Crankshaft bad
Le Mans Master
Joined: Oct 2004
Posts: 8,615
Likes: 60
From: Haymarket Virginia
Jeannie
Thank you for your response. The tech at my dealer was out today and We have no progress report.
GM wants him to pull the lower end and report back findings before they will consider any action. Meanwhile it sits.
I understand there are no parts readily available to make the repair and that GM has about 50 new engines sitting in a warehouse that are not needed to build new cars on the line.
Makes sense they would truck a new engine out immediately since they have no new parts for repair.
Meanwhile, it sits.
Service rep says the clutch assembly likely needs to be replaced also which is why I brought it in to the dealer to begin with.
Service rep is great is pushing for a new engine and clutch. GM just needs to step up and get the ball rolling as it looks to be a long wait.
No doubt resale value will be impacted by repairs.
Jeannie, anything you could do to speed up the process and get me a new engine would be appreciated. Meanwhile it sits
John
Thank you for your response. The tech at my dealer was out today and We have no progress report.
GM wants him to pull the lower end and report back findings before they will consider any action. Meanwhile it sits.
I understand there are no parts readily available to make the repair and that GM has about 50 new engines sitting in a warehouse that are not needed to build new cars on the line.
Makes sense they would truck a new engine out immediately since they have no new parts for repair.
Meanwhile, it sits.
Service rep says the clutch assembly likely needs to be replaced also which is why I brought it in to the dealer to begin with.
Service rep is great is pushing for a new engine and clutch. GM just needs to step up and get the ball rolling as it looks to be a long wait.
No doubt resale value will be impacted by repairs.
Jeannie, anything you could do to speed up the process and get me a new engine would be appreciated. Meanwhile it sits
John
Good luck and keep us posted!
Race Director
Joined: Mar 2010
Posts: 15,986
Likes: 817
Jeannie
Thank you for your response. The tech at my dealer was out today and We have no progress report.
GM wants him to pull the lower end and report back findings before they will consider any action. Meanwhile it sits.
I understand there are no parts readily available to make the repair and that GM has about 50 new engines sitting in a warehouse that are not needed to build new cars on the line.
Makes sense they would truck a new engine out immediately since they have no new parts for repair.
Meanwhile, it sits.
Service rep says the clutch assembly likely needs to be replaced also which is why I brought it in to the dealer to begin with.
Service rep is great is pushing for a new engine and clutch. GM just needs to step up and get the ball rolling as it looks to be a long wait.
No doubt resale value will be impacted by repairs.
Jeannie, anything you could do to speed up the process and get me a new engine would be appreciated. Meanwhile it sits
John
Thank you for your response. The tech at my dealer was out today and We have no progress report.
GM wants him to pull the lower end and report back findings before they will consider any action. Meanwhile it sits.
I understand there are no parts readily available to make the repair and that GM has about 50 new engines sitting in a warehouse that are not needed to build new cars on the line.
Makes sense they would truck a new engine out immediately since they have no new parts for repair.
Meanwhile, it sits.
Service rep says the clutch assembly likely needs to be replaced also which is why I brought it in to the dealer to begin with.
Service rep is great is pushing for a new engine and clutch. GM just needs to step up and get the ball rolling as it looks to be a long wait.
No doubt resale value will be impacted by repairs.
Jeannie, anything you could do to speed up the process and get me a new engine would be appreciated. Meanwhile it sits
John
Thank you for the quick and informative response! I cannot guarantee anything, but I can absolutely reach out to the dealership for you. Please private message me your contact information, VIN, and the dealership name. I will keep an eye out for your response. Thank you!
Jennie R.
Chevrolet Customer Care
Race Director
Joined: Dec 2002
Posts: 10,445
Likes: 1,144
From: Wayne Township WI
Since you're thinking roadster maybe you can strike a deal with Chevrolet towards a new vert? By 'strike a deal' I mean a substantial discount; which, would make you feel a lot better about the inconvenience of a brand new Corvette w/ only 4.8K experiencing a failure such as this.
G.L John, I've faith Chevrolet will make this right.
Melting Slicks
Joined: May 2001
Posts: 2,596
Likes: 120
From: East Tennessee
IMO the 'best' option is a new LT1.
Since you're thinking roadster maybe you can strike a deal with Chevrolet towards a new vert? By 'strike a deal' I mean a substantial discount; which, would make you feel a lot better about the inconvenience of a brand new Corvette w/ only 4.8K experiencing a failure such as this.
G.L John, I've faith Chevrolet will make this right.
Since you're thinking roadster maybe you can strike a deal with Chevrolet towards a new vert? By 'strike a deal' I mean a substantial discount; which, would make you feel a lot better about the inconvenience of a brand new Corvette w/ only 4.8K experiencing a failure such as this.
G.L John, I've faith Chevrolet will make this right.
Now is the time to trade since you have some bargaining power, the dealer will easily sell your car after it gets fixed.
I wouldn't really worry about resale, mechanical repairs made by a dealer are not a big issue. Any work they do keeps the factory warranty intact and, unlike body repairs, can be made as new by just bolting on parts.
I really cant see a dealer messing with main bearings and crankshafts at this point unless they want to, i would think GM would want that engine back un-messed with to see what going on.
Le Mans Master
Joined: Oct 2004
Posts: 8,615
Likes: 60
From: Haymarket Virginia
IMO the 'best' option is a new LT1.
