase.
Race Director
Joined: May 2006
Posts: 16,854
Likes: 535
Maybe what they were trying to say in the order document was that I was at 1100, but the order was already accepted by GM. That would make sense, since I moved to 2000 almost immediately, according to my dealer. It begs the question why the order document didn't just say "2000 - Preliminary Order Accepted." in the first place. GM - go figure.
Not sure if this is any help to the OP so I don't want to hijack the thread from here.
Last edited by RedC7AZ; Mar 11, 2014 at 03:30 PM.
Burning Brakes
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From: Orange Texas
Thread Starter
Intermediate
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I think the best response was that since it shows up on the GM Web site then the order exists....Got a personal e mail today from customer service saying not to worry that I would at some point get the Z51. Thanks all....trying to be patient.....
Burning Brakes
Joined: Feb 2014
Posts: 780
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As others have said it's important to get out of 1100 and into 2000. Once you make that move things start moving at a reasonable pace. Some people have been stuck at 1100 for months and months because that particular dealership was waiting to match a future allocation to the order.
You can also call your sales guy at the dealership and ask him for the event code and tell him to email you any changes to the event code to you so that you can be updated in a regular basis. They have an obligation to assist you through this process.
Safety Car
Joined: Jul 2001
Posts: 4,661
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From: Ocean Springs MS
On the other hand, a good dealer, concerned with customer service, should have no problem pulling it up for you. It can also be save and emailed in the PDF format. My dealer sent me a weekly email with my status, as well as a copy of the PDF whenever the status changed.
To answer the original question, anything below 3000 would qualify for order accepted on the public site. Somewhere in the sticky threads at the top of this sub-forum is a list of all the various status numbers previously listed above, but color coded to show which belong to which of the five steps on the public tracking site.
Hope this helps.
Thread Starter
Intermediate
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Question on dealer allocations. If a dealer has two allocations, are the allocations broken down by model? For example, can the dealer split his orders between coupe and convertible or are the allocations type specific?
Burning Brakes
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I thought the allocations were type specific: coupe; convertible; Z51. But maybe someone can verify that.
Moderator
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From: DFW Area TX
The link everyone is referring to is this: Event Status Codes and Corresponding Order Tracker Status which can be found in the stick thread: Manuals, Reference Material, Online Order Guide, Order Tracking, etc.
It contains the following:
Status codes and corresponding Chevy Order Tracker Status (as best as I have been able to determine):
Event Status Code
1000 Order On Hold at Dealership
1100 Order Placed at Dealership
1101 Order Entered into System
1102 Order Entered via Web
2000 Order Accepted By GM
2001 Order Generated to Dealer
2005 Order Replaced with Prospec Order
2030 Order Edited (If Necessary)
2050 Order Changed
2500 Order Preferenced (or "Picked Up" or "Imaged")
3000 Order Accepted by Production Control
3100 Order Available to be Sequenced
3300 Order Scheduled for Production
3400 Order Broadcast (Internal Plant Order Produced)
3800 Vehicle Produced
4000 Vehicle Available to Ship
4104 Bailment Invoice Created
4B00 Bayed
4D00 On Hold At Plant
4P00 Hand Off To Carrier
4106 Bailment Released
4150 Vehicle Invoiced
4200 Vehicle Shipped
4300 Intermediate Delivery
4V03 Estimated Delivery Date
4800 Rail Ramp Unload
5000 Vehicle at Dealer
6000 Vehicle Delivered to Customer
9000 Order Cancelled
Chevy Tracker Status
Order Placed
Queued for Production
Production Complete
Shipped/En Route
At the Dealership
Once your order is assigned to an allocation by your dealer, you will very quickly move from 1100 to 3000.
It contains the following:
Status codes and corresponding Chevy Order Tracker Status (as best as I have been able to determine):
Event Status Code
1000 Order On Hold at Dealership
1100 Order Placed at Dealership
1101 Order Entered into System
1102 Order Entered via Web
2000 Order Accepted By GM
2001 Order Generated to Dealer
2005 Order Replaced with Prospec Order
2030 Order Edited (If Necessary)
2050 Order Changed
2500 Order Preferenced (or "Picked Up" or "Imaged")
3000 Order Accepted by Production Control
3100 Order Available to be Sequenced
3300 Order Scheduled for Production
3400 Order Broadcast (Internal Plant Order Produced)
3800 Vehicle Produced
4000 Vehicle Available to Ship
4104 Bailment Invoice Created
4B00 Bayed
4D00 On Hold At Plant
4P00 Hand Off To Carrier
4106 Bailment Released
4150 Vehicle Invoiced
4200 Vehicle Shipped
4300 Intermediate Delivery
4V03 Estimated Delivery Date
4800 Rail Ramp Unload
5000 Vehicle at Dealer
6000 Vehicle Delivered to Customer
9000 Order Cancelled
Chevy Tracker Status
Order Placed
Queued for Production
Production Complete
Shipped/En Route
At the Dealership
Once your order is assigned to an allocation by your dealer, you will very quickly move from 1100 to 3000.
Moderator
Joined: Feb 2006
Posts: 39,077
Likes: 17,935
From: DFW Area TX
I am following the maze of confusion and trying to decipher when I might get my new C-7 Convertible. Would one of you more experienced folks clarify if a "Order Placed" on the GM Order tracking web page is the same as 2200 or is it the same as 1100 Preliminary Order????? Thanks in advance!!!!!