Since you're thinking roadster maybe you can strike a deal with Chevrolet towards a new vert? By 'strike a deal' I mean a substantial discount; which, would make you feel a lot better about the inconvenience of a brand new Corvette w/ only 4.8K experiencing a failure such as this.
G.L John, I've faith Chevrolet will make this right.
Since you're thinking roadster maybe you can strike a deal with Chevrolet towards a new vert? By 'strike a deal' I mean a substantial discount; which, would make you feel a lot better about the inconvenience of a brand new Corvette w/ only 4.8K experiencing a failure such as this.
G.L John, I've faith Chevrolet will make this right.
Thread Starter
Instructor
Joined: Apr 2013
Posts: 184
Likes: 17
From: Springfield Mo
Still no word on bad crank
Was busy all day and left a message with service advisor about 4 pm to call me to see what was going on and I haven't heard back. I will see what verdict is tomorrow before escalating with GM if needed.
I qualify for the current military discount. Still think I will get screwed on resale or trade in with a replacement engine, assuming that is what they do.
Will post again tomorrow with updates.
John
I qualify for the current military discount. Still think I will get screwed on resale or trade in with a replacement engine, assuming that is what they do.
Will post again tomorrow with updates.
John
Drifting
Joined: Aug 2012
Posts: 1,509
Likes: 61
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Racer
Joined: Sep 2005
Posts: 267
Likes: 54
From: Glen Cove New York
If a new car needs a new engine in a few months of operation it is a lemon...I would insist on a new car or take this issue to the national media. GM can't handle any more bad press.
Safety Car
Joined: May 2008
Posts: 4,629
Likes: 19
From: Chesapeake VA
Wrong... you could have a bad batch of parts from a supplier. Granted it should be caught at engine QA, but stuff happens.
Melting Slicks
Joined: Oct 2008
Posts: 3,354
Likes: 601
I will assume they will try to repair the current engine. My C7 is currently in the shop with excessive ware on the thrust bearing and I thought it would be a engine replacement, however, was informed yesterday the were pulling the engine and will replace all required parts. Now mine is a A6 and they had already replaced the TT/DS assembly. Total 30 days in the shop and counting.
Melting Slicks
Joined: Jul 2004
Posts: 2,574
Likes: 615
From: Springfield TN
No suggestions, but really sorry to hear this. This kind of thing just should not happen on this kind of elite car. A motor blowing at the track I can understand, but for a new motor to have this issue from ordinary street use, well, not cool at all....
Sometimes I wish I ran a big company like GM....
Sometimes I wish I ran a big company like GM....
Racer
Joined: Mar 2009
Posts: 482
Likes: 4
Some things are normal, other things may tell something about the previous owner but an engine swap would be a deal breaker. So I would have to say it will affect the resale. sale.
Others with engine replacements have received extended warranties. My concern is with the overall problems. I waited for the 2015 because I knew i wouldn't be able to handle whats going on with the first year but now I'm wondering about the 2015 model?
Last edited by Dan12; May 9, 2014 at 01:14 PM.
Safety Car
Joined: Jun 2006
Posts: 3,717
Likes: 2
From: Westlake Village, Ca
No suggestions, but really sorry to hear this. This kind of thing just should not happen on this kind of elite car. A motor blowing at the track I can understand, but for a new motor to have this issue from ordinary street use, well, not cool at all....
Sometimes I wish I ran a big company like GM....
Sometimes I wish I ran a big company like GM....
Le Mans Master
Joined: Oct 2004
Posts: 8,615
Likes: 60
From: Haymarket Virginia
Safety Car
Joined: May 2008
Posts: 4,629
Likes: 19
From: Chesapeake VA
I had a 2004 Z16 commemorative Z06. Car dropped a valve from a bad spring at 3000 miles. GM put a fresh crate engine in it.
I sold it and got full market value for it and was 100% up front about the repairs and the service record.
The car gets an engine installed when it's built... who cares if it gets another one installed?
I sold it and got full market value for it and was 100% up front about the repairs and the service record.
The car gets an engine installed when it's built... who cares if it gets another one installed?
Drifting
Joined: Aug 2012
Posts: 1,509
Likes: 61
Why would the national media care about a bad engine in a Corvette?
Melting Slicks
Joined: Jun 2004
Posts: 2,130
Likes: 54
From: Granbury, Pecan Plantation TX
sorry to hear about your experience ...just thought I would share mine, before I had this C7 I had a new 2013 Cadillac ATS, like you it got to be that they had the car ion the shop longer than I had it. I told them that I would prefer a buy back, they asked me to go pick out another ATS, I told them that I would prefer to get another GM car and they finally gave in. Just to let you know that I never threatened with any law suit or BBB, just flat out not happy for all of these documented reasons and they did me right in the end. You have rights that are seldom excersized . Good luck
Safety Car
Joined: Aug 2004
Posts: 4,083
Likes: 190
From: IL / FL .
I will assume they will try to repair the current engine. My C7 is currently in the shop with excessive ware on the thrust bearing and I thought it would be a engine replacement, however, was informed yesterday the were pulling the engine and will replace all required parts. Now mine is a A6 and they had already replaced the TT/DS assembly. Total 30 days in the shop and counting.
Racer
Joined: Oct 2009
Posts: 273
Likes: 4
From: Ontario and Kissimmee Fla.
The only thing GM has to do is repair the problem, no deals have to be given for a replacement car or trade in. If they replace the motor that car is worth considerably less to a large portion of the resale market. Sorry to hear about it, buying a car is a crap shoot unfortunately.